You appear to be the only shop that is selling trousers that fit my size and shape, and of course they are beautiful quality, keep on selling them
Company replied

28/29 1/3 High Ousegate, Nessgate, YO1 8RX York, North Yorkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
You appear to be the only shop that is selling trousers that fit my size and shape, and of course they are beautiful quality, keep on selling them
Company replied
I have been buying FatFace goods for many years as their goods never fail to please. They also have a wide choice of goods so you are always going to find something to purchase. I still have a wardrob... See more
Company replied
I’ve shopped with Fat Face for 16 years. Excellent men’s clothing for casual or outdoors.Online ordering and returns service is fantastic.Order 2 sizes and send back the one that doesn't fit. One of t... See more
Company replied
I normally like Fatface. However, recently I bought a sweater (Ali Natural Argyle Knitted Jumper) for £59 which turns out to be uncomfortable and not warm. Based on reviews published reviews I was... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
28/29 1/3 High Ousegate, Nessgate, YO1 8RX, York, North Yorkshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from FatFace - YORK 2
Saw a pretty pale pink blouse online and found it in the York store, flattering if a little thin on the material. Generous sizing, will take me into autumn with a cardi. Helpful staff.

Reply from FatFace - YORK 2
What a joy to find fatface! Visited the shop in York and I was like a child in a sweet shop, the variety of styles , and fabrics. Loved the knitwear especially. Good quality garments at competitive prices. Bought some items in store and also online, which was straightforward and prompt delivery . Loved also the ambience of the shop. Great shame they no longer sell children's wear

Reply from FatFace - YORK 2
Plenty of choice in both selection, quality and price. Sizing in order which helps. Helpful friendly staff. Great sized changing

Reply from FatFace - YORK 2
Lovely dress. The staff member at the shop was lovely. Quicky collection/transaction.

Reply from FatFace - YORK 2
Lovely dress as described and fits perfectly the length is just right too. I love this dress has pockets I’m sure I will wear it lots this summer

Reply from FatFace - YORK 2
Bought a men’s cap for my husband, have trawled many high street stores and designer brands but Fatface are the ONLY brand which fit his bald head! He love’s your caps and can be seen wearing one come rain or shine. Please don’t change the sizing!

Reply from FatFace - YORK 2
I ordered some trousers however they were much too wide in the leg so I took them back to a shop and it was very easy to return them and get a refund.

Reply from FatFace - YORK 2
Lovely summer cotton cardigan Style is square cut, sits slightly low on hips Perfect over strappy top Keeps shape well

Reply from FatFace - YORK 2

Reply from FatFace - YORK 2
Lovely sales reps - really helpful and happy to discuss clothes and alternative buying choices.
Excellent quality clothes - last ages!

Reply from FatFace - YORK 2

Reply from FatFace - YORK 2
I am very pleased with my teal linen trousers and tee shirt ! They also were delivered very quickly ! Thanks so much ! Janice Sharp !

Reply from FatFace - YORK 2
I collected my order from Fat Face and the service was very quick and convenient. The girl on the desk very kindly took my items out of the packaging and offered to recycle it for me whilst I tried on the clothes to check they fitted. A friendly, helpful service that made my shopping experience quick and easy.

Reply from FatFace - YORK 2
The staff are friendly and helpful and honest!!

Reply from FatFace - YORK 2
Great customer service in the store at York, enough input from staff without them getting under your feet. Great fit and quality of the merchandise.

Reply from FatFace - YORK 2
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.