I visited the store in Worcester on 23rd June looking for something for my elderly dad for his birthday, I was welcomed by two members of staff. I asked for a little help as I was struggling to find... See more
Company replied
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See what reviewers are saying
Tracy was incredibly helpful and helped me find a choice of jeans and jeggings to trywhilst helping other customers and showing a new staff member the ropes. Nothing was too much trouble. I find the s... See more
Company replied
Honestly when clothes shopping I had never really considered FatFace before, however the well-presented Worcester shop front drew me in. Once inside I was greeted by a calming, relaxed and po... See more
Company replied
T shirts were class and the pick up service was efficient. However, the t shirt s were badly packed so very creased.
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
96 High Street, WR1 2HL, Worcester, Worcestershire, United Kingdom
- 01905 731204
4.8
Excellent
139 reviews
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This company invites their customers to review, whether positive or negative
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Excellent service throughout!
31 August 2023
Reply from FatFace - WORCESTER
Hello Michael
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The person serving me was courteous
The person serving me was courteous, helpful and friendly.
27 August 2023
Reply from FatFace - WORCESTER
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Reply from FatFace - WORCESTER
Hello Linda
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - WORCESTER
Good Morning
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Quick delivery
7 August 2023
Reply from FatFace - WORCESTER
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
Reply from FatFace - WORCESTER
Thank you so much for your review. We deeply appreciate your comments! - RS
Really helpful securing me a bikini…
Really helpful securing me a bikini top. Thrilled
12 August 2023
Unprompted review
Reply from FatFace - WORCESTER
Good Morning Naomi, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - JW
Reply from FatFace - WORCESTER
Good Afternoon Jane,
Thank you for your feedback regarding your trip to the Worcester store. It is so wonderful to read such lovely feedback! Have a great day! - JW
Reply from FatFace - WORCESTER
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD
Love the style
Kitty was really helpful today, thank you. I love the style and design of clothes.
20 July 2023
Unprompted review
Reply from FatFace - WORCESTER
Thank you for your feedback regarding your recent visit to our Worcester store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Reply from FatFace - WORCESTER
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Reply from FatFace - WORCESTER
Good afternoon, Robin
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Worcester store.
Take care, JB
Quality of my purchase first class,but…
Quality of my purchase first class,but had to return it but staff at store (Worcester), excellent
19 May 2023
Reply from FatFace - WORCESTER
Hi Adrian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I am so pleased I found FatFace you…
I am so pleased I found FatFace you have some lovely things The staff who served me so nice and helpful. This is my second purchase and they have been lovely
7 May 2023
Reply from FatFace - WORCESTER
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! We will share your lovely comments with our wonderful team 🥰- RS
Beautiful quality and prompt delivery…
Beautiful quality and prompt delivery never disappointed I got an absolute steal in the sale!
6 May 2023
Reply from FatFace - WORCESTER
Hi Hannah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I ordered from the webpage to collect…
I ordered from the webpage to collect in store. The web page was easy to use and my order was ready to collect within a couple of days. Inn the store the tram located my order quickly. The whole experience was painless!
27 April 2023
Reply from FatFace - WORCESTER
Good Morning Kirsty
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Item delivered to store on time
Item delivered to store on time, staff helpful and friendly
30 April 2023
Reply from FatFace - WORCESTER
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great all rounder
Excellent customer service and speedy delivery. Beautiful products well made.
19 March 2023
Reply from FatFace - WORCESTER
Thank you for leaving us a 5* review. we are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – LB
Easy to buy
Easy to buy, try on at home see if it suits or not and easy returns if needed.
14 March 2023
Reply from FatFace - WORCESTER
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LB
Christmas Gifts
All items purchased were well received and the service and delivery very good too.
Thank you
26 October 2022
Reply from FatFace - WORCESTER
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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