The size of the item wasn't in stock so the retail assistant ordered one and got it sent to my local branch which was very convenient. All the employees I was in contacted with were very welcoming and... See more
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Easy and straightforward navigation on the website. Fast delivery and updates regarding delivery. The only problem is that if PayPal used as payment method the only return option is by post - shops... See more
Company replied
Fatface is my favourite go to brand & we purchased hoodies for our eldest son requested for Christmas to replace his old ones that he regularly wears throughout the year. My husband loves the Henley... See more
Company replied
The clothes are well made, suit all ages. I often buy online which is very convenient, speedy turn about . The sales are frequent and excellant value ,making it affordable for many more. When I buy in... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
16/18 Chequer Street, AL1 3YD, St�Albans, Hertfordshire, United Kingdom
- 01727 845610
4.6
Excellent
109 reviews
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Easy to order
Simple to order and kept updated on progress and when ready to collect from my nearest store
2 May 2024
Reply from FatFace - ST ALBANS 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
The reception and professional service…professional
The reception and professional service I received was great , couldn’t of asked for more
6 May 2024
Reply from FatFace - ST ALBANS 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I love fat face quality good 👍 and best…
I love fat face quality good 👍 and best of all they have put pockets in their dresses
3 May 2024
Reply from FatFace - ST ALBANS 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Reply from FatFace - ST ALBANS 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
Excellent service
Excellent service, ordered and had it delivered at the St Albans branch within three days
28 April 2024
Reply from FatFace - ST ALBANS 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order!
Take care. -GM
Good quality clothes, great service
Good quality clothes that wash and wear well and a good range of organic cotton too. Their clothes fit me well too and I find that my Fat Face clothes are the ones I most often take out of the warehouse and wear.
24 April 2024
Reply from FatFace - ST ALBANS 2
Hello Linda
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - ST ALBANS 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Very helpful service.
4 April 2024
Unprompted review
Reply from FatFace - ST ALBANS 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Great service, great product
Great after purchase service both in the store and from customer service. Gorgeous trousers. Happy customer!
24 March 2024
Reply from FatFace - ST ALBANS 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Reply from FatFace - ST ALBANS 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Love fat face
Great experience. Easy to use . Great item. Love being able to order the item I want and pick it up when I have time. Friendly and helpful stafff.
19 February 2024
Reply from FatFace - ST ALBANS 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good quality product
10 February 2024
Reply from FatFace - ST ALBANS 2
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are loving your new order. I hope you continue to love our products as much as we do.
All the best, MM
Beautiful jumper
2 January 2024
Reply from FatFace - ST ALBANS 2
Hello Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - ST ALBANS 2
Hello Gretel
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Excellent service always
12 January 2024
Unprompted review
Reply from FatFace - ST ALBANS 2
Hello Anita
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Great staff help when size unavailable…
Great staff help when size unavailable in store. Very courteous.
3 January 2024
Reply from FatFace - ST ALBANS 2
Hello there
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Our on line order was swiftly processed…
Our on line order was swiftly processed and the item was exactly as seen and had the correct size fit. We were disappointed however that the shop we visited were unable to source another dress which we would have also bought. Although they informed us that 2 local shops had this dress in stock and that several remained in the warehouse, these could not be delivered to us or to the local Fatface shop.
28 December 2023
Reply from FatFace - ST ALBANS 2
Hello Pamela
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - ST ALBANS 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very prompt delivery
Very prompt delivery
Great quality item I have purchased for my son
Happy customer
Friendly staff in store
28 November 2023
Reply from FatFace - ST ALBANS 2
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Amazing shop and good quality product…
Amazing shop and good quality product for its price.Happy to shop again..
21 November 2023
Reply from FatFace - ST ALBANS 2
Good afternoon, Vinod.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our St Albans store.
Take care, JB
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