The size of the item wasn't in stock so the retail assistant ordered one and got it sent to my local branch which was very convenient. All the employees I was in contacted with were very welcoming and... See more
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Easy and straightforward navigation on the website. Fast delivery and updates regarding delivery. The only problem is that if PayPal used as payment method the only return option is by post - shops... See more
Company replied
Fatface is my favourite go to brand & we purchased hoodies for our eldest son requested for Christmas to replace his old ones that he regularly wears throughout the year. My husband loves the Henley... See more
Company replied
The clothes are well made, suit all ages. I often buy online which is very convenient, speedy turn about . The sales are frequent and excellant value ,making it affordable for many more. When I buy in... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
16/18 Chequer Street, AL1 3YD, St�Albans, Hertfordshire, United Kingdom
- 01727 845610
4.6
Excellent
109 reviews
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My friend and I visited the store in St…
My friend and I visited the store in St Albans.
We were both interested in jackets, Isabel was helping us both, i bought my jacket.My friend was grateful to Isabel for her help, however the jacket she wanted wasn’t in store.
However 10 out of 10 for Isabel’s kindness, positive attitude and assistance
We will visit the store again
21 September 2025
Unprompted review
Reply from FatFace - ST ALBANS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service
Happy people serving. Ladies had great dress on, made me want to try it on in my size. Received a sale as a result. Amelia seRving at till was lovely and helped me find my the top I wanted online.
12 August 2025
Unprompted review
Reply from FatFace - ST ALBANS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick and easy to order
Quick and easy to order. Quick and efficient pick up with brilliant service from James in St Albans. Thankyou!
11 May 2025
Reply from FatFace - ST ALBANS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality and service
We viewed the two items (man's jumper and woman's handbag) in store, but ordered online for delivery to store to get our preferred size and colour, respectively.
They were delivered to the store on time, and good quality). Overall good service.
30 April 2025
Reply from FatFace - ST ALBANS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely leggings
Really nice leggings. Good material (I like cotton and stretch), they fit well and look good. True to size.
21 April 2025
Reply from FatFace - ST ALBANS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Although I liked the item I bought on…
Although I liked the item I bought on line it didn't like me so I took it back for refund and this was done in store by a lovely helpful assistant and was very quick and efficient
22 March 2025
Reply from FatFace - ST ALBANS 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Albans store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - ST ALBANS 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Lovely store
Lovely store! Great layout and very friendly staff, bought something for my mum and the sales assistant helped me find exactly what I needed and was very attentive. Brilliant shopping experience, will be back :)
27 February 2025
Unprompted review
Reply from FatFace - ST ALBANS 2
Hello!
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Went into the St Albans branch…
Went into the St Albans branch yesterday to exchange a wrongly brought pair of jeans ( fit was wrong )
The ladies working there were extremely helpful. Big shout out to Georgia for rectifying our problem.
Polite, professional and went above and beyond. Thank you
2 February 2025
Unprompted review
Reply from FatFace - ST ALBANS 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Albans store - this is great to hear. Take care, LE
A very pleasant group of staff always…
A very pleasant group of staff always cheerful and willing to help and advise when asked. Shop is always tidy and well stocked
26 December 2024
Reply from FatFace - ST ALBANS 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality clothes
Fatface is my favourite go to brand & we purchased hoodies for our eldest son requested for Christmas to replace his old ones that he regularly wears throughout the year.
My husband loves the Henley T’shirts,the short & long sleeved that all wash & wear well.
25 December 2024
Reply from FatFace - ST ALBANS 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The staff at St Albans branch brilliant
The staff at the St Albans branch are very good and helpful. Highly recommend.
4 September 2024
Reply from FatFace - ST ALBANS 2
Hello Christine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - ST ALBANS 2
Hi there,
Thank you for taking the time to leave your review.
We are glad to hear you had a good experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -LA
Was served by Nik (Niki) today
Was served by Nik (Niki) today. Friendly, helpful, enjoyable to talk to and generally just lovely. Thank you - you made my shopping experience fun and relaxing. And you have a great eye for size :)
31 August 2024
Unprompted review
Reply from FatFace - ST ALBANS 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great sale prices
I got lucky and found what I wanted in the sale in the right size… cove shorts are brilliant…
19 August 2024
Reply from FatFace - ST ALBANS 2
Hello Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Right fit and excellent quality
13 July 2024
Reply from FatFace - ST ALBANS 2
Hello Shiva
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent and the Staff at St Albans…
Excellent and the Staff at St Albans are really nice.
28 June 2024
Reply from FatFace - ST ALBANS 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to read your positive feedback in our store!
We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -LA
Regular Customer.
Have and do purchase items regularly. Items always of a very good quality and standard. Service is always very pleasant in branches also.
3 June 2024
Reply from FatFace - ST ALBANS 2
Good Afternoon,
Thank you for your 5* review.
It is great to hear you are pleased with the service you have received and the quality of our items. We look forward to welcoming you back soon!
Have a good day!
Take care, ED
Always excellent friendly service and…
Always excellent friendly service and always something I want to buy.
8 June 2024
Unprompted review
Reply from FatFace - ST ALBANS 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have had such a great experience at one of our stores.
We hope you love your purchases and look forward to welcoming you back soon.
Take care. -SM
Reply from FatFace - ST ALBANS 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We look forward to welcoming you back soon!
Take care. -GM
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