Fatface Mumbles is brilliant! The entire team are very happy, professional and helpful. The quality of the gentlemen's hoody and t-shirts I had purchased were excellent, good fit, stylish and comfor... See more
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Web site easy to navigate, wide range of clothing, with various prices, very prompt delivery to store, products as described on web site
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Dedicated Fat Face customer. Tried to amend size only hours after placing order, no reply for days, then told couldn't. Wasnt at storexwhen expected. Told next day , so OK another trip i... See more
Company replied
Fatface sell good quality , responsibly sourced , stylish clothes . All things that are important to me . I bought a beautiful dark pink linen shirt which I shall enjoy wearing .
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
6 Newton Road, SA3 4AT, Mumbles, Glamorgan, United Kingdom
- 01792 368319
4.8
Excellent
152 reviews
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1st Class shopping experience!
Friday 5th August 2022 I shopped at this store and what a experience I had - amazing!
I was met by Becky with a smile on her face and a lovely bubbly persona, I don't like to be badgered around a store and explained I just wanted to browse.
The store was immaculate and your standards are very high there.
When I was ready to order some goods Becky was again on hand to look through the warehouse and at other stores, the whole transaction couldn't have been better.
As an ex Store Manager myself I know good service when I see it and this was great, from speaking with Becky I understand she is the Assistant Manager in the store.
I'd like to end by wishing a happy career in retail, I hope one day she has the pleasure of having her own store, I will be back again and only hope to deal with Becky again on my next visit.
7 August 2022
Unprompted review
Reply from FatFace - MUMBLES
Hi Neil, Thank you so much for your positive feedback. It is always great to hear this. We hope to see you in store again very soon. Take care and have a great day! - ES
i've been wanting this bag for two…
i've been wanting this bag for two years, really wanted the brown however the black is just as iconic! love this bag, please do another colour!
23 July 2022
Reply from FatFace - MUMBLES
Hello Charlotte,
Thank you for your 5* review.
I am so happy to read that you are enjoying your FatFace bag. I will certainly feedback your request for more colours:)
Have a lovely weekend DW
My go to favourite shop
I like browsing in this fat face the assistants there are really helpful but they don’t jump at you as soon as you enter they let you look at clothes but are there if you need help I always seem to buy something because the clothes are of really good quality and nicely arranged only thing is there are too many nice things too choose from
25 June 2022
Reply from FatFace - MUMBLES
Good Afternoon Lesley
Thank you for taking the time to pass on feedback regarding your recent visit to the Mumbles store. Please be assured that this will be passed onto the crew members involved for you.
Have a good weekend!
EP
Very pleased
Happy with my new white cropped jeans, they look very good and are not as see through as some cheaper makes.
26 May 2022
Reply from FatFace - MUMBLES
Good afternoon Sue,
Thank you for leaving us this review about your purchase, it's great reading such positive comments about the quality product you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, LA
My parcel never turned up
My parcel never turned up. Delivery company called Evri sent me a message to say there was a problem then nothing and there’s no way to ring them up to complain. I won’t be using Fatface or Evri (knowingly) ever again. My time is more precious than to spend hours on hold to some call centre even if I can find a number to ring (which I can’t).
8 May 2022
Reply from FatFace - MUMBLES
Hi John, thank you for taking the time to leave your review. I am so sorry to hear that you are having troubles with your the delivery of your order. I have just chased this up with EVRi for you and also popped you an email which you will receive shortly. Take care, LE
Lovely knickers
Lovely knickers. Unable to get the right size or choice from a store near me. Would prefer to shop locally but online purchase was easy and quick.
8 April 2022
Reply from FatFace - MUMBLES
Hi Sue, thank you for leaving your review. I am so pleased to hear that you had a great online shopping experience. Take care, LE
Staff always friendly and helpful
28 March 2022
Reply from FatFace - MUMBLES
Hi Jayne
I am so happy to read what a positive experience you had in Mumbles the store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! DW :)
I live local to my FatFace store
I live local to my FatFace store. There is always so much choice, which is of high quality. The staff there are so helpful and friendly, they make it easy to browse and shop. I bought most of my Christmas presents for my family and friends at my local store, Mumbles in Swansea.
Thank you.
David Morgan-Goldsmith
3 February 2022
Reply from FatFace - MUMBLES
Hi Steve, Thank you for leaving us your 5 star review.
I am pleased to read that your overall instore shopping experience is always a positive one and that you manage to find lots of Christmas presents. Will pass on the feedback to the store and I'm sure they will look forward to seeing you again soon. LM
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