Love my purchases in East Grinstead, I was visiting my daughter and as usual I found some great offers on clothes in the sale ! Staff are always so helpful
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Love my purchases in East Grinstead, I was visiting my daughter and as usual I found some great offers on clothes in the sale ! Staff are always so helpful
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Every time I visit the East Grinstead branch I receive excellent personal service. Nothing is too much trouble for example Sharon searched out numerous hats for me to try on. The suggestions they make... See more
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Took my daughter in laws mother to today’s glass fusion class run by Jayne. We had an amazing time making three unique glass pieces each. Jayne’s resources are plentiful ( sometimes it’s hard to... See more
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Once again thank you Alexandra for all your help this afternoon. It is always a lot of fun shopping in Fat Face, I will be looking forward to wearing the Ebby cream blouse with the skirt I bought last... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
5/11 London Road, RH19 1AL, East�Grinstead, West Sussex, United Kingdom
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I recently popped into the East Grinstead store to take advantage of the sale, I didn’t realise at the time that there was an extra 20% off too - what a treat!
I was served by Vicky who was friendly, efficient and very knowledgeable. The store was very busy but the staff were making sure that all the customers had what they needed, informing them of the 20% off.
It was a thoroughly pleasant experience and I will definitely be returning.
Holly :)

Reply from FatFace - EAST GRINSTEAD
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