I like the emails FatFace send and I enjoy shopping in store and buying online (its so easy to collect in my local store, East Grinstead, where the staff are all helpful and friendly).
Company replied
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See what reviewers are saying
Every time I visit the East Grinstead branch I receive excellent personal service. Nothing is too much trouble for example Sharon searched out numerous hats for me to try on. The suggestions they make... See more
Company replied
Such a friendly chap working at East Grinstead. Proper customer service with such a lovely attitude. Quality of the blouses I collected is excellent and I’m very pleased with them. Picked up a... See more
Company replied
Took my daughter in laws mother to today’s glass fusion class run by Jayne. We had an amazing time making three unique glass pieces each. Jayne’s resources are plentiful ( sometimes it’s hard to... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
5/11 London Road, RH19 1AL, East�Grinstead, West Sussex, United Kingdom
- 01342 327074
4.9
Excellent
200 reviews
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Friendly and helpful lady
Great. Experience at East Grinstead store 9th June 2022 . . The lady was very helpful and friendly . Really happy with my purchase
9 June 2022
Unprompted review
Reply from FatFace - EAST GRINSTEAD
Hi Gail,
Thank you for taking the time to leave your 5* review. I am pleased to hear that you are happy with the service you received in our East Grinstead store. I will make sure that your comments are passed on directly to the store and their area manager. Have a lovely weekend! Many thanks-AB.
Fantastic service
Fantastic service, jumpers received very promptly and to top it all my husband loves his jumpers thank you
31 March 2022
Reply from FatFace - EAST GRINSTEAD
Hi Cerys
Thank you for taking the time to rate and review us. Really pleased to hear you didn't have to wait long for your order to be delivered. Great to hear that he loves them. MJ
Lovely shopping experience
Well organised store, Excellent friendly service,
10 February 2022
Unprompted review
Reply from FatFace - EAST GRINSTEAD
Hi Lyn,
Thank you for the lovely 5 star review, I am so pleased you had a great shopping experience in our East Grinstead Store.
Take care, LM
A trip to my local
I recently popped into the East Grinstead store to take advantage of the sale, I didn’t realise at the time that there was an extra 20% off too - what a treat!
I was served by Vicky who was friendly, efficient and very knowledgeable. The store was very busy but the staff were making sure that all the customers had what they needed, informing them of the 20% off.
It was a thoroughly pleasant experience and I will definitely be returning.
Holly :)
3 February 2022
Reply from FatFace - EAST GRINSTEAD
Hi Holly, Thank you for leaving us this 5* review about your instore shopping experience, it's great reading such positive comments about the service you receive from our staff instore. Looking forward to you becoming a loyal customer of ours! Have a great day! Take care, LM
Always great clothes
29 January 2022
Reply from FatFace - EAST GRINSTEAD
Thank you for taking the time to leave us a lovely review we really appreciate it CP
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