Love my purchases in East Grinstead, I was visiting my daughter and as usual I found some great offers on clothes in the sale ! Staff are always so helpful
Company replied
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See what reviewers are saying
Every time I visit the East Grinstead branch I receive excellent personal service. Nothing is too much trouble for example Sharon searched out numerous hats for me to try on. The suggestions they make... See more
Company replied
Took my daughter in laws mother to today’s glass fusion class run by Jayne. We had an amazing time making three unique glass pieces each. Jayne’s resources are plentiful ( sometimes it’s hard to... See more
Company replied
Once again thank you Alexandra for all your help this afternoon. It is always a lot of fun shopping in Fat Face, I will be looking forward to wearing the Ebby cream blouse with the skirt I bought last... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
5/11 London Road, RH19 1AL, East�Grinstead, West Sussex, United Kingdom
- 01342 327074
4.9
Excellent
196 reviews
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Reply from FatFace - EAST GRINSTEAD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice shop good quality clothes and local shop staff outstanding
My local East Grinstead shop has nice selection of clothes plus the staff is very nice and helpful
30 January 2026
Reply from FatFace - EAST GRINSTEAD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly staff and great service
Great shopping experience and a really good selection of quality clothing
15 December 2025
Reply from FatFace - EAST GRINSTEAD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Prompt polite service
7 December 2025
Reply from FatFace - EAST GRINSTEAD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Shop assistants very friendly and…
Shop assistants very friendly and helpful, always with a welcoming smiles.
On the other hand online orders are a bit slow.
6 December 2025
Reply from FatFace - EAST GRINSTEAD
Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Friendly and helpful staff
As ever the staff in FatFace East Grinstead were really friendly and helpful, especially Alex.
Although the shop is over an hour away from me, I’ll certainly be going back. Thank you
21 November 2025
Unprompted review
Reply from FatFace - EAST GRINSTEAD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Alex in East Grinstead
Alex in East Grinstead
I was in East Grinstead branch and the staff were super helpful. Alex was really great, phoning other branches and going that extra mile to help me to get the top I wanted! I did and it’s great!!
13 November 2025
Unprompted review
Reply from FatFace - EAST GRINSTEAD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Experience All Round
Loved the clothes.
Had to return a couple of items, did so in store which couldn’t have been easier.
Staff at East Grinstead were incredibly helpful.
15 October 2025
Reply from FatFace - EAST GRINSTEAD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Snagged a great bargain
A smooth and very easy shopping experience (as always). Found a bargain in the sale in my size and snapped it up for a steal with 60% off the original tag price. Love this brand.
4 September 2025
Reply from FatFace - EAST GRINSTEAD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Customer Service
Lauren was really friendly and helpful and was able to retrieve my online order and help my mum choose some socks.
10 August 2025
Reply from FatFace - EAST GRINSTEAD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely company
Lovely company, the ladies on the East Grinstead branch are the best ! So friendly and funny it’s a pleasure to go there.
3 July 2025
Reply from FatFace - EAST GRINSTEAD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very good service and great shirts
Very good service and great shirts. Especially like the taller collection.
16 June 2025
Reply from FatFace - EAST GRINSTEAD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service at Fat Face East Grinstead
Went into Fat Face East Grinstead with friend to look for clothes, Lady there named Alex, was really so helpful and when I had chosen a couple things she assisted in finding things to go with. Really lovely to have this kind of service that is so rare today and the clothes were really lovely. Thanks again.
13 June 2025
Unprompted review
Reply from FatFace - EAST GRINSTEAD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ease of ordering
Easy to order and pick up from store. Long length means things are not kept in store so have to be ordered but come really quickly. Good quality items.
10 June 2025
Reply from FatFace - EAST GRINSTEAD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great team in East Grinstead
Great team in East Grinstead, especially Alex!
Made my shopping experience so enjoyable!
17 May 2025
Unprompted review
Reply from FatFace - EAST GRINSTEAD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - EAST GRINSTEAD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service and great quality…
Excellent service and great quality fabric used in my lovely dress!
2 June 2025
Reply from FatFace - EAST GRINSTEAD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
East Grinstead store
East Grinstead store. Served by Alex who was totally amazing. Her combination of shirt and tea shirt took my eye and ended up buying both and number of additional items.
17 May 2025
Unprompted review
Reply from FatFace - EAST GRINSTEAD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely red leather mules with a comfy…
Lovely red leather mules with a comfy footed, what's not to like !
11 May 2025
Reply from FatFace - EAST GRINSTEAD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic store and great customer…
Fantastic store and great customer service. Thank you Alex T for being my personal shopper. I have bought so many things based on your recommendation and have received so many compliments. I love the Fat Face colours and designs and the quality is always excellent
1 May 2025
Unprompted review
Reply from FatFace - EAST GRINSTEAD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM
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