Very easy to order online via the website. Kept informed after ordering as to the status of delivery to store. Received email when delivered. I collected, tried on instore, helpful staff, returned one... See more
Company replied
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The staff were friendly, polite & helpful. They were having a problem with one of the tills, apologised to both myself & another customer that the transactions were taking a little longer to process.... See more
Company replied
Good customer service from the clitheroe lancs store who suggested I order on line (as no stock available there) and have it delivered to next at deepdale preston which was closer to my home. Goods ar... See more
Company replied
Had to order these online due to stock, colour and size long not being available in store. Also I have to say that it’s disappointing that there is no baby section in this store and also the skipton... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
1 Market Place, BB7 2BZ, Clitheroe, Lancashire, United Kingdom
- 01200 428362
4.8
Excellent
131 reviews
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Pleasant staff
Pleasant staff, and efficient purchase.
Really like the purchase will use this shop again.
29 April 2022
Unprompted review
Reply from FatFace - CLITHEROE
Good afternoon
Thank you for leaving us this review about your instore shopping experience at Clitheroe, it's great reading such positive comments about the quality and service you received.
Take care, JB
Lovely and quick delivery- beautiful…
Lovely and quick delivery- beautiful leather bags, the leather smells beautiful- really good quality.
21 April 2022
Reply from FatFace - CLITHEROE
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchases. JB
Couldn’t fault service at all
Couldn’t fault service at all. Item was not quite right but able to easily rectify at my local shop.
18 April 2022
Reply from FatFace - CLITHEROE
Hi Anna,
Thank you for taking the time to leave your review. Many thanks-AB.
Lovely Dress
Saw this dress online and bought it for my holidays, the colours look lovely really sunny, its true to size and just the right length l am 5ft 3.the material is a good thickness Fat Face quality. Came quickly well pleased
Went into the Clitheroe branch with my daughter the lady was so nice and helpful with her, just thought I would mention her as l am writing a review yes l would recommend both shop and dress
5 April 2022
Reply from FatFace - CLITHEROE
Hi Thomas, Thank you for your 5* review. I am so pleased to hear that you love your new dress. This is so lovely!
I will be sure to pass your feedback on to the Clitheroe store. Take care, LE
Lovely padded waxed cotton coat
Lovely padded waxed cotton coat. True to size. I am petite, but this doesn’t drown me. I often find hoods are too big, but as the trim is detachable it fits perfectly. Am planning to use this for early spring & next autumn.
7 March 2022
Unprompted review
Reply from FatFace - CLITHEROE
Hi Joanne,
Thank you for the 5-star review and great to hear how happy you are with your new Jacket and that the quality and fit has lived up to your expectation. Have a nice rest of the day, LM
Clitheroe store
Whenever we are out and about we always nip into a Fat Face store if there happens to be one. I have to say that the Clitheroe store is the absolute best in every way.The store is big and always immaculate and the staff are always exceptionally friendly.It’s a pleasure to shop there.
10 February 2022
Unprompted review
Reply from FatFace - CLITHEROE
Hi Ali, Thank you for leaving us your 5 star review. It is great to hear such positive feedback. Happy shopping! - ES
Very cheerful and pleasant crew member
Very cheerful and pleasant crew member. Nice new colours
Excellent
10 February 2022
Unprompted review
Reply from FatFace - CLITHEROE
Hi Andrew, Thank you for your 5 star review. We are so pleased to hear of your positive experience in store. Have a lovely day and take care. - ES
Reply from FatFace - CLITHEROE
Hi Ann, Thank you for the very positive review, have a great day. LM
The staff are always friendly and…
The staff are always friendly and approachable. The product range is sustainable and of good value.
3 February 2022
Reply from FatFace - CLITHEROE
Good Afternoon Maurice
Thank you for your 5* review and for taking the time to pass on lovely feedback to us regarding the Clitheroe store.
Please be assured that this will be passed onto the crew members involved for you.
I hope you have a nice weekend!
- EP
Excellent merchandise
Excellent merchandise, orders processed efficiently, no trouble returns and reasonably priced for the great quality garments!
In store staff very polite, knowledgeable and helpful.
My only qualm is that the plus size range is only available online.
2 February 2022
Reply from FatFace - CLITHEROE
Hello Katie,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Take care, LM
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