I took some combat pants back to the Clitheroe branch in Lancashire and the lady who helped me find a nearby store with my size in stock, couldn't of been more helpful. So overall i had a very positi... See more
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The item purchased was in stock in store which was nice and easy to get to. The quality of the sandals is fantastic and they have been so comfortable after a couple of weeks walking around various Me... See more
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Good customer service from the clitheroe lancs store who suggested I order on line (as no stock available there) and have it delivered to next at deepdale preston which was closer to my home. Goods ar... See more
Company replied
The staff were friendly, polite & helpful. They were having a problem with one of the tills, apologised to both myself & another customer that the transactions were taking a little longer to process.... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
1 Market Place, BB7 2BZ, Clitheroe, Lancashire, United Kingdom
- 01200 428362
4.9
Excellent
136 reviews
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Reply from FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A great range of well designed and…
A great range of well designed and considered menswear. The on line experience was terrific as always. I really appreciate the advance notice of the Sale and feel it always represents really good value. The collection at branch was not as pleasurable. The staff upstairs in branch are normally welcoming but the service I received was abrupt. The staff member in menswear was more interested in stocking racks and pushing past us without courtesy than being customer focused. I bought some more items and paid for these downstairs and the experience was really pleasant with a helpful staff member - it was like being in a different shop. I am accustomed to far better customer service than that received today at Fatface.
13 August 2025
Reply from FatFace - CLITHEROE
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Reply from FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Clitheroe store
Always friendly and helpful in the Clitheroe store. I’ve been shopping there since it opened many years ago.
4 July 2025
Reply from FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Hassle free ordering
Hassle free ordering, prompt delivery and easy collection plus quality clothing.
25 May 2025
Reply from FatFace - CLITHEROE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Happy shopper ….
Always happy to browse and shop ….. cheerful , friendly staff …. Lots of choice and attractive displays
12 May 2025
Reply from FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really great service from ordering on…
Really great service from ordering on lineand staff at Clitheroe shop.
5 May 2025
Reply from FatFace - CLITHEROE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality clothing and service
Great quality clothing and fit well (true to size). Ordering and delivery spot on. I had great service in the Clitheroe store…..thank you 😊
7 March 2025
Reply from FatFace - CLITHEROE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
My go- to leisurewear store
I have been a Fat Face customer for many years, and it has never failed to disappoint in both quality of clothing, excellent service both online and in store.
In their physical stores, the staff have always gone out of their way to help , and are friendly and courteous.
Very nice , friendly atmosphere in this particular store on each of my visits.
27 February 2025
Reply from FatFace - CLITHEROE
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Clitheroe store - this is great to hear.
Take care, CT
Was very disappointed that I could not…
Was very disappointed that I could not use my purple vouchers when they were included as one of the shops where they could be used. I did manage to get my goods ordered on line but I had to get a friend to do this. Collecting the goods from my local shop was very easy. Just received your reply but was very disappointed that you did not respond to my query that I was not able to use my purple card in the local shop. No response received about using my voucher at the local shop
18 December 2024
Reply from FatFace - CLITHEROE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - CLITHEROE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The slippers are a birthday present so…
The slippers are a birthday present so ordering them online and having them delivered to my local store was brilliant.
18 November 2024
Reply from FatFace - CLITHEROE
Hello!
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good service
Good customer service from the clitheroe lancs store who suggested I order on line (as no stock available there) and have it delivered to next at deepdale preston which was closer to my home. Goods arrived the next day. All staff in both stores were very helpful. Would definitely use this service again
14 November 2024
Reply from FatFace - CLITHEROE
Hello Lorraine
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brilliant service
Brilliant service and lovely boots … it was easy to order on line then just pick from the shop and know I’ve got my size
17 October 2024
Reply from FatFace - CLITHEROE
Hello Sam
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality clothing
Love fat face clothing really good quality and prices match the quality.
15 October 2024
Reply from FatFace - CLITHEROE
Hello Sharon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - CLITHEROE
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -LA
Excellent service
The assistant in cltheroe was the best service , I have had for a long while
she checked on the system for the size I wanted on a white beach skirt and found one in Harrogate, she phoned the store to make sure and asked them to save it and I will pick up tomorrow
I was really impressed, she is a credit to your shop
she is called Judith
13 August 2024
Unprompted review
Reply from FatFace - CLITHEROE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great staff
Great staff , easy to browse items in store , and quality of items always good,
27 June 2024
Reply from FatFace - CLITHEROE
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Good to see on line good too find on lineand buy delivered…
Good to see on line and buy delivered fast and fit excellent
29 June 2024
Reply from FatFace - CLITHEROE
Hello Frank
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - CLITHEROE
Good afternoon, Simon.
Thank you for your feedback regarding your recent online order.
Take care, JB
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