NVT Reviews 

437
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I placed an order on May 18, 2026 (Order No. 308658) for a Super73 Pro 750 battery, which was explicitly displayed as "in stock with fast delivery." This availability was the sole reason I... See more

Rated 1 out of 5 stars

So i bought a Nami Klima Max from them. Shipment went smooth actually however they already tried to pull a fast one on me. They sent me the „none max“ model with the lower capacity chinese cel... See more

Rated 4 out of 5 stars

Thanks Guys in Amsterdam Noord. Good wonderfull job in reparing all the brakes. I feel safe ridingy bike again. Sincere Tino #3513

Rated 1 out of 5 stars

I’ve payed an extra fee to receive a tracking code and I didn’t get anything, I’ve been told I’d receive my bike by the 24th of December, I’ve placed my order the 9th and it still says it’s processing... See more

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1.7

Bad

TrustScore 1.5 out of 5

437 reviews

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No recent history of asking for reviews

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Replied to 28% of negative reviews

Typically replies within 24 hours

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1.7

All reviews

(437)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy

Given the time of year, I was surprised how fast the delivery was.
The quality and functionality of the backpack (especially the magnetic, nice touch) is outstanding.

My only criticism is the lack of waste belt.

Other than that, the materials and design, are perfect for me and the Zealot S.

1 January 2022
Unprompted review
Rated 3 out of 5 stars

Booked a testride

Booked a testride, and got a reminder mail that I ought to show up for that ride or cancel in advance. On the morning of the day for the ride I received a mail that they do not have that bike for testing present at the moment. That in itself is ok, but the mail contained no apology, nor information about future prospects for testing that bike. Its a small thing I know, but in b2c retail these small things make a difference for me when deciding to buy at one place or at another shop.

16 November 2021
Unprompted review
Rated 1 out of 5 stars

WATCH OUT - Boosted Board Riders!

THE UPDATED VERSION:
DO NO BUY Boosted Board batteries from them if you're aiming to be able to ride your board right after you get the new battery.
Btw, they are great selling and assisting you to sell the product (I can speak ONLY about my experience buy a Extended Range Boosted Board battery). The product is brand new and arrived perfectly. BUT if you need to install the battery (due to updates on the firmware in order to make the battery actually works). THEY WILL NOT BE ABLE TO HELP...or even find a solution.

Final note to Fatdaddy:
Guys, if you really want to help you customers and be transparent. As you know, this issue of not be able to connect the new battery to the board with happen to 90% of your customers. DO SOMETHING ABOUT IT and help them!!!!! I'm feeling frustrated and almost scammed.


(From Fatdaddy's team themselves directly to my inbox after a few back and forward email exchange asking for assistance).

"...
Once Boosted batteries are connected to a board, they give another colour of LED that indicates its not new anymore, which makes it not possible to sell afterwards.
We understand you would like to have any type of updates from your board but its impossible since boosted went down.
There is no possibility to repair any batteries, when they have the RLOD..
..."

___________________

(my original review)

BEFORE:
Great services and customer services. Keep up the vibe guys!! Bedankt!!!

6 September 2021
Unprompted review
Rated 5 out of 5 stars

nice and simple.

not much to say here. it was quick, easy, and cheaper than other stores that I found. no complaints.

16 August 2021
Unprompted review
Rated 1 out of 5 stars

No support during issue with Boosted…

No support during issue with Boosted rev battery within the warranty period. Was explained that batteries deterriate and that the battery is excluded from warranty. Strange when a 2 year warranty is stated on for a new replacement battery from Fatdaddy, but I guess the warranty even for the new battery does not apply a second after purchase otherwise the explanation given is invalid.

11 August 2021
Rated 4 out of 5 stars

RLOD repair

I sent a boosted battery for RLOD repair. It took more than a month to came back, that's really long.
But the battery now works like a charm, and it's been updated to 2.5.1 firmware, that's really cool. Thanks Fatdaddy!

15 July 2021
Unprompted review
NVT logo

Reply from NVT

Hi Tristan,

Shipping nowadays is complete post apocalyptic warland indeed. Happy to hear that you are able to ride your Boosted Board again

Ride Safe!

Rated 5 out of 5 stars

10 stars

Everything went perfect with my purchase, excelent costumer service, answered my questions very quikly, etc. Highly recomended.

15 June 2021
Rated 5 out of 5 stars

The Atsa backpack is very nice

The Atsa backpack is very nice, it supports my skateboard pretty well. Only complaint I would have is that there isn't really too much space to put stuff inside, but small compartmental things fit perfectly anywhere

12 June 2021
Unprompted review
Rated 5 out of 5 stars

Fatdaddy website was easy to use

Fatdaddy website was easy to use, its clear and really good maked. Ordering was easy and quick aswell. Im really happy.

2 June 2021
Unprompted review
NVT logo

Reply from NVT

Hi Sami, happy to hear that everything went great. If you have any after sales questions do not hesitate to contact us.

Rated 1 out of 5 stars

I ordered a kaabo Wolf warrior 11 35…

I ordered a kaabo Wolf warrior 11 35 ah.

Very happy with delivery to denmark in 5 days.

But the scooter came with a loose foot mat (not glued on properly) that is ok,

But what is not okay is that a huge bolt is missing on one side of the scooter - i wrote this on the day i received the scooter and now they are basically telling me i am lying and Will not send me One!! The bolt is costum made in size!!

28 May 2021
Unprompted review
Rated 1 out of 5 stars

warning warning warning

Think one more time before you buy electric scooter Fatdaddy.nl
i have buy electric scooter the scooter Never come to my address of course i want my money back I write to customer service
wery bad service
after nearly 3 months
i get some of the money
back they still have to pay almost 1000 dkkr
I will follow up on this if get the rest of my money
Thats why this WARNING find another shop to spend your money In
or think one more Time before you buy in this shop ☹☹
(the email history whit customer service i put in Facebook)

20 May 2021
Unprompted review
NVT logo

Reply from NVT

Hello John,

Sorry to hear that you've had a bad experience with us. I've looked into your case and the scooter was marked as delivered with signature at your address.

The moment a package gets delivered and the customer tells us that it has not arrived we need to start an investigation, this takes weeks and until we know for certain that a package got lost in transit our bank and insurance does not want to refund.

In your case UPS took extra long because they were certain that the package got handed over to you. At the end you did got your money.

Regarding the 1000DKK you assume we owe you; you've paid in EURO during checkout, both currencies move a lot and thus you have lost money during transaction, we always pay back the amount paid. In your case a x.xxx amount of euros.

You can select to pay in DKK during checkout, for your next order is suggest you use that option to not be affected by the exchange rate.

Ride safe John!

Rated 5 out of 5 stars

The team was amazing

The team was amazing. So much helpful information on the OneWheel XR and Pint. Allowed me to test drive it a few times and get a real feeling for it. The onewheel was a lot of fun and I definitely look forward to purchasing one.

19 May 2021
Unprompted review

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