While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their professionalism, helpfulness, and dedication. Many appreciate the outstanding customer service, noting prompt response times and the staff's commitment to keeping them informed throughout the process. Reviewers also frequently mention the company's competitive pricing, offering great value without compromising on quality. However, some customers experienced issues with communication, reporting missed appointments and a lack of proactive effort in selling their property. A few other people also felt that their service was poor and did not actively try to sell their house.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising a staff member for their exceptional... See more

Service

People report positive experiences with service. Customers consistently praise the professional, efficient,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the proactive approach, constant... See more

Price

Reviewers consistently mention positive feedback about price. Customers frequently highlight the extremely... See more

Response time

Clients share positive opinions on response time. Many customers highlight that they were kept updated at... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First class service from Christian. Nice to deal with someone who's genuinely passionate about providing the best service possible for his clients and selling their homes. He even listened intently to... See more

Rated 5 out of 5 stars

We sold our house with Christian and I genuinely couldn’t fault him, his communication was second to non he kept us up to date with things without us even asking. Everybody he recommended we use we... See more

Rated 5 out of 5 stars

We can’t recommend Christian at FastMove enough. His opening hours are brilliant & we really liked not having to wait for feedback until Monday after a weekend viewing. Christian kept in constant co... See more

Rated 5 out of 5 stars

The 2nd time I have used FastMove and can honestly say Christian, again has been fantastic. I’ve never met anyone more driven and passionate about customer service. Christian keeps you well informed... See more

Company replied


Company details

  1. Real Estate Agents

Information provided by various external sources

Nationwide Estate Agent. We Only Charge £800 Commission Irrespective Of Value Purely On A No Sale No Fee Basis.


Contact info

4.9

Excellent

TrustScore 5 out of 5

474 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fastmove is an estate agent you can trust

Christian at FastMove is professional, personable, and incredibly knowledgeable. He made us feel at ease throughout the whole sale and purchase process. Even when we had some issues we were made to feel like everything will get sorted, and it did. An estate agent you can trust to work for you and your Interests. I can't thank Christian enough for his time and effort to get our sale and purchase over the line. We used his recommendations for solicitors and mortgage advisor and both were equally fantastic.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

What a fantastic company

What a fantastic company. Organized, hard working, great communication, goes the extra mile. I would definitely recommend them.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

When they say "selling a property is…

When they say "selling a property is stressful" obviously they didn't use FastMove. From start to finish Christian had been outstanding, his wealth of knowledge is second to none. Communication had been brilliant. Thank you for all your hard work and effort. It didn't go unnoticed.
I am forever grateful.

15 November 2024
Unprompted review
Rated 5 out of 5 stars

First class company.

I must say fastmove are a first class estateagents, Christian couldn’t do enough for me when selling my property. The property was only on the market for 10days and sold. This is because Christian will sell your property for what it’s worth and not £30k over the market price. 100% recommend fastmove 👍.

6 November 2024
Unprompted review
Rated 5 out of 5 stars

FastMove & Christian are simply great!

FANTASTIC! where do I begin?
As first time buyers we were unsure of all the processes and how it worked, but Christian guided me through everything, even beyond his role in the sale!
He was efficient, fast, very approachable and made everything very easy. Everyone had warned me how stressful buying a house can be, but the support from Christian really took all of that away. He was always at the end of the phone for us.
He communicated effectively (and worked around the clock to get things done! Your long working days didn't go unnoticed Christian!!)
Christian went above and beyond, was extremely flexible and made things work in our favour too. Christians passion and dedication to his work is second to none.
I couldn't have asked for a better experience to be honest.

Christian- thankyou so much for making this process from a rental to a home owner so seamless and quick. We truly appreciate every hour you put into this for us! We're so happy we bought our first home via FastMove.

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fabulous service

Absolutely fabulous service! Christian is amazing at what he does and very professional. We were able to contact Christian easily and at more convenient times for us. Would recommend Fastmove to anyone!

18 October 2024
Unprompted review
Rated 5 out of 5 stars

Great communication and very supportive…

Great communication and very supportive during the purchasing process. Christian was incredibly communicative. He promptly answered calls and emails, keeping us informed about every development. He is very hardworking and dedicated. Would highly recommend!

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Christian

Fantastic service from Christian. I definitely recommend FastMove! You save money while still receiving a quality service. Christian is available all day, every day, which is great when you work full time. He offers advice and support through the process, even when things don't quite go to plan! Couldn't ask for a better service!

2 October 2024
Unprompted review
Rated 5 out of 5 stars

Christian was great throughout the…

Christian was great throughout the entire process, it was a challenging process due to unforseen issues and incompetent conveyancers. However he was always available for any questions and help that I needed. Great service provided and highly recommended 👍

23 September 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended FastMove

FastMove guided me through the entire process in an honest and professional manner. The service I received was excellent and they also recommended an efficient solicitor and surveyor. FastMove were always available to address any concern and never pressurised nor pushed important decisions. Being realistic and patient made this a stressless experience. For that, I’ll be eternally grateful 😀

15 August 2024
Unprompted review
Rated 5 out of 5 stars

The best company!

Christian always made me feel at ease and never put any pressure on us to sell or move when we winter ready to. It was a super friendly process and I’m glad we chose fast move to help us on our selling/buying journey!

22 April 2024
Unprompted review
Rated 5 out of 5 stars

Fastmove are excellent

Fastmove are excellent! They are fully dedicated to get you moving as quickly as possible, they can recommend solicitors and brokers who will also move quickly and not sit on matters like they typically do. Thank you fastmove.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Christian from Fastmove was a pleasure to deal with, forever efficient and always called back with any detail, news or just an update with what was happening at all times. His availability was superb and would always travel the extra mile to ensure exemplary customer service. House sold within 6 weeks and even helped with a solicitor to expedite the process - can thoroughly recommend.

19 August 2024
Unprompted review
Rated 5 out of 5 stars

Our second sale using Fast Move !

We have used Christian twice now on not the easiest of sales . He is always on the ball, updating , chasing solicitors and much more…. Christian really has gone above and beyond with helping us on both occasions in my opinion. Available 7 days a week and his fixed fee is more than competitive for this level of service. What more could you ask for !!

Thanks again Emma and Liam

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Very good service from Christian

Very good service from Christian, he was really on the ball with everything and responded and dealt with everything really promptly right up to moving day! Would definitely recommend ☺️
Thanks for everything!

2 August 2024
Unprompted review
FastMove logo

Reply from FastMove

Good evening Alannah Thank you so much for taking the time to leave a review about your experience selling your property with FastMove, we are truly grateful. We wish you all the best for the future in your new home.

Rated 5 out of 5 stars

As a repeat customer fast move was the…

As a repeat customer fast move was the obvious choice. Helpful and on hand at a moments notice 7 days a week
Absolutely brilliant service I can’t recommend them enough!!!!

22 July 2024
Unprompted review
FastMove logo

Reply from FastMove

Good evening Emma Once again huge congratulations on the sale of your property and purchase of your new home. We wish you all the very best for the future.

Rated 5 out of 5 stars

Our 1st choice every time

We have used Fastmove for two sales and a purchase now and have always been impressed with the level of service and commitment given by Christian.
Very competitive on price and yet always there at the end of a phone, 7 days a week to see that everything is running smoothly and to answer any questions that arise.
Our first choice for buying or selling every time.

1 July 2024
Unprompted review
FastMove logo

Reply from FastMove

Good evening Mr Smith Thank you so much for your kind words and your continued support of our business. We are so glad you see the value in what we offer to the public and are forever grateful to you for sharing your thoughts with the public.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look