I enjoy wearing Farm Rio and I am thankful for the help customer service. Too often I received an item that is defective, not sew correctly, missing a button (just received another last week and I ha... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I enjoy wearing Farm Rio and I am thankful for the help customer service. Too often I received an item that is defective, not sew correctly, missing a button (just received another last week and I h... See more
Company replied
The customer service is incredibly fast, cute and reliable. I love the special fitting of Farm Rio items. While not every pattern and material is for me, I fell hard in love with Farm‘s blouses. They... See more
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This clothing line is absolutely stunning — truly unique, distinctive, and incredibly well-made! I’ve ordered so many pieces over time, from winter jackets to dresses and blouses, and every single ite... See more
Company replied
Pink Delicate Forest Bodysuit I bought on line, picture showed a full pant nice bottom coverage and lovely flowing fabric which made it look expensive and at £119 looked good value and quality.... See more
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Their clothing is beautiful, beautifully designed and made, with so much attention to detail! Fabrics are top notch! I recently bought four dresses on sale and love all of them, cannot wait to w... See more
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Mi could not recommend them and their Team more highly - as their attention to detail in responding to emails. I had ordered several items, some of which did not fit me, and their Tesm helped me w... See more
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Erika from Farm Rio customer service is a true gem! She has helped me numerous times and I know I’m in good hands, if I ever need help. Farm Rio has amazing customer service, beautiful dresses, and ar... See more
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Terrible customer service.. Placed an order and didn’t take my gift card credit at that I entered and it has taken full amount from my debit card. Email the customer service straight away didn’t eve... See more
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I ordered the Monstera dress as I desperately wanted it. It unfortunately had a horrible fit, with bunched fabric in the belly, and it was really poor quality overall. Each part of the Monstera leaves... See more
GREAT SERVICE!! Initially I was upset because Farm Rio doesn't have a customer service phone number. I emailed my issue to the address provided (the shirt I ordered was missing from the packaging... See more
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Customer service is quite poor. Placed an order 14 days ago and reached out for updates but haven’t received any response yet. I understand delays, but not providing customers with any updates is real... See more
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I purchased items during the July 4th Sale along with many, many other people. I was dismayed to learn my new clothing would not arrive on time for my planned vacation nearly two weeks (leaving July 1... See more
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Although I love Farm Rio, I have to say that in almost every sale they have "inventory discrepancies". I placed an order last August 8th and it wasn't until yesterday, Sept. 2nd, after to follow up e... See more
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FarmRio gets it, they get the customer and they appreciate the business. They went out of their way to answer my questions and get it right, they are friendly and super helpful. Its great to find go... See more
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Bought 3 dresses in my size. Two were absolutely fine in fit. One a little small but just around armholes but next size up too big sadly. Returns and refunds very quick. Retroactively applied my disco... See more
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Bought a £144 pair of trousers from farm rio. Seaming was loose on detailing and ripped completely first time I wore them. Contacted the company to return and they gave me just 3 DAYS to send them bac... See more
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I love the Farm Rio clothing. Doing business with the company is so satisfying. I have no worries, when I order items online. If there are any sizing issues, they work with me to resolves all issue... See more
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I had a small hiccup with my Farm Rio order — due to a system glitch, my package was mistakenly sent to the wrong address. As soon as I noticed, I reached out to both Farm Rio and UPS to try to fix i... See more
Company replied
I purchase items from Farm Rio frequently and I do enjoy the enormous savings on Cyber Monday. Clothing is unique, classic and timeless! I always receive several compliments! Customer service is pro... See more
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I recently had an issue with my package arriving opened and empty, which made me quite nervous. But Amanda from FARM Rio’s customer service was absolutely wonderful, kind, patient, and incredibly fast... See more
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I bought a swimsuit that changed the colour after wearing it only once and washing it by hand. I contacted them and explained the situation and, even though the item was worn - and it was bought a few... See more
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I’ve placed several orders with Farm Rio and have been consistently impressed. Shipping is reliable. I typically order on weekends and receive my items by Wednesday or Thursday (3-4 days total).... See more
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I love this company, not only do they work ethically and are environmentally friendly, their designs are unique and beautiful. But what really impressed me is the high level customer service they prov... See more
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Farm Rio was such a smooth and positive experience. I purchased a gorgeous dress for my daughter and it was already on sale but had a deeper discount three days later. I replied to the email receipt a... See more
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I love Farm Rio. They have such amazing, whimsical, high quality, timeless, unique designs. Their customer service is excellent. I’m so happy I came across this brand a few years back. I treasu... See more
Company replied
Farm Rio is my top choice for beautiful, meaningful and high quality apparel, everything is beyond charming. Customer service is helpful and quick, delivery is quick and handling and packaging is c... See more
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Sending Erika and the team at Farm Rio my sincerest thanks for taking great care of a new customer! Erika went out of her way to help me with a complicated situation so I could enjoy a dress that I wa... See more
Company replied
I am a huge fan of Farm Rio’s beautiful dresses. Own several and continue to buy more. I recently purchased a few dresses and when one was missing from a damaged package through no fault of theirs,... See more
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I ordered some items and needed to return one and exchange one and after writing to the address on the website, I got a lovely email the next day from a customer service rep who was so nice and helped... See more
Company replied
I have some gorgeous dresses from farm Rio that I get compliments on all the time so it makes me feel great wearing them. Recently a dress wasn't what I expected when it arrived and they made it easy... See more
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Again, great brand with absolutely beautiful clothing. My highlight goes to customer support: it is really helpful, everything is handled swiftly to make things go smoothly. Love it💚
Company replied
I needed to exchange and ultimately get a refund for a purchase and Farm Rio was awesome thru the whole thing. They were very responsive and didn’t hassle me one bit. This seems like the exception the... See more
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Quality is terrible, specially taking into account the high prices. I bought a one-piece swimsuit (black and white), worn it ONLY once during a vacation. I washed it by hand and didn’use any chem... See more
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My order went missing and they were SO helpful getting it replaced. Quick response, within hours replacing my order. That’s why I love ordering from Farm Rio directly. The customer service is so so gr... See more
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spent over a thousand pounds on dresses tops and jumper all of it is going back. they must touch up there website pictures as the colours are nothing like , the quality is poor and the prices are e... See more
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Everything about customer service was great. I love the dress I purchased, but it went on sale the day after I bought it they were wonderful and refunding me the difference for the sale price and I wi... See more
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My order apparently was lost by the shipper. Upon contacting Farm Rio, they immediately checked on what was going on , and replaced the order . It arrived five days later. They honored the sale pri... See more
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Customer service is very poor, especially for a supposed high quality company. Returned a dress which was delivered ripped, 15 days ago and reached out for updates but only got an email saying they co... See more
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I had a great experience dealing with Farm Rio customer service. They replied promptly and solved my issue. I will definitely order again. I appreciate all they did to make my shopping easy and stre... See more
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Prompt, thoughtful response. They made no promises they couldn’t keep and got back to me with an answer. The issue was my error and still they went above and beyond to correct it. Amazing service in a... See more
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The customer service was very responsive and I love the dresses my only comment is wish they have dresses for petite persons . As the maxi never works and also include measurement for clothing like... See more
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Quality and fabrication are beautiful for so much of the brand, but it's unreasonable that they don't make at least an XXL size for all items. To not have XXL (effectively US size 16/18) leaves out th... See more
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I have tried to return 3 items internationally to no avail. Sent several emails but not one has been responded to by their customer service email: hello at farmrio.com. There is no customer service in... See more
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A shambles! How very disappointing. I have placed 2 large orders in the past couple of week, both arrived in reasonable time and I was so impressed with the quality of the clothes and beautiful pack... See more
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I have been buying Farm Rio since my 2021 visit in Florida when I saw someone wearing a piece from them. In those years I’ve only recently had to email customer service once about a small problem and... See more
Company replied
I purchased an item which I loved, but when I received it - the color was a bit different than what I expected. I contacted Farm Rio Customer Service and they got right back to me and offered a free... See more
Company replied
Kind customer service, always. I had an inquiry on my most recent order (can't keep away too long, especially with all the sales). Luis assisted me, who was very diplomatic and came to a resolution on... See more
Company replied
Company details
Written by the company
We are a group of creatives from Rio de Janeiro, Brasil, who believe in the existence of happiness. More than a brand, we create enlightened cultural moments since 1997. Based on good energies and beautiful frequencies, we believe solar rays enlighten the soul. We believe in all colors and shapes that nature brings to our eyes, and to our feelings. We believe in local culture, and we keep it alive.
Contact info
Abbot Kinney Blvd Venice, 90291, Venice, CA , United States
- +1 347-429-7184
- hello@farmrio.com
- farmrio.com
4.0
Great
964 reviews
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible experience – wrong items sent twice and no refund
I am extremely disappointed with Farm Rio’s customer service and overall handling of my order.
They sent me the wrong items not once, but twice. Each time, I had to spend my own time and money returning the items due to their mistake. After the second error, I was told by their team to contact them so they could issue my refund.
I did exactly that — and now it’s been 6 days with absolutely no reply. No refund, no update, no accountability.
This situation is beyond frustrating. I have wasted time, money, and energy correcting Farm Rio’s errors, and now I’m being ignored. At this point, I just want my money back as soon as possible.
This level of service is unacceptable for a brand of this size. I expect Farm Rio to take responsibility and resolve this immediately
10 December 2025
Unprompted review
Reply from FARM Rio
Hi,
Thank you for sharing your experience — we’re truly sorry for the frustration this situation has caused. Receiving incorrect items more than once is absolutely not the standard we aim to deliver, and we understand how exhausting it is to spend time and energy correcting an error that wasn’t yours.
After your review, our team did reach out to you requesting the necessary details so we could investigate the issue properly and proceed with the refund you were advised about. Unfortunately, we haven’t received a response yet, which has prevented us from moving forward and resolving this as quickly as we’d like.
Please know that we fully intend to take responsibility and bring this to a fair resolution as soon as we have the required information. We kindly ask that you reply to our last message so we can prioritize your case and complete the refund process without further delay.
Thank you again for bringing this to our attention. We value your feedback and hope to have the opportunity to turn this experience around.
Warm regards,
FARM Rio Customer Service Team
Customer service
I purchase items from Farm Rio frequently and I do enjoy the enormous savings on Cyber Monday. Clothing is unique, classic and timeless! I always receive several compliments!
Customer service is prompt! I recently had a delivery courier state that my item was “delivered” however, it was not. I contacted Farm Rio and in 3 business days I received my purchase! ☺️This is a reputable company that takes pride in manufacturing sustainable, eco friendly items. I’m proud to always “dress In happiness”!
10 December 2025
Unprompted review
Reply from FARM Rio
Thank you so much for taking the time to share your experience, Trevlyn! 💛
We’re thrilled to hear how much you enjoy our pieces and the Cyber Monday savings — and even more so to know that our team was able to step in quickly and resolve the delivery issue for you. Providing prompt, caring support is something we truly value, especially in situations like this.
It also means a lot to hear your kind words about our commitment to sustainability and mindful production. Knowing you’re proud to “dress in happiness” with us makes everything we do worthwhile.
Thank you for being such a loyal part of the FARM Rio family. ✨
Warm regards,
FARM Rio Customer Service Tea
Super easy return and exchange experience!
I ordered some items and needed to return one and exchange one and after writing to the address on the website, I got a lovely email the next day from a customer service rep who was so nice and helped me make the return easily. Totally satisfied!
11 December 2025
Unprompted review
Reply from FARM Rio
Thank you so much for sharing your experience, Leslie! 💛
We’re delighted to hear that your return and exchange process was smooth and that our team was able to support you quickly and kindly. Making these moments easy and stress-free is very important to us, so it truly means a lot to know you felt well taken care of.
We’re so happy to have you as part of the FARM Rio family and hope you continue to enjoy your pieces just as much as the experience with our team. ✨
Customer service issue resolved
To update my prior review: customer service has reached to me and remedied my situation, which is highly appreciated, as the brand definitely has unique/cool designs and quality; linen floral applique dresses I have get compliments from everyone!
I love the brand and designs, but customer service is the worst, and at the end of the day, it matters most. I bought 4 dresses is size M on sale, and on 2 out of 4 dresses the sizing was off -smaller than others (and I also have other dresses bought from Farm Rio site before at regular price, all M). Reached to customer service to explain above requesting exchange and all three customer service reps gave me standard copied answer about Final sale returns and only exchanges for a different size in the same item, which makes little sense. I was willing to exchange for regular price items, paying way more money, but it felt like customer service didn't even read my explanation. Very sad and those buying from them, beware of the sizing inconsistency, also highlighted in other reviews.
11 December 2025
Unprompted review
Reply from FARM Rio
Hi,
Thank you for taking the time to share your feedback — we’re truly sorry to hear about your frustration and disappointment with this experience.
We completely understand how upsetting sizing inconsistencies can be, especially when you’ve purchased the same size from us before and expected the same fit. This is not the experience we want our customers to have, and your comments about clarity and attention during support interactions are taken very seriously.
After receiving your review, our team did reach out to you to request additional details so we could properly investigate the sizing concerns and review possible solutions beyond standard policy. Unfortunately, we didn’t receive a response, which prevented us from moving forward with the investigation and offering more personalized support.
Please know that we genuinely want to help and review each case carefully whenever we have the necessary information. If you’re still open to it, we’d be more than happy to look into this further — our team is here and ready to support you.
Thank you again for your honest feedback. It helps us identify where we need to improve, especially around sizing consistency and communication.
Warm regards,
FARM Rio Customer Service Team
Excellent customer service I must say
Excellent customer service I must say. Very attentive and more than fair in their approach to pricing/refunds. Thank you Farm Rio.
10 December 2025
Unprompted review
Reply from FARM Rio
Thank you so much for sharing this, Niki! 💛
We’re truly happy to hear that you felt well taken care of and that our team’s approach to pricing and refunds met your expectations. Providing attentive, fair, and thoughtful service is something we care deeply about, so your feedback means a lot to us.
Thank you for choosing FARM Rio — we’re so glad to have you with us! ✨
I had a great experience dealing with Farm Rio…
I had a great experience dealing with Farm Rio customer service. They replied promptly and solved my issue.
I will definitely order again. I appreciate all they did to make my shopping easy and stress free!
8 December 2025
Unprompted review
Reply from FARM Rio
Thank you so much for your kind words, Ellen! 💛
We’re delighted to hear that you had a great experience with our customer service team and that everything was handled promptly and smoothly. Making your shopping experience easy and stress-free is always our goal, so it truly means a lot to know we achieved that.
We can’t wait to welcome you back soon — and we hope you continue to enjoy your FARM Rio pieces! ✨
Racist employee
I just had a bad, uncomfortable experience at the Farm Rio SoHo store in New York the first employee that help me was really nice she asked me if I need help returning or exchanging a dress I told her I just want to exchange for a size small, but she only had one last medium size on the rack so she went to check in the back for the small sizes while I hold on to the medium size dress just in case.While waiting on her another employee ask me if I need help I explained the situation to her but she proceeded to take the dress from me and put back on the rack. I was so confused. Why she did that? She was racist towards me. I was so in shock I walk out the store and I didn’t say nothing to her. I did exchanged the dress for the medium which was the last one in the store ,but this one employee ruin my whole experience. I will never go back. We should not spend money in a store that doesn’t welcome you.
5 December 2025
Unprompted review
Reply from FARM Rio
Hi Barbara,
Thank you for sharing what happened at our SoHo store. We are truly sorry for the experience you had — and for how it made you feel. This is not the kind of interaction we want anyone and the racism has absolutely no place at FARM Rio.
We are reinforcing this with our team our ongoing training about the culture we treat customers.
In our stores, we usually ask our team to help guests by taking items to check sizes or stock, but in your case — especially because it was the last dress available — our team should have clearly explained what she was doing. It was a lack of tact and care, and we are addressing this internally."
We understand that your experience may have made you not want to return, and we’re truly sorry that this visit affected your relationship with our brand in this way. We hope we can rebuild your trust over time and we also would like to share with you about our practices on our website: https://farmrio.com/en-br/pages/people
I had an issue with a recent purchase…
I had an issue with a recent purchase and I received great customer service. Very prompt and friendly. From Rio is a fabulous company to work with!
6 December 2025
Unprompted review
Reply from FARM Rio
Hello Julie
Thank you so much for sharing your experience! 💛
We’re truly happy to hear that our team was able to assist you promptly and make things right. Providing friendly, attentive service is something we genuinely care about, and your kind words mean a lot to us.
It’s a pleasure to have you as part of the FARM Rio community, and we hope you continue to enjoy our pieces for a long time to come. ✨
Update: Pulled a Fast One on Sizing
I purchased a size small dress on a no return exchange for different size only sale. When I got the dress, it was nothing like a normal size small, more like an xxs! I ordered the small based on prior purchases with this company. In addition, the dress was sent very wrinkled and packaged just in a box, without even any plastic or protective wrapping. As the larger sizes are sold out, they refuse to take any responsibility for the misleading sizing and will not do a refund, store credit, or color change in larger size. As I'm reading other reviews, I'm
not being treated with any similar "valued customer" policy as some have encountered. I'm out a considerable amount of money due to a sizing defect that they surely must know about. I would not recommend this company.
Update: After telling me nothing could be done for me twice, it was this review in Trust Pilot that prompted a response from Gabriel. They did allow a return and full credit for my purchase, saying they were aware of the sizing issues. I wish it wasn't so hard a struggle to get the refund, which should have been much easier. The email only communication is very frustrating but they do respond pretty quickly. However, I'm
happy to say that in the end Farm Rio was reasonable. This has made me open to purchasing with them again. Very cute and unique clothing. Thank you to Trust Pilot and to Farm Rio for reading and acting upon these reviews for frustrated customers.
30 November 2025
Unprompted review
Reply from FARM Rio
Hi Sharon,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating this situation must have been.
We want to clarify that after reviewing your case, our team reached out to you today and opened an exception to allow an exchange, even though the item was purchased during a final sale with specific conditions. Our goal was to provide a solution that could minimize the inconvenience caused.
At this moment, we’re still awaiting your response so we can move forward and complete the resolution. Please know that we’re committed to assisting you and ensuring this matter is handled as smoothly as possible.
We sincerely appreciate your patience and the opportunity to help, and we hope to hear back from you soon so we can finalize the next steps.
— FARM Rio Customer Service Team 💛✨
Great quality on all levels from…
Great quality on all levels from designs to customer service care! An honorable company, I am permanently a fan of FARM Rio 💝💝💝💝💝💝💝💝💝💝💝💝✨✨✨✨✨✨✨✨✨🥰😍💎
5 December 2025
Unprompted review
Reply from FARM Rio
Thank you so much for this beautiful message, Blakk! 💖✨
We’re truly honored to read your words. Knowing that you recognize the quality of our designs and the care behind our customer service means everything to us. Being called an honorable company is a compliment we don’t take lightly. 💎
Having you as a permanent fan of FARM Rio fills our hearts with joy! We can’t wait to keep delighting you with pieces, colors, and experiences you love. 🌈🥰
Reply from FARM Rio
Thank you so much for your lovely feedback, Larissa! 💛
We’re thrilled to hear that you found our customer service super helpful. Knowing we made your experience a positive one truly means a lot to our team.
We hope to see you back at FARM Rio very soon! ✨
A great and responsive customer service…
A great and responsive customer service company! Great quality of clothing and designs.
3 December 2025
Unprompted review
Reply from FARM Rio
Thank you so much for your kind words, Niki! 💛
We’re really happy to hear you had a great experience with our customer service and that you love the quality and designs of our pieces. Feedback like yours truly motivates our team and means the world to us.
We hope you continue to enjoy FARM Rio and look forward to welcoming you back again soon ✨
Farmrio customer service is very…
Farmrio customer service is very helpful and fast response. I recommend this brand to everyone if you are looking for beautiful dresses.
3 December 2025
Unprompted review
Reply from FARM Rio
Thank you so much for your lovely feedback! 💛
We’re truly happy to hear that you had a great experience with our customer service and that our fast support made a difference. Knowing you’d recommend FARM Rio to others means a lot to us!
Wishing you many beautiful moments in your dresses, and we can’t wait to have you back again soon ✨
Price adjustment
Items went further on sale the day after I made my purchase Farm Rio did not hesitate to price adjust I will definitely buy from them again!
3 December 2025
Unprompted review
Reply from FARM Rio
Thank you so much for sharing your experience! 💛
We’re really glad we could help with the price adjustment and make things right for you. Taking care of our customers and being fair is something we truly value, so it’s wonderful to hear this left a positive impression.
We’ll be happy to have you shopping with us again — thank you for choosing FARM Rio! ✨
I love this company
I love this company, not only do they work ethically and are environmentally friendly, their designs are unique and beautiful. But what really impressed me is the high level customer service they provide. They truly care about their customer’s experience.
1 December 2025
Unprompted review
Reply from FARM Rio
Hi Leguia 💛
Thank you so much for sharing such a thoughtful message! We’re truly touched to hear how much you value not only our designs, but also our commitment to ethical and environmentally responsible practices. 🌿✨
Above all, it means a lot to know that you felt the care and dedication behind our customer service — creating a positive and human experience for our customers is something we truly believe in.
We’re so grateful to have you as part of the FARM Rio family. Thank you for being with us! 💕
Great service!
The customer service is phenomenal, in addition to fabulous clothes. I've recently become a big fan.
30 November 2025
Unprompted review
Reply from FARM Rio
Hi Lisa 💛
Thank you so much for sharing your lovely feedback! We’re thrilled to hear that our customer service made such a positive impression — and even more excited that you’ve become a big fan of FARM Rio. ✨
It means a lot to know you’re enjoying both our clothes and the experience we strive to create. We’re so happy to have you as part of our community and can’t wait to welcome you back again soon! 🌸
People will KNOW you are wearing Farm Rio, very distinguishing designs & they know how to retain a consumer.
Kind customer service, always. I had an inquiry on my most recent order (can't keep away too long, especially with all the sales). Luis assisted me, who was very diplomatic and came to a resolution on my query.
2 December 2025
Unprompted review
Reply from FARM Rio
Hi Yasmine 💛
Thank you so much for your kind and thoughtful words! We love hearing that our designs feel so distinctive — there’s no better compliment than knowing a FARM Rio piece truly stands out. ✨
We’re also very happy to hear that Luis was able to assist you with care and diplomacy, and that your inquiry was resolved smoothly. Providing kind, human, and attentive service is something we truly believe in.
Thank you for being part of the FARM Rio family and for always coming back to celebrate our pieces (sales included 😄). We can’t wait to welcome you again soon! 🌸💛
This clothing line is absolutely…
This clothing line is absolutely stunning — truly unique, distinctive, and incredibly well-made! I’ve ordered so many pieces over time, from winter jackets to dresses and blouses, and every single item has earned me countless compliments. Their customer service is phenomenal as well — they respond lightning-fast to any concern and always resolve everything with care and efficiency. I couldn’t be happier with them!
2 December 2025
Unprompted review
Reply from FARM Rio
Hi Sumer 💛
Thank you so much for this beautiful and thoughtful feedback! It truly warms our hearts to know that our pieces — from winter jackets to dresses and blouses — have become part of your wardrobe and continue to bring you so much joy (and compliments!). ✨
We’re especially happy to hear that our customer service has met your expectations with care and efficiency. Creating a seamless and supportive experience for our customers is something we genuinely value.
We’re so grateful to have you as part of the FARM Rio family and can’t wait to keep surprising you with future collections! 🌿💛
With love,
FARM Rio
Bought a few items on sale but the…
Bought a few items on sale but the proice dropped further next day. The team adjusted the price for me upon requerst.
2 December 2025
Unprompted review
Reply from FARM Rio
Hi Ilona 💛
Thank you for taking the time to share your experience with us! We’re so glad our team could quickly help adjust the price after it dropped — we always want you to feel confident and happy with your purchase.
It truly means a lot to know you had a positive experience, and we appreciate you choosing FARM Rio. We hope you absolutely love your new pieces and enjoy wearing them! ✨
With love,
FARM Rio 💛
Farm Rio: smooth and positive service…
Farm Rio was such a smooth and positive experience. I purchased a gorgeous dress for my daughter and it was already on sale but had a deeper discount three days later. I replied to the email receipt and asked for a price adjustment and they did it, no questions asked. This is a one time courtesy that Farm Rio does for their consumers. As long as you request the price adjustment within seven days it is honored. It’s so rare nowadays that people have a good experience purchasing anything really. This company is very generous and has their heart in the right place. I really appreciate the way they market their designer fashion and make it accessible to people across the world. Thank you so much Farm Rio.
1 December 2025
Unprompted review
Reply from FARM Rio
Hi Laurie 💛
Thank you so much for sharing such thoughtful and kind feedback! We’re truly happy to hear that your experience with us was smooth and positive, especially when it came to the price adjustment. Making things easy and fair for our customers is something we genuinely care about, so it means a lot to know you felt supported.
We’re also delighted to hear that you found something special for your daughter — that makes it even more meaningful for us. Your words about our values, accessibility, and approach to fashion really touched our team.
Thank you for choosing FARM Rio and for taking the time to let us know how your experience went. We hope you and your daughter continue to enjoy our pieces for many moments to come ✨
With love,
FARM Rio 💛
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