FARM Rio Reviews 964

I enjoy wearing Farm Rio and I am thankful for the help customer service. Too often I received an item that is defective, not sew correctly, missing a button (just received another last week and I ha... See more

I enjoy wearing Farm Rio and I am thankful for the help customer service. Too often I received an item that is defective, not sew correctly, missing a button (just received another last week and I h... See more

The customer service is incredibly fast, cute and reliable. I love the special fitting of Farm Rio items. While not every pattern and material is for me, I fell hard in love with Farm‘s blouses. They... See more

This clothing line is absolutely stunning — truly unique, distinctive, and incredibly well-made! I’ve ordered so many pieces over time, from winter jackets to dresses and blouses, and every single ite... See more

Pink Delicate Forest Bodysuit I bought on line, picture showed a full pant nice bottom coverage and lovely flowing fabric which made it look expensive and at £119 looked good value and quality.... See more

Their clothing is beautiful, beautifully designed and made, with so much attention to detail! Fabrics are top notch! I recently bought four dresses on sale and love all of them, cannot wait to w... See more

Mi could not recommend them and their Team more highly - as their attention to detail in responding to emails. I had ordered several items, some of which did not fit me, and their Tesm helped me w... See more

Erika from Farm Rio customer service is a true gem! She has helped me numerous times and I know I’m in good hands, if I ever need help. Farm Rio has amazing customer service, beautiful dresses, and ar... See more

Terrible customer service.. Placed an order and didn’t take my gift card credit at that I entered and it has taken full amount from my debit card. Email the customer service straight away didn’t eve... See more

I ordered the Monstera dress as I desperately wanted it. It unfortunately had a horrible fit, with bunched fabric in the belly, and it was really poor quality overall. Each part of the Monstera leaves... See more

GREAT SERVICE!! Initially I was upset because Farm Rio doesn't have a customer service phone number. I emailed my issue to the address provided (the shirt I ordered was missing from the packaging... See more

Customer service is quite poor. Placed an order 14 days ago and reached out for updates but haven’t received any response yet. I understand delays, but not providing customers with any updates is real... See more

I purchased items during the July 4th Sale along with many, many other people. I was dismayed to learn my new clothing would not arrive on time for my planned vacation nearly two weeks (leaving July 1... See more

Although I love Farm Rio, I have to say that in almost every sale they have "inventory discrepancies". I placed an order last August 8th and it wasn't until yesterday, Sept. 2nd, after to follow up e... See more

FarmRio gets it, they get the customer and they appreciate the business. They went out of their way to answer my questions and get it right, they are friendly and super helpful. Its great to find go... See more

Bought 3 dresses in my size. Two were absolutely fine in fit. One a little small but just around armholes but next size up too big sadly. Returns and refunds very quick. Retroactively applied my disco... See more

Bought a £144 pair of trousers from farm rio. Seaming was loose on detailing and ripped completely first time I wore them. Contacted the company to return and they gave me just 3 DAYS to send them bac... See more

I love the Farm Rio clothing. Doing business with the company is so satisfying. I have no worries, when I order items online. If there are any sizing issues, they work with me to resolves all issue... See more

I had a small hiccup with my Farm Rio order — due to a system glitch, my package was mistakenly sent to the wrong address. As soon as I noticed, I reached out to both Farm Rio and UPS to try to fix i... See more

I purchase items from Farm Rio frequently and I do enjoy the enormous savings on Cyber Monday. Clothing is unique, classic and timeless! I always receive several compliments! Customer service is pro... See more

I recently had an issue with my package arriving opened and empty, which made me quite nervous. But Amanda from FARM Rio’s customer service was absolutely wonderful, kind, patient, and incredibly fast... See more

I bought a swimsuit that changed the colour after wearing it only once and washing it by hand. I contacted them and explained the situation and, even though the item was worn - and it was bought a few... See more

I’ve placed several orders with Farm Rio and have been consistently impressed. Shipping is reliable. I typically order on weekends and receive my items by Wednesday or Thursday (3-4 days total).... See more

I love this company, not only do they work ethically and are environmentally friendly, their designs are unique and beautiful. But what really impressed me is the high level customer service they prov... See more

Farm Rio was such a smooth and positive experience. I purchased a gorgeous dress for my daughter and it was already on sale but had a deeper discount three days later. I replied to the email receipt a... See more

I love Farm Rio. They have such amazing, whimsical, high quality, timeless, unique designs. Their customer service is excellent. I’m so happy I came across this brand a few years back. I treasu... See more

Farm Rio is my top choice for beautiful, meaningful and high quality apparel, everything is beyond charming. Customer service is helpful and quick, delivery is quick and handling and packaging is c... See more

Sending Erika and the team at Farm Rio my sincerest thanks for taking great care of a new customer! Erika went out of her way to help me with a complicated situation so I could enjoy a dress that I wa... See more

I am a huge fan of Farm Rio’s beautiful dresses. Own several and continue to buy more. I recently purchased a few dresses and when one was missing from a damaged package through no fault of theirs,... See more

I ordered some items and needed to return one and exchange one and after writing to the address on the website, I got a lovely email the next day from a customer service rep who was so nice and helped... See more

I have some gorgeous dresses from farm Rio that I get compliments on all the time so it makes me feel great wearing them. Recently a dress wasn't what I expected when it arrived and they made it easy... See more

Again, great brand with absolutely beautiful clothing. My highlight goes to customer support: it is really helpful, everything is handled swiftly to make things go smoothly. Love it💚

I needed to exchange and ultimately get a refund for a purchase and Farm Rio was awesome thru the whole thing. They were very responsive and didn’t hassle me one bit. This seems like the exception the... See more

Quality is terrible, specially taking into account the high prices. I bought a one-piece swimsuit (black and white), worn it ONLY once during a vacation. I washed it by hand and didn’use any chem... See more

My order went missing and they were SO helpful getting it replaced. Quick response, within hours replacing my order. That’s why I love ordering from Farm Rio directly. The customer service is so so gr... See more

spent over a thousand pounds on dresses tops and jumper all of it is going back. they must touch up there website pictures as the colours are nothing like , the quality is poor and the prices are e... See more

Everything about customer service was great. I love the dress I purchased, but it went on sale the day after I bought it they were wonderful and refunding me the difference for the sale price and I wi... See more

My order apparently was lost by the shipper. Upon contacting Farm Rio, they immediately checked on what was going on , and replaced the order . It arrived five days later. They honored the sale pri... See more

Customer service is very poor, especially for a supposed high quality company. Returned a dress which was delivered ripped, 15 days ago and reached out for updates but only got an email saying they co... See more

I had a great experience dealing with Farm Rio customer service. They replied promptly and solved my issue. I will definitely order again. I appreciate all they did to make my shopping easy and stre... See more

Prompt, thoughtful response. They made no promises they couldn’t keep and got back to me with an answer. The issue was my error and still they went above and beyond to correct it. Amazing service in a... See more

The customer service was very responsive and I love the dresses my only comment is wish they have dresses for petite persons . As the maxi never works and also include measurement for clothing like... See more

Quality and fabrication are beautiful for so much of the brand, but it's unreasonable that they don't make at least an XXL size for all items. To not have XXL (effectively US size 16/18) leaves out th... See more

I have tried to return 3 items internationally to no avail. Sent several emails but not one has been responded to by their customer service email: hello at farmrio.com. There is no customer service in... See more

A shambles! How very disappointing. I have placed 2 large orders in the past couple of week, both arrived in reasonable time and I was so impressed with the quality of the clothes and beautiful pack... See more

I have been buying Farm Rio since my 2021 visit in Florida when I saw someone wearing a piece from them. In those years I’ve only recently had to email customer service once about a small problem and... See more

I purchased an item which I loved, but when I received it - the color was a bit different than what I expected. I contacted Farm Rio Customer Service and they got right back to me and offered a free... See more

Kind customer service, always. I had an inquiry on my most recent order (can't keep away too long, especially with all the sales). Luis assisted me, who was very diplomatic and came to a resolution on... See more