Farmer Autocare Reviews 8,978

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,722 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and hassle-free service, often highlighting the quick turnaround times for various jobs. The staff are frequently commended for being polite, friendly, helpful, and professional, providing clear explanations and excellent customer care. Many people appreciate the reasonable and competitive pricing, with some noting that costs were even reduced after inspection. However, some customers also noted issues with scheduling, experiencing delays or cancellations due to staffing problems or a lack of necessary tools and parts. A few other people also felt that communication and transparency could be improved, mentioning a lack of detailed explanations or breakdowns of quotes.

What people talk about most

Service

Users describe positive interactions with service, consistently highlighting the friendly, professional, and... See more

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and polite.... See more

Price

People report positive experiences with pricing, consistently finding good and competitive prices for... See more

Booking process

Consumers find the booking process to be positive, with many reviewers highlighting the ease and simplicity... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting great service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Farmer Autocare repeatedly as they are local (so I can walk to pick up my car) and provide a no-fuss hassle free service which I can book on-line for a date/time that suits me. They keep m... See more

Company replied

Rated 5 out of 5 stars

Friendly competent service on time and reliable. After booking a 09.00 slot for slow puncture repair or tyre replacement, car taken 09.20, only because customer before me had a replacement done as tyr... See more

Company replied

Rated 5 out of 5 stars

We always get our car serviced and MOT’d at Farmers. Honest and genuine mechanics who can explain any car situation in an understandable manner. Robbie usually calls to update when we go in, and he... See more

Company replied

Rated 5 out of 5 stars

Just like to say that I would give 10/10 if I could to Farmers Autocare (Perth) in relation to my visit today. It took one telephone call in the morning, answered by Martha on the 3rd ring requesting... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Repair and Maintenance
  6. Car Service

About Farmer Autocare

Written by the company

Farmer Autocare operates from 21 centres in Edinburgh, Glasgow, Paisley, Central Scotland, Fife, and Perth.

Whether you need tyres in Edinburgh, tyres in Glasgow, or Central Scotland, we have the best tyre prices – all price match guaranteed. We supply and fit Value Tyres, our Classic Tyre with a Lifetime Tyre Guarantee, Yokohama Tyres, and all major tyre brands. All prices include fitting, manufacturers guarantee, environmental tyre disposal, new rubber valve, and electronic wheel balancing.

We also offer great value fixed price car service – either interim or full servicing. We use the exact oil specification and parts as specified by your car manufacturer. Our MOTs are cheaper than the DVSA recommended price. Other services include replacement of brakes, batteries, suspension, exhausts, and air conditioning recharge. All prices include Labour and VAT.

Book MOTs, fixed price car service, free brake check, and tyre fitting online at FarmerAutocare.com.

Farmer Autocare... Better by far for you and your car.

Farmer Autocare

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Brian was quick helpful and efficient…

Brian was quick helpful and efficient when taking care of my mgzs

16 May 2026
Unprompted review
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Reply from Farmer Autocare

Hi Liam, thanks for telling us about your recent experience at our centre. It's good to know that Brian and the team looked after you so well.

Rated 5 out of 5 stars

I got my time mixed up today but they…

I got my time mixed up today but they managed to fit me back in. I have total faith in the garage In doing the job and not to be ripped off.

16 May 2026
Unprompted review
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Reply from Farmer Autocare

Hi Karen, we appreciate you taking the time to send us your review. It's always great to get feedback from our customers, many thanks.

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. After a few years using garages that I had absolutely no trust in, I can’t say it is the complete opposite with Farmers at Neilston Rd. 10/10 as usual. Wouldn’t hesitate to recommend.

15 May 2026
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Reply from Farmer Autocare

Hello Hazel, it's great to hear from a regular customer and good to know that our team in Neilston Rd look after you. We appreciate the feedback, many thanks.

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, friendly and helpful service.

9 May 2026
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Reply from Farmer Autocare

Hi Robin, thanks for the kind comments and 5 star rating. We will pass this on to the manager and his team in Inchinnan Rd.

Rated 5 out of 5 stars

Great experience

Great experience. Treated with care and respect. Tyres checked and changed within an hour.

16 May 2026
Unprompted review
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Reply from Farmer Autocare

Hi George, it's great to hear that our team looked after you and got you back on the road in good time. Many thanks.

Rated 1 out of 5 stars

Very disappointing experience.

Very disappointing experience.
My car failed its MOT emissions test and after a Cataclean treatment and retest, I was advised that the catalytic converter had likely reached the end of its life and would need replacing at a quoted cost of around £900–£1200.
I was told the emissions had only improved slightly and that replacement of the catalytic converter was the next step. Considering the age and mileage of the car, I decided to seek further advice before agreeing to such an expensive repair.
After taking advice elsewhere, I was advised to continue driving the car properly on motorway runs to allow the Cataclean treatment and emissions system to work effectively, especially given my usual short-trip driving pattern. After doing this over the weekend, I independently had the emissions tested again at another MOT centre and the emissions passed comfortably.
I then returned for the MOT retest, which the car passed successfully. I was also charged £25 for the retest.
I appreciate that diagnostics can sometimes be difficult, but I am disappointed that such an expensive repair was recommended so quickly without exploring or advising further practical steps first. The experience caused unnecessary stress and concern.

3 May 2026
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Reply from Farmer Autocare

Hello Glenn, we are sorry to hear that you had a disappointing experience at our centre, please accept our apologies for the inconvenience caused. We have copied the details to the Regional Manager to investigate and contact you directly. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

Best garages in Edinburgh

Farmers consistently provide a great service at a reasonable price with excellent customer service. I have had great experiences at several of their autocare centres and would highly recommend them. (Including on one occasion when there was a problem with my vehicle after I collected it and they immediately fixed it and handled the issue very considerately and professionally.)

15 May 2026
Unprompted review
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Reply from Farmer Autocare

Hello, thanks for taking the time to send us your review. It's great to get feedback from a regular customer and good to know that our Edinburgh centres look after you so well.

Rated 5 out of 5 stars

Simple from booking to completion

Simple from booking to completion. Job done, good price. Happy with the service I received.

15 May 2026
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Reply from Farmer Autocare

Hi Paul, thanks for reviewing our online booking system and centre customer service. We will share your kind comments with the team in Alloa.

Rated 5 out of 5 stars

Quick and great service.

Quick and great service.

15 May 2026
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Reply from Farmer Autocare

Hello Helen, thanks for the kind remarks and 5 star rating. We will pass this on to the manager and his team in Alloa as they will appreciate the feedback.

Rated 5 out of 5 stars

Fast efficient friendly service and I…

Fast efficient friendly service and I am back already for new tyres great find in EK..

14 May 2026
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Reply from Farmer Autocare

Hi James, thanks for telling us about your experience using our centre. We will share your kind comments with the team in East Kilbride.

Rated 5 out of 5 stars

Staff were fantastic,Good service

Staff were fantastic,Good service, very quick & professional.

15 May 2026
Unprompted review
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Reply from Farmer Autocare

Hi Demi, we appreciate you taking the time to send us your review. It's always great to get feedback from our customers, many thanks.

Rated 5 out of 5 stars

Brilliant work and quick

Brilliant work by cammy and very quick at getting it done.

15 May 2026
Unprompted review
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Reply from Farmer Autocare

Hi Allan, it's great to hear that Cammy got you back on the road in good time. We appreciate you taking the time to send us your feedback, many thanks.

Rated 5 out of 5 stars

Friends team good work.

Friends team good work.

8 May 2026
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Reply from Farmer Autocare

Hello, thanks for the kind comments and 5 star rating. We will pass this on to the manager and his team in Livingston.

Rated 5 out of 5 stars

Turned up without an appointment as had…

Turned up without an appointment as had a loose heat shield above my exhaust. Very friendly gentleman at reception said to take a seat and they would look at it directly. Fifteen minutes later I had the key handed back to me and no charge.

15 May 2026
Unprompted review
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Reply from Farmer Autocare

Hi Russell, thanks for telling us about your recent visit to our centre. It's good to know that the guys got you back on the road in quick time with the minimum of fuss.

Rated 5 out of 5 stars

Trustworthy

The branch in Blackhall, Edinburgh is great. My car's brakes were shot, so the quote was fairly eye-watering, but when I came to collect it they'd decided the brake pipes were good for another couple of years so the price actually went down. I always go there for MoTs too, excellent service, very efficient despite being very busy.

1 May 2026
Unprompted review
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Reply from Farmer Autocare

Hello, we appreciate you taking the time to send us your review. It's good to hear that our team looked after you and gave you good advice and information. It's always great to get feedback from a regular customer, many thanks.

Rated 5 out of 5 stars

Great fast and efficient service from…

Great fast and efficient service from all the staff.

8 May 2026
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Reply from Farmer Autocare

Hi Moira, thanks for telling us about your recent visit to our centre. We will let the team in Piershill know you were happy with the service.

Rated 5 out of 5 stars

Great service

Went to Farmers in Glenrothes as i had a screw in my tire. This happened while i was woking in the community, still had some home visits to do that day. The lads in there had a look and fixed me up with a new tire straight away to get me back to work quickly. Great service and competitive price, thanks guys!

14 May 2026
Unprompted review
Farmer Autocare logo

Reply from Farmer Autocare

Hi Nicole, it's great to hear that our team in Glenrothes went the extra mile and got you back on the road in quick time. We will share your review with the team as they will appreciate the feedback. Many thanks.

Rated 5 out of 5 stars

3 New tyres.

Service was Excellent.
Manager and team very professional and polite.
Highly recommend.

14 May 2026
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Reply from Farmer Autocare

Hello, we are sorry to hear that your online booking did not go to plan, please accept our apologies for the inconvenience caused. We have copied your review and booking details to our Regional Manager to investigate with the centre. Thanks for bringing this to our attention.

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