Farmer Autocare Reviews 8,949

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,725 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, professionalism, and friendly demeanor. Many appreciate the straightforward booking process and the competitive pricing, often finding the company to be the cheapest option in their area. Reviewers frequently mention the efficiency and speed of the service, with many jobs completed quickly and within the agreed-upon timeframe. However, some customers experienced issues with communication, noting a lack of updates or explanations regarding work done. A few also reported problems with appointment scheduling, particularly on busy days, and some felt that prices for parts and labor were occasionally too high. There were also isolated instances where customers felt that diagnostics were inaccurate or that their vehicles were turned away due to a lack of tools or parts.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the honesty, efficiency, and... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Price

Customers had positive experiences with price, often finding it to be the best and most affordable option.... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers found the online... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting professional, courteous, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We always get our car serviced and MOT’d at Farmers. Honest and genuine mechanics who can explain any car situation in an understandable manner. Robbie usually calls to update when we go in, and he... See more

Company replied

Rated 5 out of 5 stars

Just like to say that I would give 10/10 if I could to Farmers Autocare (Perth) in relation to my visit today. It took one telephone call in the morning, answered by Martha on the 3rd ring requesting... See more

Company replied

Rated 5 out of 5 stars

Booked easily online for an Aircon regass with Glenrothes garage. On arrival I spoke with Leon, the Assistant Manager who advised that the regass would take around 45 mins. During my visit I noticed t... See more

Company replied

Rated 5 out of 5 stars

The branch in Blackhall, Edinburgh is great. My car's brakes were shot, so the quote was fairly eye-watering, but when I came to collect it they'd decided the brake pipes were good for another coupl... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Repair and Maintenance
  6. Car Service

About Farmer Autocare

Written by the company

Farmer Autocare operates from 21 centres in Edinburgh, Glasgow, Paisley, Central Scotland, Fife, and Perth.

Whether you need tyres in Edinburgh, tyres in Glasgow, or Central Scotland, we have the best tyre prices – all price match guaranteed. We supply and fit Value Tyres, our Classic Tyre with a Lifetime Tyre Guarantee, Yokohama Tyres, and all major tyre brands. All prices include fitting, manufacturers guarantee, environmental tyre disposal, new rubber valve, and electronic wheel balancing.

We also offer great value fixed price car service – either interim or full servicing. We use the exact oil specification and parts as specified by your car manufacturer. Our MOTs are cheaper than the DVSA recommended price. Other services include replacement of brakes, batteries, suspension, exhausts, and air conditioning recharge. All prices include Labour and VAT.

Book MOTs, fixed price car service, free brake check, and tyre fitting online at FarmerAutocare.com.

Farmer Autocare... Better by far for you and your car.

Farmer Autocare

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Paid for air-con recharge, but received invoice only

I had my MOT done in March (2 months ago), and proactively, I have also asked that my air-con be recharged as summer is coming. It's hard to test it in Scotland when it's around 12C. Last weekend it was 23 °C in Edinburgh and the air-con didn't work at all. It's clear that they did nothing with it, but charged me £125 anyway.

9 March 2026
Unprompted review
Farmer Autocare logo

Reply from Farmer Autocare

Hi Stefan, we are sorry to hear that you have a problem with your air con following a recent recharge. First course of action would be to return to the centre and have them check for any issues under warranty. Alternatively give us more detail about your car and the centre involved via our website, www.farmerautocare.com/contact/ and we will contact you directly.

Rated 5 out of 5 stars

Great service and excellent customer…

Great service and excellent customer care. Kept me informed throughout the day. Would thoroughly recommend.

26 May 2026
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Reply from Farmer Autocare

Hello Heather, thanks for the kind comments and 5 star rating for our centre. We will share your review with the team in Bellshill.

Rated 5 out of 5 stars

The company were very accommodating and…

The company were very accommodating and helpful throughout the whole process
Bryan specifically offered a great service

22 May 2026
Unprompted review
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Reply from Farmer Autocare

Hello Glynnis, we appreciate you taking the time to send us your review. It's always great to get such positive feedback from our customers, many thanks.

Rated 5 out of 5 stars

Great service, lovely staff

Saw me really quickly, Hussain sorted my car out straight away. Great service, lovely staff. Would highly recommend! Thank you

26 May 2026
Unprompted review
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Reply from Farmer Autocare

Hi Emily, thanks for taking the time to send us your review. We appreciate it when customers send us their feedback.

Rated 5 out of 5 stars

Great puncture repair service…

Had a puncture and took it into Farmers for repair expecting to have to leave the tyre with them. They had the tyre replaced and even put it onto the car removing my spare and storing it back in the boot. All done in the space of 15 minutes without any problems. Great friendly service and will be go to guys for any future requirements. First class service

22 May 2026
Unprompted review
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Reply from Farmer Autocare

Hi Robert, it's great to hear that our team went the extra yards and got you back on the road in quick time. We appreciate you taking the time to send us your review, many thanks.

Rated 5 out of 5 stars

Very friendly and helpful staff.

Very friendly and helpful staff.

26 May 2026
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Reply from Farmer Autocare

Hi Sharon, thanks for telling us about your recent experience at our centre. We will share your kind remarks with the team in Broxburn.

Rated 5 out of 5 stars

Friendly

Friendly, helpful and quick. Well pleased

26 May 2026
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Reply from Farmer Autocare

Hello, it's great to hear that our team in Blairgowrie looked after you and got you back on the road in quick time. We appreciate the feedback, many thanks.

Rated 4 out of 5 stars

Nice easy and quick thanks

Nice easy and quick thanks

26 May 2026
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Reply from Farmer Autocare

Hi Neil, we appreciate you sending us your review. It's always great to get feedback from our customers, many thanks.

Rated 5 out of 5 stars

Service provided efficiently and on…

Service provided efficiently and on time. Easy to book.

26 May 2026
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Reply from Farmer Autocare

Hi Donald, thanks for reviewing our online booking process and centre customer service. We will let the team in Strathearn Rd know you were happy with the service.

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful. When they spotted another problem they quickly gave me a call and rectified it

26 May 2026
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Reply from Farmer Autocare

Hello John, thanks for taking the time to send us your review. We appreciate the feedback and will share this with the team in Dunfermline.

Rated 5 out of 5 stars

Thank you so much.

Thank you so much.. for the quick and good work you did on my little Polo.💯👌

26 May 2026
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Reply from Farmer Autocare

Hello, thanks for the kind comments and 5 star rating. We will pass this on to the manager and his team in Piershill.

Rated 5 out of 5 stars

great service quick turn around staff…

great service quick turn around staff very polite and helpful

25 May 2026
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Reply from Farmer Autocare

Hi Graham, thanks for telling us about your recent visit to our centre. We will share your kind comments with the team in East Kilbride.

Rated 4 out of 5 stars

Always a great experience with farmer…

Always a great experience with farmer Autocare Livingston

25 May 2026
Unprompted review
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Reply from Farmer Autocare

Hello. it's great to hear from a regular customer and good to know that our team in Livingston look after you. We appreciate the feedback, many thanks.

Rated 5 out of 5 stars

4 x tyres supplied and fitted good…

4 x tyres supplied and fitted good price, tryre fitter really professional and job done in quick time

25 May 2026
Unprompted review
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Reply from Farmer Autocare

Hi Tony, thanks for taking the time to send us your review. We appreciate it when customers send us their feedback.

Rated 5 out of 5 stars

Great service all round.

Easy to pre-order tyres on line at competitive price; friendly, knowledgeable and informative staff.

24 May 2026
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Reply from Farmer Autocare

Hello John, thanks for telling us about your experience with our online booking system and Livingston centre. We appreciate the feedback and will share this with the centre team.

Rated 4 out of 5 stars

Good service and prices

Good service and prices

17 May 2026
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Reply from Farmer Autocare

Hi James, thanks for telling us about your recent experience at our centre. It's always good to get feedback from our customers.

Rated 5 out of 5 stars

Excellent service

Booked tyres the night before, was at garage for the required time. Car was ready to collect within the hour. Excellent service would recommend to anyone

24 March 2026
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Reply from Farmer Autocare

Hello Derek, thanks for reviewing our online booking process and centre customer service. It's good to know that everything went smoothly.

Rated 5 out of 5 stars

Quick

Quick, convenient, reliable and great pricing.

Staff were great too. Offered teas and coffees while waiting. In all in and out less than 40 mins.

23 May 2026
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Reply from Farmer Autocare

Hi Thomas, thanks for taking the time to send us your review. We will share your kind comments with the team in Bellshill.

Rated 5 out of 5 stars
Farmer Autocare logo

Reply from Farmer Autocare

Hello Lee, it's great to hear that our team in Broxburn were able to get you back on the road in quick time. Many thanks for the feedback.

Rated 5 out of 5 stars

Cammy and colleagues at Piershill were…

Cammy and colleagues at Piershill were fantastic from the first minute to last. True ambassadors of Farmer customer experience. Quick, expert, helpful. 5/5

24 May 2026
Unprompted review
Farmer Autocare logo

Reply from Farmer Autocare

Hello, thanks for telling us about your recent experience at our centre. It's great to know that our team in Piershill looked after you so well.

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