I've ordered about three times now, and every single time it has been a swift, fantastic and well priced experience, really massive props for the postage costs, ordered 4 boxes of Mega Dream EX, paid... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent experience with Fandom Tokyo! They shipped my valuable Pokémon cards extremely well packaged – there was absolutely no risk of damage. Each card was triple-sleeved, including a toploader, wh... See more
Company replied
Very quick updates and delivery time was very accurate. I even got my order before the estimated delivery date. My order was also gift wrapped in bubble wrap and packaged beautifully. I’m extremely ha... See more
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The team at FandomTokyo is amazing! I have ordered several times from them and they have exceeded expectations every time! Product is always carefully and well packed. I have never had an issue with... See more
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Company details
Written by the company
Discover Authentic Japanese Hobby Goods at Fandom Tokyo! At Fandom Tokyo, we bring you the very best of Japanese hobby culture — from rare Japanese Pokémon and One Piece cards to must-have figures and collectibles. We pride ourselves on fast shipping, secure packaging, and friendly service. Our collection is constantly growing, so there’s always something new to explore. Join our community of collectors and fans worldwide — your next favorite find is just a click away!
Contact info
1-2,Sakuragaoka-cho,Shibuya-ku, 1500031, Tokyo, Japan
- customer@fandom.tokyo
- fandom.tokyo
4.4
Excellent
83 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from FandomTokyo
Thank you for your feedback! We’re thrilled to hear that everything was perfect. We look forward to serving you again.
Reply from FandomTokyo
Thank you for your feedback! We’re glad to hear that you found the shipping fast and the process hassle-free. We look forward to serving you again.
extra customs for EU purchases
I thought the custom duties were included, but there are extra customs for EU purchases.
25 September 2025
Reply from FandomTokyo
Thank you very much for choosing our store.
We sincerely apologize if our guidance regarding customs duties was not sufficient.
On our website, before proceeding to the payment page, customers are required to confirm and agree to our Terms & Conditions, which include information about customs duties. These duties are charged in accordance with the laws of the importing country, and we make efforts to inform our customers about this in advance.
We truly appreciate your feedback and will work on improving the clarity of our explanations so that future customers can better understand this process.
Reply from FandomTokyo
Thank you for your feedback! We’re glad to hear that your order arrived in perfect condition and that you appreciated our updates. We look forward to serving you again.
Fast, serious and legit
Really good store to order from. Real cards, packs and boxes.
24 September 2025
Reply from FandomTokyo
Thank you for your feedback! We’re glad to hear that you trust our store and are satisfied with our products. We look forward to serving you again.
Reply from FandomTokyo
Thank you for your feedback! We’re glad to hear that you are satisfied with the quality of our products and the quick delivery. We look forward to serving you again.
Pokémon card orders.
The team at FandomTokyo is amazing! I have ordered several times from them and they have exceeded expectations every time! Product is always carefully and well packed. I have never had an issue with any order placed. My go-to shop for Japanese pokemon cards!
25 August 2025
Reply from FandomTokyo
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our service and packaging, and we truly appreciate your continued support. We look forward to serving you again soon!
Amazing Job!
They work very hard to deliver the best product as soon as possible. Extremely happy with my purchase here.
25 August 2025
Reply from FandomTokyo
Thank you for your feedback! We’re delighted to hear that you are happy with your purchase and appreciate your kind words about our efforts. We look forward to serving you again!
Reply from FandomTokyo
Thank you for your feedback! As you mentioned, all of our products are genuine. We’re glad to hear that you are satisfied with their quality, and we look forward to serving you again.
Fandom Tokyo is the best shop
Fandom Tokyo is the best shop! Great value for money! Excellent customer service! Very friendly staff and top-notch products. I recommend Fandom Tokyo to anyone looking for original Japanese Pokemon cards! Keep it up, Fandom Tokyo, you're great.
25 August 2025
Reply from FandomTokyo
Thank you so much for your kind words! All of our staff are thrilled to hear your feedback. We truly appreciate your support and look forward to serving you again in the future!
Photos of your packed order
Photos of your packed order, solid communications, good tracking and great shipping options.
25 August 2025
Reply from FandomTokyo
Thank you very much for your feedback! We’re glad to hear that our packaging, communication, tracking, and shipping options met your expectations. We look forward to serving you again!
Reply from FandomTokyo
Thank you for your feedback! We’re glad your order arrived quickly and hope to serve you again soon.
Fandom Tokyo have very good price and…
Fandom Tokyo have very good price and service, the product is genuine, quick service from japan to spain 4 days. You need to calculate well your aduane taxes. It’s not included in the price. I recomend this shop to everyone who loves tcg.
29 July 2025
Reply from FandomTokyo
Thank you very much for your kind review! We’re glad to hear that you were happy with our prices, service, and fast shipping. We also appreciate your note about customs duties and will continue to make this information as clear as possible for our customers. We look forward to serving you again!
Got held up at royal mail was never…
Got held up at royal mail was never notified and had to pay extra £50 customs charge. If item is send back we can get full refund and no charge doesn't make any sense why the customs charge is wipe once sending back when it has to go through customs again 😂👎👎👎
8 August 2025
Unprompted review
Reply from FandomTokyo
Thank you for your order. We apologize that we did not meet your expectations.
Unfortunately, delays with Royal Mail are beyond our control. Regarding customs duties, customers must agree to our Terms & Conditions, including responsibility for these charges, before proceeding to payment. When a product is returned, the import is considered canceled, and a refund of customs fees may be requested through the shipping company, though it is not always guaranteed.
We are sorry for the delivery delay and will work on making our customs information clearer for all customers.
Reply from FandomTokyo
We’re happy you enjoyed the fast shipping and good prices! Thanks for your support!
Amazing Place for JP Cards in UK
Great product, Arrived very quickly and just as advertised!
2 July 2025
Reply from FandomTokyo
Thank you for your review! We’re glad to hear that your order arrived quickly and met your expectations. We look forward to serving you again!
Highly recommend!
These guys are legit — quality products, the package was wrapped very carefully, fast shipping. From Japan to Sweden takes about a week.
25 June 2025
Reply from FandomTokyo
Thank you very much for your kind review! We’re glad to hear that you were satisfied with the product quality, careful packaging, and fast shipping. We look forward to serving you again in the future!
Super-fast shipping
Super-fast shipping under 6 days to come from Japan. The package was packed perfectly. Everything went well!
30 June 2025
Reply from FandomTokyo
We are grateful to the shipping company for delivering the package so quickly to a distant country. Since it travels such a long way, we take great care with the packaging. We’re glad it arrived in good condition and are relieved to know everything went smoothly.
Reply from FandomTokyo
We’re happy you enjoyed the fast delivery and great product! Thanks for your support!
Reply from FandomTokyo
Thank you very much for your review. We usually ship on the same day or the next business day. We will continue to deliver Japanese products to customers around the world. Thank you for choosing our store this time!
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