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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Pornhub destroyed Fancentro with the complete takeover. Missing paying subs, missing earnings, missing content, video thumbnails all blank, content in vault sits weeks under moderation. No real sup... See more
They announced a new platform, which is fine. However, they suddenly launched it without being ready. As a creator I can’t see my fans or earnings. There’s no reply on live chat or through contact... See more
The subscription amount only matched the agreed upon amount for the first 2 months. Then it went up to 5 times the original amount. Billing continues after cancellation and it is borderline impossible... See more
Company details
Written by the company
Fancentro offers top-of-the-line features that make it easier than ever for fans and creators to connect. Fancentro allows fans and their favorite creators to chat one-on-one, share and receive exclusive content, engage on a private media Feed, interact through daily Stories, connect during live streams, and so much more!
Contact info
Marshall Islands
- support@fancentro.com
- fancentro.com
1.7
Bad
222 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great platform to help your brand grow
Great platform to help your brand grow. It’s been a great support team and I’m thankful
2 May 2024
Unprompted review
Reply from Fancentro
Hello Ilara Santos!
We're happy to hear that you've found our platform to be instrumental in growing your brand! Providing support to help creators like you succeed is one of our top priority, and we're grateful for your kind words about our support team. If you ever need further assistance or have any questions as you continue to build your brand, please don't hesitate to reach out.
Incredible Customer Service
I run my website through FanCentro / Model Centro and they just have the most amazing customer service, all the other platforms of this type i use (which is many) are extremely lacking in good customer responsiveness. the people at Model Centro and Fan Centro are incredible.
1 May 2024
Unprompted review
Reply from Fancentro
Hello Shooting Star!
We're thrilled to hear that you've had such a positive experience with our customer service team! Providing excellent customer responsiveness is a priority for us, and we're delighted that our team has been able to assist you effectively. Your satisfaction and success are important to us, and we're committed to providing the support you need to thrive on our platform. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help you every step of the way!
I love this site it’s easy to use and…
I love this site it’s easy to use and the fancentro team is very helpful as well . I honestly enjoy uploading on here as it is easy to navigate and it has many uploading options such as pricing and extras .
30 April 2024
Unprompted review
Reply from Fancentro
Hello alondra espinoza!
Thank you for your wonderful feedback!
We're thrilled to hear that you love our site and find it easy to use. Providing helpful support and ensuring is our top priority, so we're delighted that you've had a positive experience with it. We're constantly working to make our platform easy to navigate and offer a variety of options for creators like you.
If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way!
Always really fast with replies to…
Always really fast with replies to questions and helpful.
30 April 2024
Unprompted review
Reply from Fancentro
Hey Jessica!
We're glad to hear that you've had a positive experience with our support team! Providing fast and helpful responses to your questions is our priority, and we're delighted that we've been able to assist you promptly. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help you every step of the way!
A good platform to use…
What makes my experience great with fancentro is that the help team answers questions plus I love using this platform and it helps my fans to find me from other adult sites I'm on.
30 April 2024
Unprompted review
Reply from Fancentro
Hi Michelle!
We're thrilled to hear that you've had a great experience with Fancentro! Providing excellent support and helping creators like you connect with your fans is what we're all about. It's fantastic to hear that our platform has been helpful in expanding your reach.
If you ever have any further questions or need assistance, please don't hesitate to reach out to our support team. We're here to help you every step of the way and ensure that you continue to have a positive experience on Fancentro. Thank you for choosing us!
i like how easy it is to use
i like how easy it is to use , just need notification sound for tips and when member tip sometimes he desapear and he cant receive his show that no good , client can feel disapoint and scamed
30 April 2024
Unprompted review
Reply from Fancentro
Hello Elizabeth!
Thank you for your feedback! We're glad to hear that you find our platform easy to use. Your suggestion regarding notification sounds for tips is valuable, and we'll certainly consider it as we continue to improve our platform to enhance the user experience.
If you encounter any further issues or have any additional feedback, please don't hesitate to reach out to our support team. We're here to assist you and ensure that you have a positive experience on our platform. Thank you for bringing this to our attention!
Been on this page 7-8 years : ALWAYS100%! Reliable, best support with real emphatic human beings that care about every creator!they solve problems with their creators and don’t cause problems.
A wonderful journey: Snapchat brought the peak for most, centralization challenges for fancentro, but their indestructible will to provide best service of the industry, best support that you just have to love, payments always on time, never been afraid of not getting my money, helpful tips and a deep understanding of creators needs and respect for them just makes them the indisputable #1 for me. Sometimes following just where everybody else goes and creeping on all fours behind some distant stack of cash and gold isn’t comparable to cooperation, trust and friendship. Guess who will abandon you first? #followyourinstinct #fancentrotribe
30 April 2024
Unprompted review
Reply from Fancentro
Hello Amberriley!
Wow, thank you so much for your incredibly kind words and for being such a loyal member of the Fancentro community for 8 years! We're deeply touched by your heartfelt feedback and are thrilled to hear that we've consistently provided you with a reliable platform and the best support.
We're dedicated to ensuring that every creator feels valued and supported, and it's wonderful to hear that our team's empathetic approach and problem-solving abilities have made a positive impact on your experience. Your trust in us means everything, and we're committed to continuing to provide the best service in the industry.
Your feedback reinforces our dedication to fostering cooperation, trust, and friendship within the Fancentro community. We're honored to have you as part of our community, and we look forward to many more years of collaboration and success together!
I highly recommend Fancentro
I highly recommend Fancentro to their fast response and perfect service , when i have questions they are really fast with their response , if you are looking for a adult website to sell yourself this is the place to be...xxx zoeytastysoles
27 April 2024
Unprompted review
Reply from Fancentro
Hi zoeytastysoles!
We're happy to hear that you've had such a positive experience with Fancentro. Providing excellent support and a user-friendly platform for creators like you is our top priority, so it's wonderful to hear that we've met your expectations.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you every step of the way!
ModelCentro is truly one of the best in…
Model/FanCentro is truly one of the best in the adult platform industry. Their support is not only good but also incredibly fast, ensuring a smooth and seamless experience for all users. Highly recommend!
25 April 2024
Unprompted review
Reply from Fancentro
Hello Dea!
Thank you so much for your kind words and recommendation! We're thrilled to hear that you consider Model/Fancentro one of the best in the adult platform industry. Providing excellent support and ensuring a smooth experience for all our creators and users is our top priority, so we're delighted that you've had such a positive experience with us.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you every step of the way!
Please secure the page for ss
It’s really easy to use and the page looks very nice , my only thing is the page is not protected, people can take screenshots and that costs me a lot of money cuz they sell it for less then what I ask
16 April 2024
Unprompted review
Reply from Fancentro
Good day!
Thank you for bringing this concern to our attention. We understand the importance of protecting your content and ensuring that your work is respected. We'll definitely take your feedback into consideration as we continue to improve our platform.
Implementing additional security measures to prevent unauthorized screenshots is a priority, and we'll explore options to enhance the protection of your content. In the meantime, if you encounter any unauthorized distribution of your content, please don't hesitate to reach out to our support team. We're here to assist you and take appropriate action to address any concerns you may have.
Thank you for your support and for sharing your feedback with us. We're committed to providing a secure and enjoyable experience for all our users, and we'll work diligently to address this issue.
Gypsys site of Onlyfans. scam
Looks like a Gypsys site of Onlyfans. Norwegian banks closed payment for this site! be careful so you dont get scammed. For all the good ratings here, it have to be bots, or people involved in the company.
10 April 2024
Unprompted review
Reply from Fancentro
Hello there!
We're sorry to hear about your concerns. We take any allegations of scamming or fraudulent activity very seriously and assure you that we operate with integrity and transparency.
Regarding the issue with Norwegian banks, we're committed to complying with all legal and regulatory requirements in the jurisdictions where we operate. If there are any specific issues or concerns with payment processing, we encourage you to reach out to our support team so we can investigate and address them promptly.
As for the ratings and reviews, we value genuine feedback from our users and strive to provide the best possible experience for everyone. If you have any specific feedback or concerns about your experience with our platform, please don't hesitate to reach out to us directly. We're here to assist you and address any issues you may have.
Thank you for bringing these concerns to our attention, and we apologize for any inconvenience or confusion. We're committed to ensuring the safety and satisfaction of all our users, and we'll work diligently to address any issues that arise.
Support is good and the platform works…
Support is good and the platform works well however a key issue I have is that you Cannot send pictures out the vault from messages, I have to go to the vault select content and then send to sub, however only usernames show in this feature making it difficult to find the sub you are chatting with especially if you are online with multiple guys
Also the option for vault folders would be amazing
everything else is perfect for me and I love that you can promote yourself on this platform it makes it a lot easier than similar adult sites
2 April 2024
Unprompted review
Reply from Fancentro
Hello Sophie!
Thank you for sharing your feedback with us!
We're glad to hear that you find our support good and that the platform works well for you overall. We understand your concern about the limitation regarding sending pictures from messages and the difficulty in finding subs when selecting content from the vault. Your feedback is valuable, and we'll definitely take it into consideration as we continue to improve our platform.
Regarding your suggestion for vault folders, that's a great idea! Organizational features like folders could certainly enhance the user experience, and we'll explore the possibility of implementing this in the future.
If you have any further suggestions or questions, please feel free to reach out. We're here to help and continuously improve our services to better meet your needs!
Best platform for creators and fans!
What a great platform for creators and fans. Very easy to use and it’s awesome being able to connect fans and creators in a personal way.
8 March 2024
Unprompted review
Reply from Fancentro
Hello there!
Thank you for your wonderful feedback.
We're delighted to hear that you find our platform great for creators and fans alike. Making the platform easy to use and facilitating personal connections between creators and fans are top priorities for us, so we're thrilled that you appreciate these aspects. If you ever need anything or have any questions, please don't hesitate to reach out. We're here to ensure you continue enjoying your experience with us!
Great team
Great team ! Very good experience with the site thoughts and the support always. The site offers a lot of options, has many traffic. Always new features to enjoy more... And the support is a big 10/10. Never had a support like that, and i work with a lot of sites. This is level up ! chat support in few minuts, clear, helpfull, and also in weekends and evenings. A dream for a creator.
15 March 2024
Unprompted review
Reply from Fancentro
Hello Nikki!
Thank you so much for your fantastic feedback! We're thrilled to hear that you've had such a positive experience with our site and support team.
We take pride in offering exceptional support to our creators, and we're delighted that you've found our support team to be responsive, helpful, and available even during weekends and evenings. Your satisfaction is our priority, and we're here to support you every step of the way.
If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for being a part of our community💜
LOVE IT
This is my favorite premium platform. The customer service is really good and always respond really quickly. Special shoutout to laurel for being the most amazing person ever💗
15 February 2024
Unprompted review
Reply from Fancentro
Hello Mdemma!
Thank you so much for your kind words! We're delighted to hear that Fancentro is your favorite platform and that you've had a positive experience with our customer service team. We're thrilled to know that Laurel has made such a positive impact on your experience – she truly is amazing! Your satisfaction is our top priority, and we're here to assist you in any way we can.
If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing Fancentro! 💗
Easy platform with all the features you…
Easy platform with all the features you may need, and the support chat are just amazing they are very quick and efficient also the dashboard show you all the details , thank you
1 March 2024
Unprompted review
Reply from Fancentro
Hello Sarah!
Thank you so much for your feedback!
We're glad to hear that you find our platform easy to use and equipped with all the features you need. Our support team works hard to provide quick and efficient assistance, so we're happy that you've had a positive experience with them.
Your satisfaction is our priority, and we're here to help you every step of the way. Thank you for choosing us!
Great website
Great website, works well! Amazing assistance and team!❤️
20 January 2024
Unprompted review
Reply from Fancentro
Hello Ylona!
Thank you for your wonderful feedback!
We're happy to hear that you find our website great and that it works well for you. We're also delighted that you appreciate our amazing assistance and team! Your satisfaction is our top priority, and we're here to support you every step of the way.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help! ❤️
Love this platform
Love this platform. Customer support is amazing. When there is a problem they solve it right away and they have amazing creators on the platform.
1 March 2024
Unprompted review
Reply from Fancentro
Hi Miss Dee!
Thank you so much for your feedback!
We're delighted to hear that you love our platform and find our customer support to be amazing. Ensuring a seamless experience for our users is our top priority, so we're glad to hear that any issues you've encountered have been promptly resolved.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you every step of the way!
Amazing service and platform!!
1 March 2023
Unprompted review
Reply from Fancentro
Hello Jaimy!
Thank you for your kind words! We're thrilled to hear that you're enjoying our service and platform.
If you ever need assistance or have any questions, feel free to reach out. We're here to help you make the most out of your experience!
As a creator myself I absolutely LOVE…
As a creator myself I absolutely LOVE Fancentro. Brand new up to date features and you can really interact with fans! I also love the coaching I get from Laurel she is the absolute best 🩷🩷🩷 would highly recommend this site! Much better than other platforms in my opinion!
1 March 2024
Unprompted review
Reply from Fancentro
Hi Jaimy!
Thank you so much for your glowing review!
We're thrilled to hear that you love Fancentro and appreciate the up-to-date features that allow for meaningful interaction with your fans. It's wonderful to know that Laurel's coaching has been invaluable to you – she truly is the best! Your recommendation means a lot to us, and we're committed to providing the best possible experience for creators like you.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you every step of the way!
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