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Fairleys Wines Reviews 

191
•
TrustScore 5 out of 5

4.9

Liquor Store
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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and speedy delivery service, with orders often arriving quickly, sometimes even the same day. The excellent packaging ensures products arrive safely and securely. People find the ordering process easy, efficient, and appreciate the great communication, tracking updates, wide product selection, and professional, helpful staff. However, some customers noted occasional delivery issues, sometimes due to external carriers or minor label printing errors. Despite these rare occurrences, the company often took responsibility and resolved problems, like replacing damaged products or addressing delivery concerns.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Product

Reviewers mention positive feedback about product, highlighting the great selection of wines and whiskies,... See more

Order

People report positive experiences with the ordering process, highlighting its ease and efficiency. Customers... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and fantastic service... See more

Staff

Consumers find staff to be positive, with many reviewers praising their helpfulness and efficiency. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience. Easy to discuss one-to-one by phone. Said what they’d do, and did it. Can’t say fairer than that. Also resolved delivery issue, not of their doing, but nonetheless took responsibilit... See more

Rated 5 out of 5 stars

Decided to buy a few bottles of wine as guests were coming to stay. I tried a couple of places for my choices but they weren’t stocked by local off licences. I looked at Fairley’s site and not only... See more

Rated 5 out of 5 stars

I have used Fairleys wine for my Christmas Port for the past 5 years. Ordering and payment is relatively simple and you can track your order through to delivery. The bottles are packaged really well... See more

Rated 5 out of 5 stars

Easy to order, wild turkey honey liqueur, could not get it anywhere, bingo !! Farleys came through, quick dispatch average delivery by royal mail, thanks guys!! 😊

Company details

  1. Liquor Store

Written by the company

Fairleys Wines - Northern Ireland (NI) is a family business that specialize in Fine Wine, Vintage Port, Irish Whiskey, Scotch Malts, Bourbon, Vodka and Craft Gin.

Contact info

4.9

Excellent

TrustScore 5 out of 5

191 reviews

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4.9

All reviews

(191)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great Service

The guys at Fairleys replaced some duff wine. Excellent service and a joy to be treated with such good customer care which is sadly, hard to find these days.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a bottle of port as a gift…

I ordered a bottle of port as a gift over Easter weekend and hoped to receive it in time to gift it the following week. Robert from Fairley’s Wine replied to my query regarding delivery promptly and was very helpful, and the bottle arrived promptly and with plenty of time to gift it. Excellent service from Fairley’s Wine.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

First order from Fairleys Wines

First order from Fairleys Wines - they had the specific wine I wanted - ordered Wednesday night, delivered Monday morning. Great service and no issues!

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Fairleys has an excellent selection of…

Fairleys has an excellent selection of premium wines at very reasonable prices. Wonderful customer service and swift delivery. Big thank you to Marc who arranged delivery of a very special vintage to the U.K.
I would highly recommend Farleys.

8 February 2025
Unprompted review

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