Delivery was swift and I love the look, design and efficiency of this air fryer. Unfortunately, the glass drawer cracked whilst washing it up after about 6 weeks. However, after a fairly lengthy... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Goods well packed but the delivery took longer than expected.
Always very fast delivery of my replacement Hot Tap filters. I always find the team very helpful. Thank you.
Eventually received the right model, and it was worth the wait. Really easy to use despite lack of instructions and really nice to look at. I am happy with my purchase.
Company details
- Hot Water System Supplier
- Kitchen Supply Store
- Water Filter Supplier
- Water Softening Equipment Supplier
Written by the company
Fahren is a family run business supplying smart technology boiling water taps at affordable prices. Our mission is to manufacture and supply products with exceptional quality, chic design and safety. All our products are efficient and sustainable for our environment. There is no more waiting around for the kettle to boil and no more realising there’s not enough water in the kettle. You can fill your cup or pan directly from the tap saving you sufficient time. Boiling hot water taps mean streamlined worktops and these taps can dispense either cold and boiling water; cold, hot and boiling (or nearly boiling) water; or cold filtered water, mains cold and hot water, and boiling water. This means you can have one tap to replace not just the kettle but traditional kitchen taps, too. Perfect if you're designing a minimalist, contemporary kitchen or have little worktop space in a small kitchen.
Contact info
United Kingdom
- fahrenuk.com
4.0
Great
116 reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Waited ages for mushroom colour one to…
Waited ages for mushroom colour one to be in stock. Eventually after 2 months I ordered one. Than chased its delivery to be told it’s not being released because my pay Paypal payment not being released, I didn’t pay by Paypal. Than received a email saying they don’t have a mushroom colour one. So the whole episode was time consuming & wasted.
I have now ordered a ninja glass air fryer.
Kind regards.
6 August 2025
Reply from Fahren UK
Hi Nicky,
Thank you for your feedback, and we're genuinely sorry for the inconvenience you experienced.
We completely understand how frustrating it must have been after waiting so long for the mushroom colour to become available. While it was out of stock for an extended period, we did have one unit become available again. Unfortunately, due to high demand, it was purchased by another customer shortly before your order was processed.
We apologise for the confusion around the payment method — this was an internal error on our side, and we’re actively working to prevent similar issues from happening again.
We truly appreciate your patience and are sorry we couldn’t fulfil your order as hoped. While we’re disappointed we couldn’t provide you with the product this time, we’re glad you found a suitable alternative and hope you’ll consider us again in the future.
Does what it says
Does what it says. Nice and compact for our space but big enough to be usable.⁰
30 July 2025
6 months after install the chillbox has…
6 months after install the chillbox has stopped working. Was promised a replacement 12 days ago but it’s not been dispatched yet. Takes days to get a reply to any messages chasing the replacement part. Genuinely wondering if this company is going under, the service is so bad.
6 July 2025
Reply from Fahren UK
Thank you for your patience, and we’re glad we were able to resolve the issue promptly in the end. We truly appreciate your understanding and apologise again for the earlier delays.
Non-toxic Airfryer
The product is great but the temperature only goes up to 180c and no cookbook so no idea how to use it.
I’ve emailed them so far so response.
A trifle disappointed.
8 July 2025
Not an entirely happy customer
I've had my Fahren UK Air-fryer for a week and a bit now. It arrived promptly after ordering and was well packed, so arrived in perfect condition. It's attractive and would fit well into any kitchen, and is light enough to lift in and out of a cupboard for storage.
Sadly I've only given 3 stars since the maximum cooking temperature available is 180°C. This means that dishes such as baked potatoes, which ideally need a higher temperature, take longer than one would like and fail to deliver the crisp skin one hopes for. I am curious to know why it was not possible to design the device to achieve higher temperatures, as this is a definite weakness. I also don't feel this is explained sufficiently in the information available on the web site, which claims that the "air fryer uses ultra-hot air" to cook the food. Claiming 180°C is "ultra hot" is a bit of a stretch, when ordinary ovens typically go up to 240°C!
3 June 2025
Unprompted review
Reply from Fahren UK
Hi Tony],
Thank you so much for taking the time to share your detailed review! We're absolutely thrilled to hear that your Fahren UK Air Fryer arrived promptly and in perfect condition — and that it’s already found a stylish spot in your kitchen! 😊
We really appreciate your honest feedback about the maximum temperature. You’ve raised a great point, and we completely understand how important that crisp baked potato skin can be! While our air fryer is designed to be energy-efficient and safe while still delivering delicious results at 180°C, we do recognize that some dishes benefit from higher heat — and we're constantly working on ways to improve our products based on valuable insights like yours.
Also, thank you for flagging the point about the website description. That’s incredibly helpful, and we’ll pass it along to the team to ensure we’re giving customers clear and accurate information.
If you have any other suggestions or questions, please don’t hesitate to reach out — we love hearing from passionate home chefs like you!
Warm regards,
The Fahren UK Team
Delivery of my item was safe and on…
Delivery of my item was safe and on time.The idea of a glass air fryer is for safety reasons ie non toxic however not sure if this is heavy duty due to me being carnivore as I cook in bulk and every day once or twice a day sometimes. I also use a lot of fat and ghee when cooking so wonder if this item will meet my needs. Any supportive response would be helpful thank you
23 May 2025
Reply from Fahren UK
Thank you for your thoughtful review. We’re pleased to hear that your order arrived safely and on time, and that you appreciate the non-toxic materials and design of the glass air fryer.
Your observations about its performance and durability are appreciated. While the unit is designed for regular use, heavy-duty applications like daily cooking with rich fats can place more demand on the components over time. Regular cleaning is essential to help maintain optimal performance and extend the life of the appliance.
If you ever have questions or need support, our team is here to help. We value your feedback and are glad to have you as a customer.
Reply from Fahren UK
Thank you so much for your kind words! We're thrilled to hear that you found the product great and easy to use. Your feedback means a lot to us, and we're glad we could meet your expectations. If you ever need any assistance or have questions, feel free to reach out!
Amazing air fryer- highly recommend!
Amazing air fryer! Its beautiful and works very well! May buy another to give as a gift
26 April 2025
Reply from Fahren UK
Thank you for the wonderful review! We're so glad to hear that you love your air fryer and that it's working beautifully for you. It means a lot that you're even considering getting another one as a gift—what a great compliment! If you ever need anything, we're here to help. Happy cooking!
Great glass air fryer with no toxic non…
Great glass air fryer with no toxic non stick coating. Just what I was looking for. Got it on offer at a good price. 3Lt good size. Very happy with my purchase. Easy to order, regular delivery updates. Quick postage.
18 April 2025
Reply from Fahren UK
Thank you for your detailed feedback! We're glad the air fryer met your expectations and that you had a smooth ordering experience. Enjoy your cooking!
Reply from Fahren UK
Thanks so much for your feedback! We’re happy you like the product and totally hear you on the size — we’ll keep that in mind for future options!
Superb design
Love the glass bowl. Clean & easier to check on cooking.
Well designed altogether!
Really sturdy & well made.
24 March 2025
Reply from Fahren UK
Awesome to hear! The glass bowl really does make cooking easier. Thanks for the shoutout on the design and quality!
Love my new air fryer
Love my new air fryer. Looks nice and I’ve had lots of compliments on it. Cooks pretty well so far. Love that it’s glass and not Teflon. Speedy delivery and great price!
22 March 2025
Reply from Fahren UK
Glad you’re loving your new air fryer! The glass design really is a winner. Thanks for the great feedback — enjoy cooking!
Great customer service and the taps lovely
Had great communication with Fahren representatives after our tap got sent back by the postage company, they were really helpful and got a replacement to us as soon as possible. Whatsapp messaging that they respond to in good time all week. Thank you again :)
4 April 2025
Unprompted review
Reply from Fahren UK
Thank you so much for your kind words! We’re really glad we could help and get your replacement to you quickly. Our team loves staying connected via WhatsApp to make things easier. Thanks again for your patience and support! 😊
The Fahren 4-in-1 hot water tap is a…
The Fahren 4-in-1 hot water tap is a great product with reliable performance and a stylish design. Delivery was fast, packaging secure, and installation went smoothly. It's a good alternative to pricier brands like Quooker. While the childproof hot water handle is slightly awkward to use, overall I'm pleased and would recommend Fahren UK.
19 February 2025
Unprompted review
Reply from Fahren UK
Thank you for your great review! We’re glad you’re happy with the Fahren 4-in-1 tap and that installation was smooth. The childproof handle is designed for safety, and we appreciate your understanding. Thanks so much for recommending Fahren UK!
I bought the mushroom coloured one
I bought the mushroom coloured one. It looks really nice. I have used for bang bang broccoli thy came out nice. I also brushed some oil on small samosas and thy were crunchy. So good all round. If you are looking for a small cute looking airfryer. This is a good bet imo.
11 March 2025
Not really an airfryer
Not really an airfryer. It doesn't seem to cook evenly. Takes a lot longer to cook than regular airfryers and the temperature only goes up to 185 degrees. Definitely wouldn't recommend or buy again. Sent a message to customer service over a week ago and heard nothing.
7 March 2025
Reply from Fahren UK
Hi there, we’re really sorry you’ve had this experience — that’s definitely not what we want for our customers. We truly appreciate you letting us know, and we want to help fix this for you as soon as possible. We’re also really sorry if you felt ignored; your message matters a lot to us. Please DM us your details so we can make things right and get back to you quickly. Thanks so much for your patience!
Ordered the filters with out any…
Ordered the filters with out any problems and were delivered with out any delays
9 March 2025
Reply from Fahren UK
Thanks for your great feedback! We’re happy to hear your filters arrived smoothly and on time. Appreciate your support!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.