Fabulous Flowers and Gifts Reviews 

110
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the floral arrangements are stunning, vibrant, fresh, and consistently arrive right on schedule. People find the online ordering process very simple, and they deeply appreciate the wonderful presentation and caring customer support. Consumers regularly note the thoughtful touches that make special personal occasions and emotional moments truly unforgettable. Though some customers experienced occasional delivery hiccups or minor system issues, the staff managed to handle and resolve them. A few individuals also shared constructive feedback concerning product appearance relative to online photos and suggested small personalization options.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting fresh, stunning floral... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals and excellent communication... See more

Service

People report positive experiences with service, frequently praising the reliable, professional, and friendly... See more

Quality

Customers expressed great satisfaction regarding the exceptional quality and vibrant freshness of the floral... See more

Order

Reviewers express general satisfaction with the order experience, highlighting a great selection, stunning... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unbelievably AMAZING - it is so hard to bring any warmth or envy from a far off place to people at home who you love and adore, Fabulous Flowers have delivered EVERY TIME with sensitivity and empa... See more

Company replied

Rated 5 out of 5 stars

Product delivered on time exceeded expectations for the 7th time now that I have used this service in the last year. And somehow they manage to seem available and willing if a problem does occur, nev... See more

Company replied

Rated 5 out of 5 stars

It was a pleasure to order through Fabulous Flowers and Gifts. They proactively reached out, notified me of a public holiday and the resulting delay in delivery and enquired if I would still want to g... See more

Company replied

Rated 5 out of 5 stars

The arrangement was beautifully made, delivery was on point, flowers lasted for a week even in the extreme heat here in Cape Town, it added so much flair to my daughter's bridal breakfast table. Than... See more

Company replied


Company details

  1. Florist
  2. also in
  3. Corporate Gift Supplier
  4. Flower Delivery
  5. Flower Designer
  6. Flower Market
  7. Gift Shop

Written by the company

Fabulous Flowers and Gifts is a South African florist and gift company founded by Josie van Aswegen in Cape Town in 1999 and led today by Managing Director Nicholas James. Josie van Aswegen has worked in floristry since 1983. The company hand-ties fresh flower bouquets and arrangements and hand-packs gift boxes and hampers at its Claremont studio, with a retail store in Sea Point and Cavendish Square and a studio in Johannesburg. Fabulous Flowers delivers same-day in Cape Town and Johannesburg on orders placed before 12pm, Monday to Saturday, and delivers gift boxes nationwide in 2 to 4 business days. Every delivery includes a handwritten card. Customers rate Fabulous Flowers 4.9 out of 5 across more than 5,000 reviews.


Contact info

4.8

Excellent

TrustScore 5 out of 5

110 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(110)

67 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service and…

Great customer service and exceptionally quality products

26 January 2026
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Vusa

Thank you so much for the great review. We always love the feedback and are really happy that you loved the products and service.

We look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

A fabulous bouquet delivered and…

A fabulous bouquet delivered and greatly enjoyed by the birthday girl. Thank you.

26 January 2026
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Reply from Fabulous Flowers and Gifts

Dear J

Thank you so much for the great review. We are over the moon that you loved the flowers.

We look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

Excellent service provide

Excellent service provide, will recommend it to everyone.

5 January 2026
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Reply from Fabulous Flowers and Gifts

Dear Junaid

Thank you so much for the great review. We always love the feedback and are grateful for the recommendations.

We look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

Lovely package delivered

Lovely package delivered and my niece loved it .

8 January 2026
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Diane

Thank you so much for the review.

We appreciate the support and look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Joy

Thank you for the review.

We appreciate the support and look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

Beautiful flowers arrived on time

Beautiful flowers arrived on time. The recipient was over-the-moon with the beautiful bouquet, lifting here spirits in a time of mourning. Well done, Fabulous Flowers & Gifts.

7 January 2026
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Reply from Fabulous Flowers and Gifts

Dear Alan

Thank you for the review.

We are so happy that the flowers did their job and lifted the spirits during the sad time of mourning.

We appreciate the support and look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

Beautiful flowers over many years

We have received great customer service and beautiful flowers for many years now, thank you

7 January 2026
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Reply from Fabulous Flowers and Gifts

Hi Char

Thank you for the review.

We appreciate the support and look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

great service

7 January 2026
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Pool Caffe

Thank you so much for the review.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

Excellent service

Excellent service, speedy reply, they do go the extra mile!

6 January 2026
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Reply from Fabulous Flowers and Gifts

Dear Jacqueline

Thank you so much for the review and your kind words with regard to your experience.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

Nationwide Gift Box

I usually order the most beautiful flowers from Fabulous Flowers as gifts but as the recent order was going to Port Elizabeth, the option of ordering flowers wasn't available. I instead ordered a gift box with delicious treats and it was very well received and enjoyed. I found the whole experience faultless. Thank you so much for always rising to the occasion.

5 January 2026
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Reply from Fabulous Flowers and Gifts

Dear Ingrid

Thank you so much for the amazing feedback.

We are grateful that you allowed us to send a gift box instead of flowers, as PE is out of the fresh flowers delivery range.
We are over the moon that the gift box was received well.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

All good.

All good. Thanks

2 January 2026
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Reply from Fabulous Flowers and Gifts

Dear Mr Milne

Thank you so much for the review.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

Superb combination of excellent gift…

Superb combination of excellent gift box, easy website to navigate, and prompt and friendly delivery.

2 January 2026
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Roger

Thank you so much for the great review and your kind words.

We appreciate your support and look forward to creating more for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Jenny

Thank you so much for the great review.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

Most amazing flowers!

27 November 2025
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Willa

Thank you so much for the amazing review.

We are so happy that you loved the flowers.

We look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

Service is super!!!!!!

Service is super!!!!!!! Flowers delivered exactly what is in the picture…will definitely order again in the future

25 October 2025
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Reply from Fabulous Flowers and Gifts

Dear Janeth

Thank you so much for the great review.

We appreciate the positive feedback and look forward to creating for you in the future.

The Fabulous Flowers Team

Rated 5 out of 5 stars

Very happy customer

The website is very easy to browse, payment is quick and easy, and delivery was flawless. One thing: it would be great to be able to choose the flavour of the chocolate (just a suggestion). Thank you team!

29 October 2025
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Reply from Fabulous Flowers and Gifts

Thank you so much for the great review and feedback.

We are delighted that your experience was nothing short of fabulous. We are so grateful. We welcome the suggestion and will definitely bring it to management's attention.

Looking forward to creating for you again soon.

Warm wishes,
The Fabulous Flowers team.

Rated 5 out of 5 stars

Amazing service and product

Amazing service and product

28 October 2025
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Maggie

Thank you so much for the great review.

We appreciate the positive feedback and look forward to creating for you in the future.

The Fabulous Flowers Team

Rated 5 out of 5 stars

Sympathy Flowers Great service so handy online order…

Great service so handy online order great choice aswell and great value for money. 😊 Thanks very much

27 October 2025
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Lorraine

Thank you so much for the great review.

We appreciate the positive feedback and look forward to creating for you in the future.

The Fabulous Flowers Team

Rated 5 out of 5 stars

Fabuluous!

The flowers they offer are not only beautiful online but also in person. My sister loved the flowers and the other hampers we ordered for her birthday. And true to their words, it also came on time. Thank you once again, Fabulous Flowers and Gifts!

25 October 2025
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Karren

Thank you so much for the great review.

We appreciate the positive feedback and are over the moon that your sister loved her flowers.

We look forward to creating for you in the future.

The Fabulous Flowers Team

Rated 5 out of 5 stars

The flowers arrived the same day and…

The flowers arrived the same day and were absolutely beautiful, thank you!
Shirley Gray

25 Oct 2025

25 October 2025
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Shirley

Thank you so much for the great review.

We appreciate the positive feedback and look forward to creating for you in the future.

The Fabulous Flowers Team

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