Im not sure what UK players mean about having issues cashing out. I made sure I was fully verified. Withdrawal request went through on Saturday, accepted on Sunday and money was paid in via bank trans... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Terrible website, scam-like policies. Firstly the bonus comes with lots of hidden terms and conditions, min withdrawal is £50 and even though I’m not subscribed to any contacting ways, they call and e... See more
Company replied
I have always enjoyed playing at F7 Casino as they have a decent variety of top games & it is often fun to play. I have to say though that being limited to only withdrawing over £100 & nothing sma... See more
Company replied
I fortunately/unfortunately won 100k + and what an absolute nonsense! I was what was classed as a vip gold+2 member turned over 1.3million in 8 months. My vip manager did not contact on me when... See more
Company replied
You should know
3.9
Great
747 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Very good casino very helpfull would…
Very good casino very helpfull would recommend
12 April 2025
Unprompted review
Reply from F7casino
Hello, Stephen!
We truly appreciate your amazing review! It’s wonderful to hear you had such a great time with us. Your satisfaction means the world to us, and your support is deeply valued. We can’t wait to welcome you back again soon!
Best regards,
F7Casino Team
Great service all round good casino
12 April 2025
Unprompted review
Reply from F7casino
Hello, Jamie!
Thank you for your fantastic review! We’re thrilled to know that you had a great time with us. Your satisfaction is our top priority, and we’re truly honoured by your support. We look forward to serving you again soon!
Best regards
F7Casino Team
Dale was very polite & helpful & solved…
Dale was very polite & helpful & solved the problem straight away thankyou love Maryanne xxx
11 April 2025
Unprompted review
Reply from F7casino
Hello, Joan!
We truly appreciate your wonderful review! It’s so rewarding to hear that you had a great experience with us. Your satisfaction means everything, and we’re sincerely grateful for your support. We can’t wait to welcome you back again soon!
Best regards,
F7Casino Team
Reply from F7casino
Hello, Robert!
Thank you so much for your kind words! We’re thrilled to know you had an enjoyable time with us. Your satisfaction is incredibly important, and we’re honoured by your trust and support. Looking forward to your next visit!
Best regards,
F7Casino Team
Reply from F7casino
Hello, Robert!
We’re so happy to hear about your fantastic experience! Knowing that you enjoyed your time with us means the world. Your support is truly appreciated, and we’re excited to welcome you back again soon!
Best regards,
F7Casino Team
Good casino friendly customer service
Good casino friendly customer service
8 April 2025
Unprompted review
Reply from F7casino
Hello, Mich!
Thank you for your fantastic review! It’s an absolute pleasure to know you had a great time with us. Your satisfaction is our highest priority, and we’re honoured by your support. We look forward to serving you again soon!
Best regards,
F7Casino Team
Reply from F7casino
Hello, Albie!
We truly appreciate your amazing review! It’s wonderful to hear that you had such a great experience with us. Your satisfaction is at the heart of everything we do, and your support means the world. We look forward to welcoming you back soon!
Best regards,
F7Casino Team
Best site❤️❤️❤️
8 April 2025
Unprompted review
Reply from F7casino
Hello, Andrei!
Thank you so much for your kind words! We’re thrilled you had an enjoyable time with us. Your satisfaction is our top priority, and we’re genuinely grateful for your continued support. We can’t wait to serve you again soon!
Best regards,
F7Casino Team
Reply from F7casino
Hello, Kieran!
Thanks a ton for your fantastic feedback! We’re so glad to know your experience with us was a positive one. Your ongoing support drives us to keep raising the bar. We look forward to having you with us again soon!
Best regards,
F7Casino Team
Terrible website
Terrible website, scam-like policies. Firstly the bonus comes with lots of hidden terms and conditions, min withdrawal is £50 and even though I’m not subscribed to any contacting ways, they call and email me trying to sell promotions. They also sell your number to other casinos which you will receive texts from. Don’t trust them
6 April 2025
Unprompted review
Reply from F7casino
Hello, Toby!
We're sorry to hear that your experience on our website didn’t meet your expectations.
Please note that all Bonus Terms are visible at the bottom of the site.
If you have not enabled the options to receive promotions from your account, then these messages originate from a 3rd party.
We do not engage in unsolicited marketing communication. For security reasons, we advise you to refrain from following any links in those messages and to add them to your spam filter, if available. We hope this helps you.
The minimum withdrawal amount is specified in our rules, and we are sorry that it did not exceed your expectations.
By registering on our website, you confirm that you have read and accepted our terms and conditions. While we regret that this has caused you frustration, please understand that we operate in accordance with our established rules and regulations, which we strive to uphold consistently.
Best regards,
F7Casino Team
Always enjoying to play and having fun
6 April 2025
Unprompted review
Reply from F7casino
Hello, Rodica!
Thank you for your feedback. We truly appreciate it. We always strive to provide top-quality service and improve wherever possible.
If you need assistance, please contact support@f7casino.com with "Trustpilot" in the subject line, and our team will be happy to help.
Best regards,
F7Casino Team
The games are fun
The games are fun
The customer service is good at helping you out when your stuck
5 April 2025
Unprompted review
Reply from F7casino
Hello, Charlie!
Thank you for your wonderful review! It’s always a pleasure to hear that our guests had a great experience. Your satisfaction means everything to us, and your support is sincerely appreciated. We look forward to seeing you again soon!
Best regards,
F7Casino Team
Keep losing my free spins
Keep losing my free spins, but do you win a lot on the game but unable to withdraw?
5 April 2025
Unprompted review
Reply from F7casino
Hello, Miss Chantelle!
We are sorry that our site did not meet your expectations.
Please be assured that the games on our platform on our site are absolutely fair since we cooperate with the best providers in this field.
Winning combinations are generated entirely at random, and outcomes are not predetermined. As a result, it may take some time before you land a win.
Additionally, we would like to remind you that winnings are not guaranteed. We strongly encourage you to play responsibly and within your means. We strongly encourage responsible gaming and advise you to play within your means.
We are committed to providing the best service possible and would appreciate the opportunity to review your case and find a solution. Please reach out to us at support@f7casino.com with "Trustpilot" in the subject line, and our team will be happy to assist you.
Best regards,
F7Casino Team
Reply from F7casino
Hello, Maciej!
Thank you for your fantastic review! It’s an absolute pleasure to know you had a great time with us. Your satisfaction is our highest priority, and we’re honoured by your support. We look forward to serving you again soon!
Best regards,
F7Casino Team
My experience was made great by the…
My experience was made great by the customer service and hospitality of a lady called poppy
3 April 2025
Unprompted review
Reply from F7casino
Hello, Chris!
Thank you for your fantastic review! It’s an absolute pleasure to know you had a great time with us. Your satisfaction is our highest priority, and we’re honoured by your support. We look forward to serving you again soon!
Best regards,
F7Casino Team
Fun games and good service
Fun games and good service, overall a pretty enjoyable experience.
2 April 2025
Unprompted review
Reply from F7casino
Dear Bon,
Thank you for your feedback! 😊 We’re thrilled to hear that you’re enjoying our games and the service we provide. It’s great to know that you’re having an overall positive experience with us.
Best regards,
F7Casino Team
Useful information the man was very…
Useful information the man was very helpful
1 April 2025
Unprompted review
Reply from F7casino
Hey Jane,
We’re so happy to hear you’ve had a great time with our customer service team! 😊 We strive to create a fun and enjoyable experience for all of our players, and your feedback motivates us to keep improving.
Best regards,
F7Casino Team
Firstly I like to start off my saying…
Firstly I like to start off my saying this site has many of different games from many of different game providers what are all enjoyable , when signing up to this site I was a little hesitant as this site is based in Puerto Rico an thought that if anything was to go wrong on the depositing side of things or withdrawing side of things there wouldn’t be anything could do realistically, Iv been playing on this site for around 5 / 6 months and never had any issue , the only downside to this site is that you have to wait 24 hours for your winnings to be processed, also if you win on a Friday you won’t get your winnings until the Monday , I woke up this morning (Monday) with a notification from my bank saying Iv had £400 paid into from F7 casino what I won Friday . Don’t listen to the negative reviews on here , this site is legit 100% . I wouldn’t play it otherwise.
31 March 2025
Unprompted review
Reply from F7casino
Hi Chrisr,
Thank you for sharing your experience with us! We’re thrilled to hear you’ve enjoyed our wide range of games and that your experience has been smooth overall. We understand your concerns about the processing time, but we're happy to hear your withdrawal was successfully processed!
Your trust means a lot to us, and we’re committed to providing a reliable, enjoyable experience every time.
Best regards,
F7Casino Team
Hi I was not happy about winning 50…
Hi I was not happy about winning 50 spins on the Friday wheel this morning as you have to deposit to get them,so they not free really but the agent came to the rescue and gave me 20 free spins as a goodwill gesture
28 March 2025
Unprompted review
Reply from F7casino
Hello, Gloria!
We're sorry to hear that your experience on our website didn’t meet your expectations. We are committed to providing the best service possible and would appreciate the opportunity to review your case and find a solution. Please reach out to us at support@f7casino.com with "Trustpilot" in the subject line, and our team will be happy to assist you.
Best regards,
F7Casino Team
My experience has been good
My experience has been good, I enjoy the different varieties of games. When I withdraw money it takes no time until it’s in my account. I would recommend this website to anyone.
28 March 2025
Unprompted review
Reply from F7casino
Dear Celine,
Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying the variety of games and that your withdrawal process has been smooth and fast. Your recommendation means a lot to us!
Best Regards,
F7casino Team
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