Very enjoyable site got loads of games from all ranges I had loads of fun also had big wins very helpful and quick responses from chats would definitely give f7casino a chance for good bonuses and nic... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was really put off at first when I saw these reviews. But I've been playing for about but I've been playing six seven months now withdrew the other day and I had no problem payment was in my bank th... See more
Company replied
Bonuses were really good, seems a good site just went to withdraw funds asked for standard id verification which was accepted and quick, just waiting on withdrawal now, don’t like that you can cance... See more
Company replied
4.0
Great
787 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Great site customer service great…
Great site customer service great always pay out good bonus offers use it alot
3 May 2026
Unprompted review
Best app I have used for casino
Best app I have used for casino. Very modern and all the games you want unless most that I have used. 24/7 support and good service. Great bonus and loyalty program.
24 April 2026
Unprompted review
Reply from F7casino
Hello Tony!
Thank you so much for your amazing feedback! We’re really happy to hear that you consider our app one of the best casino platforms you’ve used and that you enjoy the modern design and wide selection of games. It’s also great to know that our 24/7 support, service quality, bonuses, and loyalty program have all met your expectations.
Your kind words mean a lot to our team and motivate us to keep improving and delivering the best possible experience for our players.
Best regards,
F7Casino Team
great casino website
great casino website, easy fast withdrawals. games are big in variety and enjoyable to play.
14 April 2026
Unprompted review
Reply from F7casino
Hello, Michael!
It is fantastic to hear that you are enjoying the platform! We take great pride in offering a wide variety of games to ensure there is something for everyone, and it is rewarding to know that you find them so enjoyable to play.
Efficiency is a top priority for us, so we are especially glad to hear that you’ve had a smooth and fast experience with your withdrawals. We believe that getting your winnings quickly is a key part of a great gaming experience.
Thank you for your positive feedback and for being a part of F7Casino! We look forward to seeing you back for more fun and more wins.
Best regards,
F7Casino Team
Reply from F7casino
Hello, Andrius!
It is wonderful to hear that your first experience with us has been so positive! There is nothing quite like that first visit, and we are thrilled that we were able to make it a "thumbs up" moment for you.
We are dedicated to making sure every session that follows is just as smooth and enjoyable. Thank you for choosing F7Casino to start your journey—we look forward to seeing you back for many more great times ahead!
Best regards,
F7Casino Team
I still have £230 pending from…
I still have £230 pending from yesterday sent screenshots emailed all of a sudden email not going through!went to help centre and they can’t see pictures of screenshots because it looks like they are not going through. My bank have said they take your money but till now done really well with them . I’m not loosing that money so fraud department are dealing with F7 casino now 😡😡😡😡😡😡😡
18 March 2026
Unprompted review
Reply from F7casino
Hello!
We're sorry to hear that your experience on our website didn’t meet your expectations.
We understand that waiting for a deposit can be frustrating. Please keep in mind that bank transfers may take up to five business days to process. For faster transactions, we recommend using debit cards or e-wallets.
We are committed to providing the best service possible and would appreciate the opportunity to review your case and find a solution. Please reach out to us at support@f7casino.com with "Trustpilot" in the subject line, and our team will be happy to assist you.
Best regards,
F7Casino Team
The customer service on this site was…
The customer service on this site was absolutely be excellent hopefully if you've come across somebody called bill bill is a customer service operator and he's one of the best customer services operators out there if it wasn't for him I was about to leave this site but he was absolute consummate professional this site needs to give this man a raise
10 March 2026
Unprompted review
Reply from F7casino
Hello, Francesca!
We are absolutely delighted to receive such glowing feedback about your interaction with our team! It is wonderful to know that the professional assistance you received made such a significant difference in your journey with us. We take great pride in our support staff, and knowing that one of our operators provided a level of service that truly stood out is the best motivation we could ask for.
Rest assured, we will ensure that this recognition is shared internally. Our goal is to provide a premier environment for all our players, and we are so glad you decided to stay with our community.
Thank you for your support, and we look forward to seeing you back for more great sessions!
Best regards,
F7Casino Team
The great variety of games,incredible…
The great variety of games,incredible wins and great pleasures for me
1 March 2026
Unprompted review
Reply from F7casino
Hello there, Maya!
We are so glad to hear that you are having such a fantastic time with us. It is wonderful to know that our extensive selection of titles and those exciting wins have brought you so much enjoyment!
Providing a diverse and rewarding environment for our players is exactly what we aim for, and your positive feedback is truly the best reward for our team. Thank you for being a part of the community, and we look forward to seeing you back for more great moments soon.
Best regards,
F7Casino Team
English player here I've played many…
English player here I've played many non gamestop sites and they do not payout absolute nightmare but f7 casino are amazing cashed out 400 a week ago went in the bank 48hrs later made another withdrawl and went in within 24hrs proof of I'd and payment is a must but this site is legit and the customer support team are brilliant!
13 February 2026
Unprompted review
Reply from F7casino
Hello, James!
Thanks a lot for the great feedback! We’re really glad you’re finding our site reliable.
We’re happy to hear you got your payouts so quickly, getting your 400 in just 48 hours and then the next one within 24 hours is exactly how we want things to work! We know the ID and payment checks take a little effort, but like you mentioned, it’s a big part of keeping everything safe for all our players. It’s also wonderful to hear that our support team has been brilliant for you.
Thanks for the high recommendation, and we look forward to seeing you back for more successful sessions soon!
Best regards,
F7Casino Team
Best casino site,would highly recommend…
Best casino site,would highly recommend
10/10
7 February 2026
Unprompted review
Reply from F7casino
Hello, Ledio!
Thanks a lot for the great review! We’re really happy to hear you think we’re the best site around, and we truly appreciate you choosing to play with us.
Our team works hard to make sure everything is top-quality, and hearing that you’re enjoying yourself is the best motivation for us. We want to make sure you always have a fun and fair place to spend your time. Knowing that you’d recommend us to others is the best compliment we could ask for.
Thanks for your support, and we look forward to seeing you back for more successful sessions very soon!
Best regards,
F7Casino Team
Real wins…
Played a few different platforms and F7 is bar for the best ive played good customer services best RTP.
3 February 2026
Unprompted review
Reply from F7casino
Hello, Johnny!
Thank you so much for the fantastic feedback! We are absolutely thrilled to hear that, after trying several different platforms, you consider ours to be the best.
Providing top-tier customer service and a rewarding environment with a high-quality selection of titles is our primary goal. Knowing that our commitment to professional assistance and an engaging atmosphere has made such a positive impression is a wonderful motivation for our entire team. We are dedicated to maintaining these high standards to ensure that every future visit you make remains just as smooth and successful.
We truly appreciate your support and look forward to welcoming you back for another great session very soon!
Best regards,
F7Casino Team
LoveI love this site plenty of winnings to…
I love this site plenty of winnings to be had
26 January 2026
Unprompted review
Reply from F7casino
Hello, Kathrine!
Thank you so much for the fantastic feedback! We are absolutely delighted to hear that you are enjoying your time on our platform and that you have found our environment to be so rewarding.
Hearing about our guests’ successful outcomes is a wonderful motivation for our entire team. We take great pride in maintaining a high-quality destination where entertainment and the thrill of winning go hand in hand. Our goal is to ensure that every visit you make remains as engaging, smooth, and professional as possible.
We truly appreciate your support and look forward to welcoming you back for many more successful sessions very soon!
Best regards,
F7Casino Team
Great very friendly 🩷
25 January 2026
Unprompted review
Reply from F7casino
Hello, Joanne!
Thank you so much for the wonderful feedback and the heart! We are absolutely delighted to hear that you find our platform to be great and that our team has made such a friendly impression on you.
Providing a high-quality environment where our guests feel welcome, valued, and well-supported is our top priority. Knowing that our commitment to professional service has resonated with you is a fantastic motivation for everyone here. We are dedicated to maintaining these standards to ensure that every visit you make remains just as smooth and pleasant.
We truly appreciate your support and look forward to welcoming you back for another great session very soon!
Best regards,
F7Casino Team
Reply from F7casino
Hello, Dean!
Thank you so much for sharing your positive feedback! We are absolutely thrilled to hear that you find our platform to be a great destination for bonuses.
Providing a high-quality environment with a wide variety of rewarding incentives is a top priority for our team. Knowing that our commitment to offering frequent and generous perks has made such a positive impression is a wonderful motivation for everyone here. We are dedicated to maintaining these standards to ensure that every future visit you make remains just as smooth and rewarding.
We truly appreciate your support and look forward to welcoming you back for another great session very soon!
Best regards,
F7Casino Team
Great service issue resolved promptly 👍
18 January 2026
Unprompted review
Reply from F7casino
Hello, JR!
Thank you so much for the positive feedback! We are very pleased to hear that your issue was resolved so promptly and that you are satisfied with the service you received.
Providing efficient and helpful assistance is a top priority for our team. We understand that quick resolutions allow our guests to focus on their entertainment without any unnecessary delays. Knowing that our support staff met your expectations is a wonderful motivation for everyone here. We are committed to maintaining these high standards to ensure that every visit you make remains smooth and professional.
We truly appreciate your support and look forward to welcoming you back for another great session very soon!
Best regards,
F7Casino Team
Ive spent over a month waiting to be compensated
Ive spent over a month waiting and still no one responding to me about my £80 i deposit and was shown 0 raffle tickets even when it was drawn i was told i would get compensated but always seem to be on livechat to same person saying same excuses i have a screenshot but basicaly saying they are working on it and ive had to come on chat everyday and they still say same rubbish
10 December 2025
Unprompted review
Reply from F7casino
Hello, Adam!
We're sorry to hear that your experience on our website didn’t meet your expectations.
We are committed to providing the best service possible and would appreciate the opportunity to review your case and find a solution. Please reach out to us at support@f7casino.com with "Trustpilot" in the subject line, and our team will be happy to assist you.
Best regards,
F7Casino Team
I like to report this site as when i…
I like to report this site as when i started the site I put my id forward and this has happened before I won bounce money and they wipped it of my screen so I stopped playing on the site and that was the Start or this year so I stopped playing on site but then I come back on the site about a month ago and I put 500 on and I got my account up to like 12000 but I was trying to take out the money and they wouldn't let me take it out saying my id has expired but my id wasn't expired when I started the site as i was able to deposit money on the site and to deposit money on any site you have to upload your id first so because I couldn't take the money out because of the site I've ended up leaving the money on my account and they have suspended my account and wiped my money of account i have screenshots of my winnings and they still dont want to give me my money because they knew that I like to play games on there site I tried so many times to take the money out and they just wouldn't let me I have screen shoots of everything on that site because they have ripped me of before just like they have done again and the more I asked them can I talk to a human the ai bot wouldn't let me talk to a human at all so as I said I've carried on msg and they wipped that as well its like they didn't want me to win or take the money which isn't right at all so I'd like to see what I can do just so this doesn't happen to anyone else it's not nice losing all that money and not even been able to take the money out but they would let me deposit my money so how can a site let you deposit if my id has expired but soon as I want to take the money they won't let me because my id has expired its a joke I've lost a lot of money just before Christmas as well id like for someone to help me try and get my money back if possible as I said this has happened before on this site
4 December 2025
Unprompted review
Reply from F7casino
Hello, Joel!
We are sorry to hear about your frustration regarding your account and the withdrawal process. We understand that these situations can be stressful, especially during the holiday season.
As stated in our Terms and Conditions, a valid documentation is necessary for verification. This is a standard rule that we must follow for the safety of all our players and to stay in line with our legal requirements. By registering on our website, you confirm that you have read and accepted our terms and conditions.
While we regret that the verification process has caused you frustration, please understand that we operate in accordance with our established rules and regulations, which we strive to uphold consistently. These rules are in place to ensure a fair and secure environment for everyone. We recommend checking that all uploaded documents are current and meet the requirements stated in our rules.
We hope this helps clarify our position.
Best wishes,
F7Casino Team
I have been waiting for my withdrawal…
I have been waiting for my withdrawal to be processed far beyond the timeframe stated in their own policy. My account is fully verified, yet the casino continues to delay my payment with unclear and inconsistent requests.
Support keeps telling me my case is ‘forwarded to another department’, but I have not received any official request in my account or by email. There is no option to upload additional documents, so the delays make no sense.
Withdrawals are advertised as processed within 24 business hours, but this has not been respected in my case. The communication is slow, repetitive, and nothing gets resolved.
At this point, I simply want my withdrawal processed as promised. Players deserve transparency and timely payouts, especially when all verification requirements have been completed. Very disappointing experience
5 December 2025
Unprompted review
Reply from F7casino
Hello!
We're sorry to hear that your experience on our website didn’t meet your expectations.
We understand that the verification process may not be the most convenient and can take some time, but it is a necessary step on our platform. As outlined in our Terms and Conditions (Clause 7.4), we have the right to request identification documents and verify deposit and withdrawal methods.
Please rest assured that all data is handled with the highest level of security and confidentiality.
In line with our policies, withdrawals can only be processed after successful verification. By registering on our website, you acknowledge that you have read and accepted our Terms and Conditions.
We regret any inconvenience the verification process may cause, but please understand that we strictly adhere to our established rules and policies to ensure a secure and fair gaming environment for all users.
Please note that your withdrawal have been processed within 24 hours upon successful verification.
If you have any further questions or need assistance, please reach out to us at support@f7casino.com with "Trustpilot" in the subject line, and our team will be happy to assist you.
Best regards,
F7Casino Team
Always good games to play and customer…
Always good games to play and customer service is great
2 December 2025
Unprompted review
Reply from F7casino
Greetings, Danny!
Thank you for your fantastic review! It’s an absolute pleasure to know you had such a great time with us.
We are thrilled to hear that you consistently find quality games to play and that our customer service is excellent. Your satisfaction is our highest priority, and we’re honored by your support.
We look forward to serving you again soon!
Best wishes,
F7Casino Team
Hhhhmmmm
Update: Thanks for ur reply & i never expect to Win at all.
I still stand by my original opinion when u Win the Bonus Free Spins in any Game ur Winings if u get any at all will not match the amount u were betting at or how much u would pay to get the Bonus; i.e: Spining at €1 & u Win the Bonus Free Spins which would cost £100 if u bought them & you only Win £5 or less. It's almost predictable that u won't Win.
Hhhhmmmm, it's ok... u will Win ish when u first play but this won't repeat.
The Free Spin Wins dont really bare any relation to the Bet amount u are playing at the time.
My Free Spin Wins when playing at £1 or above have been less than £10 sometimes less than £5 & if you bought the Free Spin Bonus it would have cost £100 or more. I am most definitely NOT inspired to ever, ever buy the Free Spins Bonus due to this.
Also the Bonus rounds get rarer & rarer almost to the point of utter boredom.
27 November 2025
Unprompted review
Reply from F7casino
Hello, Joanna!
We are sorry that our site did not meet your expectations.
Please be assured that the games on our platform are absolutely fair since we cooperate with the best providers in this field.
Winning combinations are generated entirely at random, and outcomes are not predetermined. As a result, it may take some time before you land a win.
Additionally, we would like to remind you that winnings are not guaranteed. We strongly encourage you to play responsibly and within your means.
We’re committed to providing the best possible service and would love the chance to review your case. Please contact us at support@f7casino.com with "Trustpilot" in the subject line, and our team will be happy to assist you.
Best regards,
F7Casino Team
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