Overall very good. The interface was simple and the communication about postage was very good. BUT once I got to the checkout there was hidden fees of shipping and duties that were far more than expec... See more
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Formula One (more commonly known as Formula 1 or F1) is the highest class of international racing for open-wheel single-seater formula racing cars sanctioned by the Fédération Internationale de l'Automobile (FIA). The FIA Formula One World Championship has been one of the premier forms of racing around the world since its inaugural season in 1950. The word formula in the name refers to the set of rules to which all participants' cars must conform. A Formula One season consists of a series of races, known as Grands Prix. Grands Prix take place in multiple countries and continents around the world on either purpose-built circuits or closed public roads.
Contact info
Touchet Hall Road Unit 61, M24 2FL, Middleton, United Kingdom
- +44 (0) 333.014.4538
- customerservices@f1store.formula1.com
- f1store.formula1.com
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Product arrived as expected!
The wait for my items was not too bad…
The wait for my items was not too bad and the website was easy to navigate. what I would like to ask is that more women’s hats are available? I ordered a hat that was pink and silly me. I thought for sure it would be a women’s hat and it was not. I need a pink women’s hat Ferrari style. Go Ferrari we will see you in Monza September 4/5/6 of 2026, all the way from San Francisco!
Size suitable for a person.
It would be good if the sizing were more appropriate and easier to understand so that a person knows which size they need—for example, by including the corresponding height in the size details.
Exactly as described and fast delivery
Hamilton GP Silverstone 2026 Replica Trucker Cap
This was a birthday present for my Dad and he was really happy with his present! The hat was well-made, excellent quality and having a replica of Lewis Hamilton's autograph is a great addition!
May use AI-assist with repliesRead more
My son bought a shirt that was far too…
My son bought a shirt that was far too big for him, so he sent it back. Receipt of the shirt was confirmed, but he never got his money back! My daughter received a shirt that was damaged. I received no reply to my message regarding the defect! Nothing but wasted money.

Reply from Formula 1
Received with thanks they look good but…
Received with thanks they look good but as these are for grandsons Christmas present I haven't opened them I will have a look
Half of My Order Was Missing
I ordered four items from the official F1 Store, but only two arrived. Receiving just half of my order after paying for all four items is completely unacceptable.
This shows a serious failure in order preparation and quality control. Customers should not have to waste their time chasing a company for products they have already paid for. An official Formula 1 store should provide a far more reliable and professional service.
Based on this experience, I cannot recommend ordering from the F1 Store.

Reply from Formula 1
Great value and efficient delivery
Great value and efficient delivery, the only thing I ordered two off the same size and one was a lot smaller than the other.
My son is a F1 fan
My son is a F1 fan. I have got this for his birthday. He will be delighted.
Absolutely love …
Absolutely love the Formula 1 cap and beanie! 🏁 The quality is great, they look even better in person, and both are really comfortable to wear. Stylish, sporty, and perfect for any F1 fan. Definitely a great purchase!
Your policies inhibited correcting your own mistake.
I made a purchase of 2 items. Only 1 item was sent. I contacted a representative who told me the item could be resent but they needed 3 business days to do an investigation and then deem the item “lost”. I waited the days and then reached out about the reshipment. This representative tells me that the item is now out of stock with no re-stock date. She was unable to refund the $20+ of fees that I had to pay. She was unable to send me a different item in its place. So if I place another order, I will have to pay those fees again and I have lost out on the sale price that I originally ordered under. I am extremely unsatisfied. It is not the 2 representatives’ faults. They were kind and seemed to care. However, your policies stopped them from being able to truly make this right for a mistake that was not mine. This item was a birthday gift for someone else and now I do not have it. I will find other ways to cheer on our favorite drivers and teams. You have lost my trust and my business.

Reply from Formula 1

Reply from Formula 1
I paid to have next day delivery and it…
I paid to have next day delivery and it was delivered at 4pm the day after it should have been delivered

Reply from Formula 1
I have not received my order placed…
I have not received my order placed last Aug. 9th despite being marked as delivered last Aug. 20th.

Reply from Formula 1
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