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Ezilend Reviews 2,330

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the personalized and efficient approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the process is often stress-free and easy to understand. Many consumers express gratitude for the clear explanations and constant updates received throughout their journey.

What people talk about most

Staff

Consumers find staff to be positive. Many reviewers praise the staff for being helpful, professional, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication and... See more

User experience

People report positive experiences with user experience. Customers consistently describe the process as easy,... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight the promptness of communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Billy S. was an outstanding loan broker from start to finish. He was professional, knowledgeable, and genuinely had my best interests in mind the whole time. He explained everything clearly, kept me... See more

Rated 5 out of 5 stars

Cindy was amazing, she was kind compassionate and helped us secure a car loan. Cindy explained everything thoroughly and made sure I understood exactly what was happening every step of the way. We are... See more

Rated 5 out of 5 stars

Excellent Service and Smooth Process! I had an amazing experience with Machiel Malan @ Ezilend They made getting my car loan approved so quick and stress-free. From start to finish, they were pro... See more

Rated 5 out of 5 stars

Excellent service from start to finish! Machiel made the process of applying for a car loan an absolute breeze. Explained every step in detail and gave constant updates on where the process was at. Ev... See more


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Finance Broker
  4. Financial Consultant
  5. Loan Agency

Written by the company

Ezilend is an Australian finance broker helping customers make loans simple, fast and stress free. Whether you are looking for personal finance, business finance, car finance, bike finance, caravan finance, boat finance, truck finance, equipment finance or debt consolidation, Ezilend connects you with real loan consultants who focus on finding a loan that suits your needs, budget and circumstances. Backed by over 30 years of finance experience and a large network of lenders, Ezilend aims to make the finance process easier, more personal and less confusing. Our team provides support from application through to pre-approval and settlement, with simple quoting, remote electronic signing and a focus on clear communication. Ezilend works with customers across Australia through local finance consultants and branch locations, giving borrowers access to personalised service no matter where they are. Whether you are buying your first car, upgrading a vehicle, purchasing a boat or caravan, funding equipment for your business, or looking to consolidate debt, Ezilend is here to help make finance feel easier. Apply online or speak with your local Ezilend consultant to get started.

EziLend - that's easy!

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers the way we would want to be treated, with respect, support, and kindness.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

This guy was absolutely awesome

This guy was absolutely awesome. Help me out straight away. Had a loan within one hour very friendly and very relatable. Will definitely be using him again. Great job keep it up and thanks for letting me enjoy the loan for the KTM Duke 1300 cheers

8 November 2025
Rated 5 out of 5 stars

Machiel went above and beyond to give…

Machiel went above and beyond to give me an absolute seedless experience. We achieved the finance that I applied for and the perfect car for me! Could not recommend enough. This guy is the real deal he will work tirelessly for you! Cheers Mick!

31 October 2025
Unprompted review
Rated 5 out of 5 stars

The amazing Cindy

The level of service that I received from Cindy was amazing I can’t thank her enough,
Great rate
Amazingly efficient
Wonderful and caring and going above and beyond to get me the best loan to suit my situation and my needs
Highly recommend Cindy for anyone’s loan needs

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing!

Service was amazing I was kept completely up to date with everything going on it was such a speedy and easy process 100% recommend for anyone!!

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Michael helped us again

Michael helped us again with another car and had an approval quickly as well we definitely highly recommend Michael so glad we went through ezilend again and spoke to Michael helped definitely knows what he's doing thats 3 times he's helped us

10 October 2025
Rated 5 out of 5 stars

Machiel Malan exceptional service

Machiel Malan went out of his way to assist us in obtaining both a vehicle loan and also insurance.

He even got us a quote and a reduction on our current vehicle insurance.

Thanks for making the experience as easy and effortless as possible.

27 October 2025
Unprompted review
Rated 4 out of 5 stars

A huge shoutout to Gayle

A huge shoutout to Gayle, who never gave up on finding me a lender. I know everyone has different financial circumstances, but she was patient and understanding. At times, I just wanted to give up, because it seems it was all becoming too difficult. But, Gayle, was determined to find a solution, so I stuck out till the end. As a result I got finance for a car loan, and we have finally purchased a car. Yes, the loan amount is a little high, but as I said, every person has a different financial journey. My advice is just make sure you have enough savings, your documents are in order and be patient, something that I was beginning to give up on. Thank you, Gayle for all your help.

24 October 2025
Rated 5 out of 5 stars

Amazing Service and Great Staff!

I went through 6 different brokers and couldn’t get approved. I went through with Cindy and she made the process so simple, explained everything and was always there to help with any questions. I went from getting no to approval in 3 days. Couldn’t be happier with her service and communication. Defiantly will be coming back and will refer anyone without a second thought. Thank you Cindy!

23 October 2025
Unprompted review

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