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Ezilend Reviews 2,333

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the personalized and efficient approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the process is often stress-free and easy to understand. Many consumers express gratitude for the clear explanations and constant updates received throughout their journey.

What people talk about most

Staff

Consumers find staff to be positive. Many reviewers praise the staff for being helpful, professional, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication and... See more

User experience

People report positive experiences with user experience. Customers consistently describe the process as easy,... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight the promptness of communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Billy S. was an outstanding loan broker from start to finish. He was professional, knowledgeable, and genuinely had my best interests in mind the whole time. He explained everything clearly, kept me... See more

Rated 5 out of 5 stars

Cindy was amazing, she was kind compassionate and helped us secure a car loan. Cindy explained everything thoroughly and made sure I understood exactly what was happening every step of the way. We are... See more

Rated 5 out of 5 stars

Excellent Service and Smooth Process! I had an amazing experience with Machiel Malan @ Ezilend They made getting my car loan approved so quick and stress-free. From start to finish, they were pro... See more

Rated 5 out of 5 stars

Excellent service from start to finish! Machiel made the process of applying for a car loan an absolute breeze. Explained every step in detail and gave constant updates on where the process was at. Ev... See more


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Finance Broker
  4. Financial Consultant
  5. Loan Agency

Written by the company

Ezilend is an Australian finance broker helping customers make loans simple, fast and stress free. Whether you are looking for personal finance, business finance, car finance, bike finance, caravan finance, boat finance, truck finance, equipment finance or debt consolidation, Ezilend connects you with real loan consultants who focus on finding a loan that suits your needs, budget and circumstances. Backed by over 30 years of finance experience and a large network of lenders, Ezilend aims to make the finance process easier, more personal and less confusing. Our team provides support from application through to pre-approval and settlement, with simple quoting, remote electronic signing and a focus on clear communication. Ezilend works with customers across Australia through local finance consultants and branch locations, giving borrowers access to personalised service no matter where they are. Whether you are buying your first car, upgrading a vehicle, purchasing a boat or caravan, funding equipment for your business, or looking to consolidate debt, Ezilend is here to help make finance feel easier. Apply online or speak with your local Ezilend consultant to get started.

EziLend - that's easy!

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers the way we would want to be treated, with respect, support, and kindness.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Cindy from Ezilend is the best

I had the pleasure of meeting Cindy from Ezilend at Minchinbury. She is a friendly and professional asset to Ezilend who went beyond her duties to help me get into a car. Thank you again Cindy.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Car Finance

So easy to deal with and does everything for you, have used Katica on several occasions now? And will use her again in the future.

9 February 2026
Rated 5 out of 5 stars

Billy Street Outstanding broker


Billy S. was an outstanding loan broker from start to finish. He was professional, knowledgeable, and genuinely had my best interests in mind the whole time. He explained everything clearly, kept me informed at every step, and made what could have been a stressful process feel smooth and straightforward. Billy went above and beyond to find the right solution for my needs, and his responsiveness and attention to detail really stood out. I wouldn’t hesitate to recommend Billy to anyone looking for a reliable, trustworthy loan broker.

8 February 2026
Rated 5 out of 5 stars

For someone trying to get finance for a car

For someone trying to get finance for the first time, I couldn’t recommend anyone else.

They make what seems like a big thing, a breeze, answering any questions and guiding you along the whole process till the end. Amazing!!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

The Service was great

The Service was great. The person in charge of my application was very helpful and prompt with replies and answers to my questions. Best experience I’ve received by far!

1 February 2026
Rated 5 out of 5 stars

100% Reccomended

Adam made the process an absolute breeze and got me a very competitive deal. He adhered to my needs and went above and beyond

1 February 2026
Rated 5 out of 5 stars

Excellent service from Ezilend Cairns

Excellent service from start to finish! Machiel made the process of applying for a car loan an absolute breeze. Explained every step in detail and gave constant updates on where the process was at. Even managed to sort out insurance on our new vehicle at a great premium! Highly recommend Machiel and the team at Ezilend!

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Machiel Malan is an absolute legend!

Machiel Malan is an absolute legend!
From start to finish, everything was explained thoroughly in detail.
He is quick, efficient and very easy deal with. He beat multiple other brokers without breaking a sweat.
I'll be back again in the future for sure, cheers 🍻

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Great to deal with

Great to deal with, very knowledgable and keen to help people. I would definitely recommend ezilend to my friends and family.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Prompt and Professional

My experience with Ezilend was so prompt and professional. I cannot speak more highly of my dealing with Alex who was fantastic, he listened to my needs and came up with options that gave me the much needed solution I was looking for. I will be using this service again within the next 3-4 months, and I will be referring friends and colleagues to Ezilend.

16 January 2026
Rated 5 out of 5 stars

I had a great experience with Machiel…

I had a great experience with Machiel at Ezilend he got an approval for me and I finally have a car, that I’ve been needing for a long time now! I wouldn’t have got it without his help so grateful and appreciate his service!

14 January 2026
Unprompted review

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