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Ezilend Reviews 2,333

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the personalized and efficient approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the process is often stress-free and easy to understand. Many consumers express gratitude for the clear explanations and constant updates received throughout their journey.

What people talk about most

Staff

Consumers find staff to be positive. Many reviewers praise the staff for being helpful, professional, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication and... See more

User experience

People report positive experiences with user experience. Customers consistently describe the process as easy,... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight the promptness of communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Billy S. was an outstanding loan broker from start to finish. He was professional, knowledgeable, and genuinely had my best interests in mind the whole time. He explained everything clearly, kept me... See more

Rated 5 out of 5 stars

Cindy was amazing, she was kind compassionate and helped us secure a car loan. Cindy explained everything thoroughly and made sure I understood exactly what was happening every step of the way. We are... See more

Rated 5 out of 5 stars

Excellent Service and Smooth Process! I had an amazing experience with Machiel Malan @ Ezilend They made getting my car loan approved so quick and stress-free. From start to finish, they were pro... See more

Rated 5 out of 5 stars

Excellent service from start to finish! Machiel made the process of applying for a car loan an absolute breeze. Explained every step in detail and gave constant updates on where the process was at. Ev... See more


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Finance Broker
  4. Financial Consultant
  5. Loan Agency

Written by the company

Ezilend is an Australian finance broker helping customers make loans simple, fast and stress free. Whether you are looking for personal finance, business finance, car finance, bike finance, caravan finance, boat finance, truck finance, equipment finance or debt consolidation, Ezilend connects you with real loan consultants who focus on finding a loan that suits your needs, budget and circumstances. Backed by over 30 years of finance experience and a large network of lenders, Ezilend aims to make the finance process easier, more personal and less confusing. Our team provides support from application through to pre-approval and settlement, with simple quoting, remote electronic signing and a focus on clear communication. Ezilend works with customers across Australia through local finance consultants and branch locations, giving borrowers access to personalised service no matter where they are. Whether you are buying your first car, upgrading a vehicle, purchasing a boat or caravan, funding equipment for your business, or looking to consolidate debt, Ezilend is here to help make finance feel easier. Apply online or speak with your local Ezilend consultant to get started.

EziLend - that's easy!

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers the way we would want to be treated, with respect, support, and kindness.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Highly Recommend

I had an amazing experience working with Machiel from Ezilend to secure my car loan. My situation wasn’t the most straightforward, but he worked incredibly hard to find a solution and made it happen.

Communication was excellent the whole way through, and I always felt informed and supported. He truly went above and beyond and made the process feel easy. Machiel is extremely knowledgeable and willing to help in any way he can. Highly recommend!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Getting a loan made exi

The efficiency was truly first class , Brooke , Steve and Dave were all very helpful in there own ways , Great advice from Dave , Brooke was great with communication and Steve as well , Would highly recommend Exilend.

20 February 2026
Rated 5 out of 5 stars

Outstanding Customer Service

I was really satisfied with the way the Loan officer assisted me through to the very end to finally getting me the keys to my brand-new dream car.

The Loans officer's approach in sorting out me in terms of the distance we were apart (Perth vs Cairns) was huge. The Staffer took total control by organizing my loan, negotiating with car dealer shop for the best prize that suits my budget.

The Loan's officer made my job easier by organizing me a third-party comprehensive motor vehicle insurance policy done. I would recommend anyone who are seeking extra cash to improve their lifestyle to none other than Ezilend, Loans Made Easy!





13 February 2026
Rated 5 out of 5 stars

Cindy from Ezilend

Cindy from Ezilend was very good helping us with our finance application.
She spoke in a friendly and professional way and was happy to answer any questions we had.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Alex went above and beyond getting everything I asked for plus extras.
Very easy to talk to and very professional

6 February 2026

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