Eyekeeper Reviews 

Ordered two pairs of glasses for my hubby. The first broke within a week after giving them to him for Christmas. The company offered a full refund. I ended up with just a refund for the one pair of glasses. I tried to have them reverse that and just send replacement because they obviously miswrote their message to me. Run don't walk to another company. It was also hard to make a review so that tells me they only want Happy Customer.

I placed two orders, about a month apart. One order was for a set of 5, multi colored readers and one for a necklace/folding reader. First order took months to receive and was wrong…I got a set of 5 black and brown readers. The necklace I ordered was out of stock…after speaking w CS numerous times, my fifth alternate option was sent and it was pure junk; nothing like the item I originally ordered. After reaching out to CS again, they agreed to partially refund my money. Still waiting on a solution to the issue with the first order. SMH. I wanted driving glasses too but I won’t be buying from here. Great selection and prices, but their follow through on delivery and customer service is piss poor.

Always a great company to deal with. Fast service and the glass are such a great price given I need a pair in every room of the house + the car + work. If anything goes wrong, they are always available to fix it. Thanks Eyekeeper.

Great customer service my first pair broke but they are sending a replacement. Great color and shape much better looking than most readers

I liked my glasses . Very good customer care .

Well what can I say ,I will start with thank you very much .
I ordered 4 sets off glasses and unfortunately a pair fell off my head and snapped ,I put it in my review which was 4 stars only because of the unfortunate miss app ,they got in touch with me and with no hesitation ask me if I wanted a refund ,which I replied ..No just another pair a
glasses will do thanks …as all customers will say the aftercare is more important when things go wrong with products we buy
Thanks eyekeeper you are 1st class

Still awaiting mine. No acknowledgment no updates

Do NOT trust them. No deliveries, no refunds — total scam. Stay far away.

I was immediately contacted by Customer Services after leaving a negative review. New glasses are being shipped. BRAVO to Eyekeeper for running an ethical business!

Eye glasses never delivered. Customer care phone mailbox is full and won't take messages, emails are not returned. Lesson learned, I'm glad it was only $25 lost. Won't be buying from China anymore.

All sorted now got the parcel glasses are brilliant thanks

Customer service excellent, would definitely buy from this company again.
Have recommended to family.

Excellent trustworthy company pricing and products.
First class customer service. Highly recommended

We had an issue with glasses we had ordered. We should have contacted the company straight away but didn’t . However they responded to my review , their customer service was excellent and through email our issue was solved very politely, kindly and efficiently .

Great company, great colours and excellent customer service.

They decided that the reading glasses I wanted, and ordered, were out of stock. So I chose a bundle of five cheap reading glasses.
They are just what you would expect.

I purchased two pairs of glasses - picked Eyekeeper because they have a great choice of colours and styles and I like something colourful and a bit different. I bought a bright pink pair with round lenses and a hexagonal purple pair. They are easy to order, reasonably priced and look fabulous. I like a few pairs in different rooms and will definitely purchase again. Customer services personnel respond quickly if required.

I ordered a set of 3 clip-on sunglasses, specifying the shape and size of my glasses. When they arrived, I discovered that the overall width of the clip-ons were too wide to make contact with each side of my glasses. So, there is no way to make them work.
When I advised their support team of this issue asking for a refund, I was advised that I would have to pay shipping (with a tracking number) to begin the refund process.
While I have no problem waiting until they confirm receipt of the return, I do not feel I should pay for shipping when the problem is 100% due to an inferior product.
In addition, the clip-ons themselves are extremely lightweight and flimsy at best.
I am still in the process of trying to get them to accept responsibility and to agree to pay for shipping if they want these inferior clip-ons returned, as they are absolutely useless to me.

Easy to order, good prices and well made glasses.
Happy with all my pairs.