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Eye Drop Shop Reviews 

228
•
TrustScore 5 out of 5

4.8

Health and Beauty Shop
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Review summary

Created with AI, based on recent reviews

Considering 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast delivery times and the wide selection of specialized eye care products that are available at very competitive market prices. Many people also genuinely appreciate the smooth and easy ordering process, alongside consistently helpful and responsive customer support teams. Some reviewers were not happy with occasional fulfillment problems, noting that packages sometimes arrived severely damaged or contained completely incorrect items. A few consumers additionally mentioned that having to pay extra delivery charges made certain individual purchases noticeably more expensive than expected.

What people talk about most

Product

Consumers find product quality and variety to be exceptional, expressing immense satisfaction with the... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting exceptionally fast shipping... See more

Order

Reviewers mention positive feedback about order, frequently highlighting the fast delivery, accurate items,... See more

Service

Reviewers highlight positive aspects of service, consistently noting prompt delivery and exceptional... See more

Price

Users describe positive interactions with price, frequently highlighting that costs are much lower compared... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First bottle is like store. 1/2 price, 1/2 size, one-handed drops instead of two-handed pump. Order came fast in box. I misunderstood meaning of a set.

Rated 5 out of 5 stars

Great company! They have fast delivery, with an easy to use order - website. Best of all, there's a real person that answers the phone to answer any questions or if you need help. I wasn't sure about... See more

Rated 5 out of 5 stars

Eye Drop Shop has every eye product I can think of at a great price. The website is easy to navigate and order processing is extremely fast. With Canada Post delivering (at least where I live), I of... See more

Rated 5 out of 5 stars

Very good customer service. Fast shipping. I was excited to order a mascara for dry eyes even though it was very expensive. Unfortunately, the mascara flaked all under my eyes at the end of the day.... See more

Company details

  1. Health and Beauty Shop
  2. Beauty Supply Store
  3. Cosmetics Store
  4. Eye Care Center
  5. Online Pharmacy
  6. Vitamin and Supplements Store

Written by the company

Shop from 300+ doctor-approved, premium eye care, eye safe supplements & clean cosmetics. We carry the best premium quality eye care products in the industry, trusted by both top eye care professionals and dry eye sufferers across Canada. Plus we ship out your orders super fast -- within 24h. When you want quality and convenience, choose the Canadian eye care company your eyes can count on: Eye Drop Shop.

Contact info

4.8

Excellent

TrustScore 5 out of 5

228 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(228)

224 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Easier

First bottle is like store. 1/2 price, 1/2 size, one-handed drops instead of two-handed pump. Order came fast in box. I misunderstood meaning of a set.

9 September 2026
Rated 5 out of 5 stars

Thank you

You have the products that allow me to be able to try and take care of my debilitating dry eye condition. Hopefully you will get the Eyeeco quartz sleep mask back in stock. Many of us depend on these products to try and manage our day-to-day lives. Thank you.

8 September 2026
Rated 5 out of 5 stars

Great company to order from

Great company! They have fast delivery, with an easy to use order - website. Best of all, there's a real person that answers the phone to answer any questions or if you need help. I wasn't sure about ordering these items online, but am glad I found this company.

9 September 2026

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