Extreme Customs Reviews 3,241

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 205 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the quality of the wheels and tires, and appreciating that packages frequently include extras like TPMS and lug nuts. Many people also praise the fast delivery service, noting that items often arrive quickly and well-packaged. However, some people were dissatisfied with the order and service aspects, specifically mentioning issues with tracking information not being provided or updated promptly, leading to unexpected deliveries. A few customers also experienced delays in shipping or received incorrect lug nuts, and some reported issues with product fitment causing rubbing.

What people talk about most

Product

Customers generally had positive experiences with the product. Many reviewers were satisfied with the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising fast shipping times and timely... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers report positive outcomes, such as quick... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the excellent customer service, quick... See more

Quality

Customers consistently note ambiguous experiences with quality. While many reviewers praise the excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Super long wait for shipping but worth the wait. These folks have excellent customer service! Responds to texts almost immediately. Awesome prices too. Just wish they sold better quality locks. Had to... See more

Rated 4 out of 5 stars

I placed two separate orders. The first was for wheels, and the second one was Tires. Both came in accurately and correctly. Shipping was fast. The only negative is communication. There was no trackin... See more

Rated 4 out of 5 stars

Wheel/tire combo price was better than all other internet companies by $300-$400 and anytime I had a question I was able to txt or get a call from a representative right away. The only reason its not... See more

Rated 4 out of 5 stars

They came quickly I wasn’t happy how the carrier just left them in drive way no paperwork to sign but rims are in really good shape I didn’t get the lug nuts that I order but I’m still pleased



Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ordered 3 weeks before I needed the…

Ordered 3 weeks before I needed the wheels. Didn’t reply to my asking for update emails. I gave them the 7-10 business days. Was told they were gonna be to me with in a week of purchase. All to be told they only had one wheel. Then I had to spend more to get different ones. Least they cut 100 or so off the final cost

23 July 2025
Rated 5 out of 5 stars

Order the wheels on weekend and…

Order the wheels on weekend and received them within 7 days love the wheels and the look they give to my gladiator. Thanks
I will be posting some pictures soon to the page check it out

29 July 2025
Rated 5 out of 5 stars

Great value

Great value. Great product. Original tires were out of stock so was upgraded at no additional price. Received items within a week. Only thing I would recommend is to do better with tracking orders as I didn't receive right away. And received different shipments on different days. This is my second purchase. Will definitely use them again.

29 July 2025
Rated 1 out of 5 stars

Know the Return Policy Before Purchase

I ordered 4 wheels for my G37. Unfortunately, the front 2 wheels did not fit and had to return it. I waited patiently and did not receive the replacement. After a month and a half, I called the customer service and comes to find out the wheel did not ship as it was sitting in their warehouse, and no one notify me. At this point I no longer want the rims, however, before it was made to fit my car they refused to issue a return on all 4 wheels. Now I am stuck with a $2500 wheels. There's a first time for everything. I didn't get an offer for any kind of incentives or nothing which is disappointed. Lesson learned, do not purchase from Extreme Customs, especially when Facebook was the platform used for advertisement. Lastly, if you're a Veteran don't fall for the advertisement, 30 years of honorable service doesn't mean nothing to them.

1 August 2025
Unprompted review
Rated 4 out of 5 stars

They came quickly I wasn’t happy how…

They came quickly I wasn’t happy how the carrier just left them in drive way no paperwork to sign but rims are in really good shape I didn’t get the lug nuts that I order but I’m still pleased

17 July 2025
Rated 5 out of 5 stars

Great customer support

What made my experience great was after I placed my order on the receipt I noticed that the tire size was incorrect.

So I placed a call to Extreme Customs and they changed the tire size to the one I needed before they shipped. I have the tires I ordered and size is correct and I'm having them installed on Friday.

Thank you Extreme Customs.

24 July 2025
Rated 1 out of 5 stars

Ordered a set of wheels

Ordered a set of wheels. Wasn’t what I expected. Wouldn’t let me exchange them without paying a 30% restocking free and pay return shipping. Stay away from them. The wheels weren’t even shipped by them. They came from bb wheels online. Neither would make it right. Now I’m stuck with $850.00 worth of wheels that were misrepresented.

17 July 2025
Rated 1 out of 5 stars

Customer service is horrible

Got the wrong tires only received 2 wheel 2 are not found still with fed ex now I have to wait for my correct tires and for my 2 wheels and my truck in Jack's because I was told everything would arrive in a week it's been 2

23 July 2025
Rated 1 out of 5 stars

I have been trying to get ahold of…

I have been trying to get ahold of someone for over 3 weeks, phone email and text. About some parts that I wanted to order, some fender flares, and wheel and tire combo. No one ever answers the phone. Are you guys going out of business. Bought a lift kit from you and had to get the ubolts for the rear through rough country. I need some answers soon or will be going somewhere. And will also post about your poor service.
John
231 413 1721

22 July 2025
Rated 1 out of 5 stars

Bad Service

I ordered a new set of tires and wheels through Extreme Customs for my 2024 GMC sierra-2500hd. After the mounting and balancing was done by there team, they said everything was good to go and no issues. Well, I have very bad rubbing in 2 places inside my front wheel wells. This was an unforseen issue according to their team. They magically decided this week that they will not service any local customers and they will not fix the issue. "They are working with someone out of state now," is what I'm told.
So good for you guys on your customer satisfaction. Appreciate the help 👎

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Fuel Rims

First and foremost shipping was very fast. Any questions I had along the way were answered in a very timely matter. Even a little bit cheaper than some other places to buy wheels and tires

17 July 2025

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