Extreme Customs Reviews 3,241

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 205 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the quality of the wheels and tires, and appreciating that packages frequently include extras like TPMS and lug nuts. Many people also praise the fast delivery service, noting that items often arrive quickly and well-packaged. However, some people were dissatisfied with the order and service aspects, specifically mentioning issues with tracking information not being provided or updated promptly, leading to unexpected deliveries. A few customers also experienced delays in shipping or received incorrect lug nuts, and some reported issues with product fitment causing rubbing.

What people talk about most

Product

Customers generally had positive experiences with the product. Many reviewers were satisfied with the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising fast shipping times and timely... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers report positive outcomes, such as quick... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the excellent customer service, quick... See more

Quality

Customers consistently note ambiguous experiences with quality. While many reviewers praise the excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Super long wait for shipping but worth the wait. These folks have excellent customer service! Responds to texts almost immediately. Awesome prices too. Just wish they sold better quality locks. Had to... See more

Rated 4 out of 5 stars

I placed two separate orders. The first was for wheels, and the second one was Tires. Both came in accurately and correctly. Shipping was fast. The only negative is communication. There was no trackin... See more

Rated 4 out of 5 stars

Wheel/tire combo price was better than all other internet companies by $300-$400 and anytime I had a question I was able to txt or get a call from a representative right away. The only reason its not... See more

Rated 4 out of 5 stars

They came quickly I wasn’t happy how the carrier just left them in drive way no paperwork to sign but rims are in really good shape I didn’t get the lug nuts that I order but I’m still pleased



Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

This is my second purchase of rims for…

This is my second purchase of rims for two different vehicles and I will say extreme custom did a wonderful job communicating with me nothing bad to say rims and tires look beautiful bring the whole car out
I will be purchasing another set afterwards

7 May 2025
Rated 2 out of 5 stars

I’ll start with what went well

I’ll start with what went well. Packaging of the wheel/tire package was done well. Strapped to a pallet and FedEx was great. Put the whole pallet right in my garage. That’s about where the good stuff ended. A month from order to delivery with the only communication from EC was motivated by me to find out where my wheels were. Tried to cancel the order before the wheels were shipped and was told they were already shuttled and that was a lie. Mounted the wheels and took the car out for a spin, 40mph and under no worries. Get ont eh freeway, wheels not balanced. Now I have to spend more money getting the balancing right. I get 24” wheels are tough sometimes to get balanced but I find it hard to believe that they didn’t k so these were off balance. I’ll go back to old supplier next time.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Great alternative mount

Finding the part on the site- easy
Purchase/check out- easy
Shipping- within the inital estimated time frame.
Instructions- none... but visually sensible for location and mounting.
Install Parts- yes! Got everything i needed short of a new drill.

28 April 2025
Rated 2 out of 5 stars

Had to settle for a different set of…

Had to settle for a different set of wheels from what I originally had ordered. Was none too happy about that but, oh well. I wish people were more competent these days...bought, paid for and assumed that they were going to be shipped out. Nope sold to me, had stock, yet mysteriously you all had none to ship. 🤯 I mean, WoW. Smh
Happy/not happy customer. ✌🏽

5 May 2025
Rated 1 out of 5 stars

LAC OF COMMUNICATION NAD VERY SLOW TO SHIP

LACK OF COMMUNICATION. I HAD TO CALL AND TEXT AND EMAIL SEVERAL TIMES TO GET A TRACKING NUMBER. I ORDORED TIRES ON 03/29/2025 BUT THEY DIDNT GET THEM READY FOR FEDEX TO PICK UP UNTIL 05/07/2025. THEY SAID THEY HAD TO BE PALETIZED,BUT WOULDNT YOU THINK THAT A PLACE THAT SALES TIRES WOULD KNOW THIS AND BE PREPARED FOR IT. I STILL HAVE NOT RECEIVED MY TIRES.

1 May 2025
Rated 3 out of 5 stars

Slow to ship

When a customer is spending hundres of dollars or more they expect quick shipping. I placed my order on a Wednesday and it didnt leave the warehouse until the following Monday. Unacceptable…

25 April 2025
Rated 1 out of 5 stars

I purchased a set of wheels in the past…

I purchased a set of wheels in the past and all was good. Perfect fit. Purchased wheels a month ago that are guaranteed fit and they’re not even close the only way they will fit it with a huge spacer that makes the car look like crap these people have totally ghosted me and will not return my calls. Text emails anything. I am sitting on $1400 worth of wheels that I will never use and my hopes of them contacting me are diminishing daily no way to run a business.

9 April 2025
Rated 5 out of 5 stars

Perfect transaction

Perfect transaction. No shipping damages, very well packed. Awesome experience, the online ordering was easy. I chose Extreme Custom over several local shops due to the ease of ordering and the you tube videos that I saw. Tire and wheel package, they arrived mounted and balanced with lug nuts.
I still need to install, hopefully this week or the weekend. Thanks

21 April 2025
Rated 5 out of 5 stars

Very happy new customer

The selection of wheels and tires were great. I found exactly what I was looking for. My purchase was packaged with care and arrived in a timely manner. The prices were decent and they offered a few different payment options. Will definitely use them again.

25 April 2025

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