While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
For over 50 years we have been dedicated to providing welding, cutting and industrial solutions for customers with varying levels of expertise, from first-time users to experienced professionals. Our mission is to become the life blood of genuinely impactful projects across the UK by being the full welding and industrial solution. With this ambition comes an ongoing investment in our technical knowledge, an ever expanding service department, exclusive access to a global network of manufacturers, a broad selection of stocked welding and industrial products together with a comprehensive hire fleet. Our 4,500 square foot distribution centre holds over 25,000 products and is a hub for technical advice and demonstration facilities. For customers requiring practical and safety guidance or support, our in-house technical staff are pleased to offer impartial advice, backed by an expertise acquired over decades.
Unit B3 Empress Park, Empress Road, SO14 0JX, Southampton, United Kingdom
4.3
8 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely incredible service from point of sale, right through to delivery. I left a note at checkout, and promptly received a very kind email with an answer to my question. I would highly recommend this company!
An amazing company to deal with, buy all my ESAB, Bohler and silver solder products off them - all the team are very refreshing to deal with as the industry is stagnant in the Hampshire area - EWS will be my supplier moving forward.
Great Service - Fast Delivery! Bought some Fein Equipment and was impressed with the range and helpful staff at Express Weldcare Service! I will be back.
lovely staff always happy to help. never had a bad experience.
Professional friendly people working there and always quick to respond.
I was served by Bethany yesterday, great customer service and really helpful. Express have a wide selection of products which really helped me whilst short of a few bits working on site.
Reply from Express Weldcare Services (EWS)
Thank you for the review, Adam! We are so glad to hear that Bethany was able to provide such helpful service when you visited us yesterday.
We know how important it is to get what you need quickly when you're working on-site, so we make sure to keep a wide selection of products in stock for exactly those moments. It’s great to know we could help you get back to work with the right bits!
We’ll be sure to pass your kind words along to Bethany. See you next time!
We get all of our gases and workshop supplies for our party store and restaurant.
Wouldn’t use anybody else!
Amazing team of people
Reply from Express Weldcare Services (EWS)
Thank you for the wonderful review, Jo! We love working with your party store and restaurant.
It’s a pleasure to be your trusted source for gases and workshop supplies. We pride ourselves on being a versatile partner for our local businesses, and hearing that you "wouldn't use anybody else" is the highest compliment our team could receive.
We’ll be sure to share your kind words with the whole team. Thank you for being a part of the Express Weldcare family!
As the procurement manager at my company, I have had the pleasure of ordering our gas cylinders from EWS on a weekly basis for the past 10 months. In this time, not only has EWS proven to be a cut above the rest, but they have also become a pivotal part of our operations due to their reliability.
Their website is easy to navigate, making it quick and easy to reorder our usual supplies or find new products. They have all the necessary product details and safety information readily available, which is crucial for us.
When it comes to delivery/turnaround we have been consistently impressed with the prompt delivery times. Orders are dispatched within the promised lead time and arrive on schedule, which is critical to keeping our operations running without interruption.
Customer service is where EWS truly shines. Their team is knowledgeable, responsive, and always willing to go the extra mile. You can tell they know their stuff, unlike other companies we have historically dealt with. On the rare occasion, we encountered an issue, their customer service was swift to resolve it to our complete satisfaction.
Safety is paramount in our line of work, and EWS evidently shares this priority. Their gas cylinders and welding equipment comply with all safety regulations, which gives us peace of mind with every purchase.
I highly recommend these guys to any business in need of a dependable and knowledgeable distributor. They have earned our trust and loyalty many times over, and we look forward to continuing our partnership for many years to come.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
