Express Medicals Plc Reviews 

2,891
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 792 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, welcoming, and professional demeanor, which makes them feel at ease during appointments. People frequently highlight the clear and thorough explanations provided for all procedures and results, ensuring a complete understanding of the process. The overall service is consistently described as quick, efficient, and professional, leading to a smooth and highly positive user experience. Reviewers frequently express high satisfaction, often recommending the company to others due to the consistent quality of service and the exceptional care received.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, friendly, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as professional, efficient, and... See more

User experience

Clients share positive opinions on user experience, highlighting how professionals made them feel comfortable... See more

Customer service

Reviewers mention positive feedback about customer service, frequently highlighting the professionalism and... See more

Location

Users describe positive interactions with location, finding it easy to locate with good directions. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great set up the lady who did my medical was amazing friendly made me feel welcome and relaxed. I would recommend this medical centre to other s would like to say thank you again Would be nice to... See more

Rated 5 out of 5 stars

Annual rail industry medical. Always a tense occasion. Was met by my nurse, Amber H for the procedure. They were courteous and welcoming. They then went on to explain what the medical entailed. Taki... See more

Rated 5 out of 5 stars

The examiner was very well presented and spoke clearly with great diction. She made me feel welcome and not pressured while explaining everything in depth so that I fully understood what was happening... See more

Rated 5 out of 5 stars

Saw Lee today, cheerful and friendly as before despite the heat in the building. Put in the extra effort to fit me in despite an admin error where I was booked in at the wrong clinic. Only issue was t... See more


Company details

  1. Occupational Health Service
  2. Drug Testing Service
  3. Mental Health Service
  4. Occupational Medical Physician
  5. Occupational Safety and Health
  6. Physician Referral Service

About Express Medicals Plc

Written by the company

Express Medicals logo

Express Medicals is a leading provider of drug and alcohol testing, occupational health services and wellbeing at work.

Occupational Health
Drug & Alcohol services
Workplace wellness

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Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,891)

723 reviews in the last 12 months

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Rated 5 out of 5 stars

Medical assessment at Express Medicals

I would like to thank Amber for my medical; it was fast, stress-free and informative, making the entire process easier. Would recommend the centre for anyone requiring a medical in the future.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Jenny put me at ease from the start

Jenny put me at ease from the start. She explained the full procedure in great detail and put my mind mind at rest. Jenny was very open and honest with the questions I asked. Highly recommended thank you Jenny 😊

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Amber H was very polite

Amber was very polite, professional and knowledgeable about everything involved during my safety critical medical exam. She made me feel very comfortable and at ease!

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Lee

I attended the ExpressMedical in Aztec West, Bristol. Lee was very friendly, explained every part of the medical process while also being quick.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Lovely nurse

I've been seen by Alex for my HS2 medical this morning. Alex, was very friendly, communicative, observant professional with good sense of humour. It was pleasure to deal with this person.
Also, offices were clean and in good order👍🏼.

22 April 2026
Unprompted review

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