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Review summary
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Reviews shaping this summary
Everything that I needed to know was that explained clearly & concisely. I was given a clear understanding of the research carried regarding our location and what properties we sold recently. Due to y... See more
Company replied
Faela was very friendly and professional. Gave some good, interesting advise. We will be looking to go ahead and use her services in due course. Only down side was trying to see information on a phone... See more
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Nick thoroughly explained why we are not reaching the right audience to sell our house. He gave some really good advice and we could see the benefits of placing our house on the market using both dome... See more
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Company details
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Do you want to sell your house — and not just be on the market? Proudly built upon great service, great success and no sale no fee – by choosing the Express Estate Agency, you will benefit from a very progressive, forward-thinking, proactive and nationwide Estate Agent that offers enormous advertising for your property, a 24/7 Enquiry Line and only deals with buyers in a position to proceed. We can help everyone and selling your home doesn't need to be a long, drawn-out and painful experience. Whether you are just wanting to sell, and don't want the trauma of 6-12+ months on the market, (with endless viewers who may simply be wasting your time), or if you are in need of a faster sale, we have the solution that will suit your needs.
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4.5
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 64% of negative reviews
Typically replies within 48 hours
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Very honest and straight forward
Very honest and straight forward. The proof will be in the pudding.
30 June 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your review Jonathan. We really appreciate your feedback.
We're pleased to hear you found us honest and straightforward, as that's exactly the approach we strive to take with every client. Thank you again for your support.
Best Wishes,
Liv 🏠
Daisy was pleasant and welcoming with…
Daisy was pleasant and welcoming with clear knowledge of the subject and made us comfortable during the discussion. All questions were answered with confidence and knowledge.
29 June 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your review Steven.
We're delighted to hear that Daisy made you feel welcome and comfortable. It's great to know she was able to answer all of your questions with confidence and provide the clear guidance you needed.
We'll make sure your lovely feedback is passed on to her. Thanks again for taking the time to share your experience.
Best Wishes,
Jess 🏠
Daisy was informative and very pleasant
29 June 2026
Unprompted review
Reply from Express Estate Agency
Thanks so much for your lovely review Donna.
We're really pleased to hear that Daisy was informative and pleasant throughout. We'll be sure to pass your kind words to her. Thanks again for your support.
Best Wishes,
Sam 🏠
Nice lad and very knowledgeable in…
Nice lad and very knowledgeable in respect to where we should be in respect to how long we have been on the market.
29 June 2026
Unprompted review
Reply from Express Estate Agency
Thanks so much for your review Shaun.
We're really pleased to hear you found the advice helpful. We'll be sure to pass your kind words on to Adam.
Thanks again for taking the time to leave your feedback!
Best Wishes,
Jess 🏠
Scott was very helpful and took his…
Scott was very helpful and took his time to explain our options and what was the best route for us
29 June 2026
Unprompted review
Reply from Express Estate Agency
Thanks so much for your review Richard. We're pleased to hear Scott took the time to explain all your options and helped you find the best solution for your needs.
We always want our customers to feel informed and confident in their decisions. We'll be sure to pass your lovely feedback on to Scott.
Best Wishes,
Jess 🏠
Ryan Dillon
I found Ryan extremely helpful and concerned that I made the right choices. When I was unsure about things, he explained in detail how to get the best results with minimal disruption. He did a great job.
26 June 2026
Unprompted review
Reply from Express Estate Agency
Thanks so much for the fantastic review Tony!
We're really pleased to hear that Ryan was able to help you feel confident with your decisions and took the time to explain everything clearly.
It's great to know his advice helped you get the best results with as little disruption as possible. We'll make sure your kind words get passed on to him. Thanks again for your support!
Besrt Wishes,
Sam 🏠
Consistently polite and professional
26 June 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your kind review Mr Junjua. Olivia is delighted to hear your lovely feedback and says you were an absolute pleasure to help throughout the sale of your home.
We're so pleased you found our staff and service consistently polite and professional, and that we could make the process a smooth one.
Thank you again for your recommendation, and we wish you all the very best in your new home and for the future.
Best Wishes,
Jess 🏠
Not impressed.
The suggestion was just like taking on another estate agent. What is advertised about express sales is misleading. The valuation for them to buy the property is unrealistic placing it at the most basic price for similar properties of this style which require a lot of improvements and short lease unlike this property.
24 June 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your feedback. We’re sorry to hear you were not satisfied with the experience. However, we do not recognise you as a customer from the details provided. Please contact us with your information so we can look into this further and be happy to help.
Our Express Sale option is intended as an alternative route for a quick sale, and we understand it may not be suitable for everyone or every property.
We appreciate your comments and will take them on board to help improve how we present our services.
Best Wishes,
Sam 🏠
She is an outstanding person and well…
She is an outstanding person and well experienced on job The best sales agent
19 June 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your fantastic review Thomas and for your kind words about Valentina.
We are delighted to hear that you had such a positive experience and that the sale of your home has successfully completed. Providing expert guidance, clear communication, and outstanding customer service throughout the moving journey is something we are very proud of, and it's wonderful to know this was reflected in your experience.
Valentina has also said that you were an absolute pleasure to work with throughout the process. Building great relationships with our clients is one of the most rewarding parts of what we do, and we truly appreciate the trust and cooperation you showed from start to finish.
On behalf of the entire team, thank you for placing your trust in us. We wish you every happiness and success in your new chapter and truly appreciate your recommendation.
Best wishes,
Liv 🏠
Finlay Brogan was excellent and a…
Finlay Brogan was excellent and a pleasure to deal with.
22 June 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your lovely review. We're so pleased to hear that you found Finlay a pleasure to deal with and that he was able to help make the process a positive one.
We'll be sure to pass your kind words on to him, he'll be delighted to hear them. Thanks again for taking the time to leave a review, and we wish you all the best.
Kind Regards,
Jess 🏠
Thank you
Georgia was very easy to deal with ( in fact, a pleasure). She chased things up when needed and kept me informed throughout.
22 June 2026
Unprompted review
Reply from Express Estate Agency
Thank you for taking the time to leave such a lovely 5-star review Sara.
It was a pleasure to assist with the sale of your home, and we are delighted to hear that Georgia helped make the process as smooth and stress-free as possible.
Keeping sellers informed and ensuring progress is maintained throughout the transaction is something we take great pride in, so it's wonderful to know that Georgia's communication and proactive approach made a positive difference. We will be sure to share your kind comments with her.
Thank you again for entrusting us with the sale of your property. We wish you all the very best for the future.
Kind Regards,
Liv 🏠
Excellent communication and quick to…
Excellent communication and quick to respond
19 June 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your review Wendy.
We're delighted to hear that you found our communication excellent and that our team responded quickly to your queries. Providing a responsive and efficient service is something we pride ourselves on, so it's great to know this was reflected in your experience.
Thank you for taking the time to share your feedback, and we wish you all the very best for the future.
Kind Regards,
Sam 🏠
Will had a very personal approach
Will had a very personal approach. He would always return my calls. I received regular updates. I thought this was great.
We encountered an unexpected problem with the land next to our property being sold also the description of our house was apparently inaccurate. I feel that we could have been advised better about this aspect. Also I would have liked to receive a better price for our home. It was way under the value advertised. We accepted it because we would like to move quickly, however would have appreciated Will negotiating a high price for our home.
11 June 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your review Teresa. We're delighted to hear that you appreciated his personal approach, regular updates, and commitment to returning your calls throughout the process. We know how important communication is when moving home, so it's great to know that you felt supported.
We also appreciate your feedback regarding the unexpected issues that arose concerning the neighbouring land and the property description. We understand how frustrating unforeseen complications can be and will take your comments on board as we continually look to improve the advice and guidance we provide to our clients.
With regard to the sale price, we appreciate your disappointment that the final agreed figure was below the original asking price. While market conditions and buyer demand ultimately influence the offers received, we understand your wish to have achieved a higher price. We did actively seek to achieve the best possible outcome for you and explored every opportunity to secure a higher offer; however, the agreed sale price was the highest offer received during the marketing period. We also recognise that your decision to proceed was influenced by your desire to move quickly, and we thank you for placing your trust in us throughout that process.
Thank you again for your balanced and constructive feedback. We wish you all the very best.
Kind Regards,
Sam 🏠
RICHARD BORGAN very helpful man
RICHARD BORGAN very helpful man
Many Thankyou
16 June 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your wonderful review! We're so pleased to hear that Richard was very helpful. Your kind feedback means a great deal to us, and we'll be sure to pass your comments on to him.
Many thanks for your support, and we look forward to assisting you again in the future.
Kind Regards,
Jess 🏠
Great communicator
Very easy to understand with great communication skills as well as being very efficient and responsive. Made things very smooth and clear.
19 June 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your fantastic review Humphrey..
We’re delighted to hear that you found the process smooth and clear, and that our communication and responsiveness helped make everything easy to understand. Providing an efficient and straightforward experience for our clients is always our priority, so it’s great to know this came through in your case.
We really appreciate your kind words and wish you all the very best moving forward.
Kind Regards,
Liv 🏠
Very polite knowledgeable and helpful…
Very polite knowledgeable and helpful never once did Georgia fail to keep me informed on the situation and made it look all very easy highly recommended thank you
18 June 2026
Unprompted review
Reply from Express Estate Agency
Thank you for taking the time to leave such a wonderful 5-star review Eustachio.
We are delighted to have successfully sold your property.We are especially pleased that Georgia was able to see your sale through to completion while providing the polite, knowledgeable, and helpful service you have highlighted in your review. Keeping our clients fully informed throughout the process is something we pride ourselves on, so it's fantastic to know you felt supported and updated every step of the way.
We have passed your kind words on to Georgia, who was thrilled to receive your feedback and said that you were an absolute pleasure to work with throughout the sale.
Thank you again for choosing us to help with your move and for your recommendation. We wish you all the very best for the future.
King Regards,
Liv 🏠
Stacey was very helpful and explained…
Stacey was very helpful and explained everything very clearly .
17 June 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your review Susan.
We're delighted to hear that Stacey was helpful and took the time to explain everything clearly. Providing clear, professional guidance is very important to us, and we're pleased that you had such a positive experience.
We truly appreciate your feedback and look forward to assisting you again in the future.
Kind Regards,
Jess 🏠
Jess was very clear about my options…
Jess was very clear about my options and what Express would be able to do for me.
16 June 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your review! We're delighted to hear that Jess clearly explained all options. Providing transparent, helpful guidance is something we take great pride in and Jess will delighted to receive your feedback.
We appreciate you taking the time to leave your review and look forward to assisting you again in the future.
Kind Regards,
Sam 🏠
Polite knowledgeable and listened to my…
Polite knowledgeable and listened to my needs
16 June 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your review Clare. We're so pleased to hear that you found our team polite, knowledgeable, and attentive to your needs. Providing personalized service and taking the time to listen to our customers is very important to us.
We appreciate your kind feedback and look forward to helping you again in the future!
Kind Regards,
Sam 🏠
Lots of clear information given which…
Lots of clear information given which was very helpful.
15 June 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your review Michelle. We’re pleased to hear that you received lots of clear information and found it very helpful.
We really appreciate your feedback and are glad we could assist you. If you need anything in the future, please don’t hesitate to get in touch.
Kind regards,
Sam 🏠
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