it's a rip off!!! I have paid for premium subscription and still didn't download all the comments!! I have tried to contact them using the chat box but no-one replied!!!
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See what reviewers are saying
The reply comments are rarely extracted, and it takes multiple attempts to extract them. It worked when I first bought it. Now it's not working. I contacted customer support; they are also not replyin... See more
ExportComments works well in my experience. I had to export and preserve a Facebook thread of over 1,000 nested comments, then update the exported data later, and both times it worked perfectly. I e... See more
This is an excellent tool which helped us to scrape entries for competitions we ran across Facebook, Twitter and Instagram. I also love that there is a once-off payment option available, rather t... See more
Company details
Written by the company
Export all comments from your Facebook, Instagram, Twitter, YouTube, VKontakte, TikTok posts or videos to CSV Excel.
Contact info
3.5
Average
82 reviews
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
this product is easy to understand and…
this product is easy to understand and use, is very suit for me to capture the comment and manage reply to my customer, if can add up sending multiple message to all fans than will be perfect.
23 May 2020
Unprompted review
super
makes life easier to export all comments from a post for a contest. only thing which could be a little bit changed are the plans, otherwise not complaining.
22 May 2020
Unprompted review
Great platform for online contests
Great platform, especially for online contests. It works very well and does the job you need.
19 May 2020
Unprompted review
The platform is easy to use and the…
The platform is easy to use and the customer service is prompt.
18 May 2020
Unprompted review
100% recommend!
So easy to use and perfect result. Everything I needed. Would 100% use again!
17 May 2020
Unprompted review
Awesome export tool!
After a long search, found exportcomments.com.
I have been using their services for 6 months and it’s been super reliable and fast.
17 May 2020
Unprompted review
Not only is this an extremely great…
Not only is this an extremely great product, fast and easy to use... they have great customer service! They responded and corrected an error I made on billing immediately. I think this is the fastest response I have ever received from customer service ever! Kudos to you 😘
17 May 2020
Unprompted review
I am happy to have access...
I am happy to have access to such a tool as a media analyst. You are the best for me for now. I hope that your services will be available for a long time. I am ready to use the tool more often.
17 May 2020
Unprompted review
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