Fantastic customer service (spoke and deal with Megan). Quick and excellent job from the electrician-engineer. Since call till the job done took just 3 days. Fully recommend.
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Excellent ,came on time and was as thorough as possible, report showed some C3 results I have asked for quote to see how much to sort them out maybe sooner rather than later ,thank you
Company replied
Absolutely brilliant service. I'd been meaning to get this done for the last 5 years but couldn't find anyone to do it as the property was in the middle of the Yorkshire Dales and travelling for mos... See more
Company replied
Had an EICR done on my property and response time to completing the test was fantastic very quick The electrical engineer who did the test was professional and polite did not leave any mess and was... See more
Company replied
Company details
Written by the company
Providing you with over 15 years experience in the industry covering all aspects of electrical services; ranging from domestic, commercial and industrial. We are fully qualified and fully insured, so you are sure to be in safe hands! We pride ourselves on giving the highest quality of service for our clients and will continue to keep a professional working relationship throughout. Leave it to the EXPERTS!
Contact info
United Kingdom
- expertelectricservices.co.uk
4.7
Excellent
101 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Expert Electric Services Ltd
Good afternoon, we are very pleased to hear that you would recommend us. Thank you!
Very professional and great service
Very professional and great service. Would highly recommend.
21 August 2022
Unprompted review
Reply from Expert Electric Services Ltd
Good afternoon Angela, thank you for taking the time to leave your review!
Excellent service from start to finish
Excellent service from start to finish. Would highly recommend EES Ltd for all my electrical needs again.
21 August 2022
Unprompted review
Reply from Expert Electric Services Ltd
Good evening Dane, thank you very much for your review. We would be more than happy to assist you again in the future if required!
Very experienced and professional
Very experienced and professional.
Would definitely recommend anyone to use them.
I will definitely use them again in the future.
21 August 2022
Unprompted review
Reply from Expert Electric Services Ltd
Good evening Catherine, we would like to thank you for taking the time to leave such a kind review!
Excellent company
Excellent company, very friendly staff. I would highly recommend other people to use this company.
21 August 2022
Unprompted review
Reply from Expert Electric Services Ltd
Good evening Alice, we are very pleased to hear that you would recommend us to others! Thank you
10/10 from me I would highly recommend…
10/10 from me I would highly recommend expert again on another property of mine, efficient and reliable. Thanks
15 August 2022
Unprompted review
Reply from Expert Electric Services Ltd
Good afternoon Charlie,
Thank you for taking the time to leave us a review, we are very pleased to hear you would recommend. Thank you!
Couldn’t fault
Couldn’t fault! Had been let down by a local engineer and Expert got me in the next day. Engineer was on time and I even got a courtesy call from their office the evening before the test to remind me. There were a few faults that needed sorting and i was provided a quote and the extra work all carried out within the week. Very satisfied customer thank you
10 August 2022
Unprompted review
Reply from Expert Electric Services Ltd
Good afternoon,
We are very pleased to hear you had a great experience with us, thank you for your review!
Thank you
Thank you Experts for an outstanding service! I requested an inspection as it was the last thing needed for my house sale to go through and I was shocked to have been able to get an appointment so quickly! Other companies had a 3 week wait and couldn’t provide me with a quote only an estimate which rang alarm bells. My invoice was exactly what I was quoted with you guys and I even received my certificate sooner than expected. Steve was also a delight. Thank you so much for helping complete the final steps of my house sale and please pass credit to your office staff for going above and beyond. Would most definitely use again
9 August 2022
Unprompted review
Reply from Expert Electric Services Ltd
Good afternoon Robin,
Thank you for taking the time to leave your review. We are very pleased to hear that we met your needs and requirements. We have passed your thanks over to the engineer and the rest of the office staff.
Quick and easy booking
Quick and easy booking. Engineer was efficient and tidy. Received my report well within the time frame provided. Very happy customer and would recommend.
8 August 2022
Unprompted review
Reply from Expert Electric Services Ltd
Good morning Kerry,
Thank you very much for your review! We will be sure to also pass thanks to the engineer who attended
Work completed
Recently completed safety cert, Billed for 4 lights only 3 required/fitted. Replaced chrome with white and left with unsightly redecoration needed. Invoice has now been amended satisfactorily so rating amended to reflect initial issues. All staff very helpful and courteous throughout.
31 July 2022
Unprompted review
Reply from Expert Electric Services Ltd
Good morning Julie,
Thank you for your review, we are happy to hear the issues have been rectified and you found the staff helpful. Have a great day!
Fantastic
My report was Unsatisfactory I was worried it would affect the sale of my house. Expert re-assured me and provided me with a quote to get the faults fixed and the chap returned the same week to complete the work. Both the office staff and engineer made me feel at ease throughout and compared to other companies I was quoted very fairly. I would most definitely use them again
3 July 2022
Unprompted review
Reply from Expert Electric Services Ltd
We are very pleased to hear about your experience. Thank you for taking the time to leave your review, we will be sure to pass this to the engineer and the office staff you liaised with.
Not recommended
-Engineer late by over an hour, ended up chasing the office to find out the update
- No protective shoe covers whilst entering the property
- Very expensive in comparison to local competitors. £160 for EIC, reassured that all was fine then issued the certificate with 6 faults costing £460 to fix.
- Got second opinion, which not only shown that half of faults were absurd but also that I've been massively overcharged for repairs.
Sorry, would not use again. Dishonest.
Just so other people know - this is legitimate feedback on the service we received. For the company who provided service and now responded - you did not contact me regarding this feedback like you claim you did. Service was provided in Newport Gwent before relocation to Carlisle. We do not want to hear from you ever again.
27 June 2022
Reply from Expert Electric Services Ltd
We have been unable to locate a booking for 6 faults and repairs totaling £460 so please ensure the correct company is listed when posting a review. Furthermore, we will be more than happy to assist you and look into this further should you be able to provide us with your job/invoice reference number.
UPDATE:
Hi Nemesis,
We have tried several attempts to request further information from yourself via Trust Pilot in regards to your review to help identify you as one of our customers and to look further into the faults in your report which you have claimed to be absurd. However, we have been unsuccessful and can confirm you are not one of our clients. Your other reviews show your from Carlisle, which is an area we do not cover. We therefore would like to state to our future clients to please ignore this review, it is not for Expert Electric Service Ltd.
LATEST UPDATE:
Just so other people know - as already explained in our last response we reached out to TP for 'Nemesis' details as we do not have this name on our system due to it not being a real name and no further details were passed. Fixed cost of £160 for a 4 bedroom property is very competitive in this market as other companies are estimates which can vary in price but we are fixed, no hidden fees! The report is also an EICR not an EIC as you say. The EICR also gets secondary signed by our Qualified Supervisor so whether it passed or failed wouldn't have been discussed at time of testing and our engineers are compliant with this as we do not want any mis communication to happen.
We are happy you had your remedial work completed, however, the statement claiming our findings were absurd which we shall continue to agree to disagree on as we are an experienced professional company that never hear of this.
Lastly we wish you all the best in this New Year!
No further response required.
Kind regards
EES Team
Booked a EICR test
Booked a EICR test. Electrian Danny was on time efficient and friendly and I would certainly recommend him. Communication were also excellent. Paper came 4 working days. Would certainly use company again.
14 June 2022
Unprompted review
Reply from Expert Electric Services Ltd
Thank you for your review Susan, we will be sure to pass the kinds word on to Danny!
Easy to work with
Expert Electric Services Ltd were easy to communicate with. They arrived when they said they would and carried out an EICR which they emailed to us afterwards.
I would happily use their services again.
14 June 2022
Unprompted review
Reply from Expert Electric Services Ltd
We're very glad to hear you would use our services again Ben, thank you!
Brilliant experience
Brilliant experience. Friendly, reliable and reasonably priced. Everything one hopes when dealing with service providers, especially in the trades when tenants are involved too. Thank you!
31 May 2022
Unprompted review
Reply from Expert Electric Services Ltd
Thank you for your review Stuart, we are glad to hear you are happy with the service you have received!
Electrician was professional
Electrician was professional, prompt and completed the work efficiently. The process from booking to completion is well organised - would recommend.
30 May 2022
Unprompted review
Reply from Expert Electric Services Ltd
Thank you for taking the time to leave your review, it is very much appreciated!
Excellent service
Prompt, efficient, polite, and reasonably priced. Josh was brilliant.
19 May 2022
Unprompted review
Reply from Expert Electric Services Ltd
We are very pleased to hear this Bob! We will pass your positive feedback over to Josh
Very efficient
Very efficient. I enquired online re an electrical review that was needed as we were moving house and didn't have a certificate for the electrics. Expert Electrics rang immediately and the electrician was round that weekend. The electrician was friendly and was done in 1.5 ish hours. Paid the invoice and got our certificate. Highly recommended!
5 May 2022
Unprompted review
Reply from Expert Electric Services Ltd
Thank you for your positive feedback Kate!
Electrical inspector arrived on time
Electrical inspector arrived on time, Very polite and professional. Report received quickly after invoice was Paid, Overall very happy with service provided.
5 May 2022
Unprompted review
Reply from Expert Electric Services Ltd
We are very happy to hear this Kevin! Thank you for taking the time to leave your feedback.
Reply from Expert Electric Services Ltd
Thank you Daphne the feedback is highly appreciated!
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