Expert Electric Services Ltd Reviews 

101
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Fantastic customer service (spoke and deal with Megan). Quick and excellent job from the electrician-engineer. Since call till the job done took just 3 days. Fully recommend.

Rated 5 out of 5 stars

Excellent ,came on time and was as thorough as possible, report showed some C3 results I have asked for quote to see how much to sort them out maybe sooner rather than later ,thank you

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service. I'd been meaning to get this done for the last 5 years but couldn't find anyone to do it as the property was in the middle of the Yorkshire Dales and travelling for mos... See more

Company replied

Rated 5 out of 5 stars

Had an EICR done on my property and response time to completing the test was fantastic very quick The electrical engineer who did the test was professional and polite did not leave any mess and was... See more

Company replied

Company details

  1. Electrical Engineer

Written by the company

Providing you with over 15 years experience in the industry covering all aspects of electrical services; ranging from domestic, commercial and industrial. We are fully qualified and fully insured, so you are sure to be in safe hands! We pride ourselves on giving the highest quality of service for our clients and will continue to keep a professional working relationship throughout. Leave it to the EXPERTS!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

101 reviews

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4.7

All reviews

(101)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent site to find a local…

Excellent site to find a local tradesperson! Excellent work done.

12 August 2023
Unprompted review
Expert Electric Services Ltd logo

Reply from Expert Electric Services Ltd

Good afternoon,

Thank you very much for leaving us a 5* review, we truly appreciate it.

Kind regards
EES Team

Rated 5 out of 5 stars

Recommended Electrical Testing Service

Quick and easy to arrange an engineer visit. Engineer was friendly and polite and completed works in expected time frame. Report was issued within 2-3 days via email. Very efficient and helpful service. Recommended.

9 August 2023
Unprompted review
Expert Electric Services Ltd logo

Reply from Expert Electric Services Ltd

Dear Mr Byam,

Thank you very much for leaving us your 5* review, we appreciate it and we hope to work with you again in future.

Kind regards
EES Team

Rated 5 out of 5 stars

Amazing service

Amazing service. Would 1000% recommend

8 September 2023
Unprompted review
Expert Electric Services Ltd logo

Reply from Expert Electric Services Ltd

Hi Lew,

Thank you for leaving us your review, we truly appreciate the feedback for our services.

Kind regards
EES Team

Rated 5 out of 5 stars

Given exact quote and discount

Given exact quote and discount. Swift booked in and engineer arrived and finished on time. Great service. Recommend.

4 October 2023
Unprompted review
Expert Electric Services Ltd logo

Reply from Expert Electric Services Ltd

Dear customer,

Thank you for leaving a review for our services, we are glad to have exceeded great service for you.

Kind regards
EES Team

Rated 5 out of 5 stars

Extremely helpful and efficient

Extremely helpful and efficient, excellent service! Would highly recommend.

5 October 2023
Unprompted review
Expert Electric Services Ltd logo

Reply from Expert Electric Services Ltd

Hi Michelle

Thank you for leaving us your 5* review, we hope to work with you again in the future.

Kind regards
EES Team

Rated 1 out of 5 stars

Dreadful service from start to finish.

Dreadful service from start to finish.. Initially was quoted a figure & booked it in, only to be told that they could no longer fulfil the booking. I went away and looked for someone else to which (not) Expert Electrical then contacted me to re book the appt. For the sake of ease I took the appt as it saved the homeowner changing days. The day after the appt was due they contacted me to let me know that it hadn’t been done, the employee had mysteriously left and that although they were sorry, I wasn’t the only person affected (as if I cared!)..
Save your time and your energy, if you go cheap you get what you pay for….
PS Would’ve rated them 0 but wasn’t given the option!
Interestingly following my initial review I have been contacted several times by EES to discuss my review of their services.
This afternoon I answered the phone whilst at work and have had a discussion with EES about my experience. As I stated my review was entirely factual and unfortunately they were not able to deliver the service that they promised - blaming others for this outcome doesn’t help the purchaser of their services.
I appreciate that this is not want they wanted to hear but I stand by my review and phoning, talking over me and trying to make me feel guilty about my comments is not particularly professional.
As for the comments about my review history (that’ll be 2 including yours 😂), I’m not sure I see the relevance, but there we are

27 September 2023
Unprompted review
Expert Electric Services Ltd logo

Reply from Expert Electric Services Ltd

Frustratingly as a business Ms Evans has requested our honest reply to be removed which is unfair. This is now my third attempt to respond to false accusations. We gave the upmost service to keep you informed throughout the day and unfortunately out of our control the engineer was unable to make the scheduled appointment. This was the first offence and we apologised profusely and was responded with an unfair review and unkind words.

However, we wish you the very best in the future.

Kind regards
EES Team

Rated 5 out of 5 stars

Landlord’s electric checks

We needed an urgent landlord electricity check. Expert Electric cane up trumps. The booking system worked well and we received a great service at a good price.

7 September 2023
Unprompted review
Expert Electric Services Ltd logo

Reply from Expert Electric Services Ltd

Hi Sandra,

Thank you for leaving us a review, we truly appreciate it.

Kind regards
EES Team

Rated 5 out of 5 stars

Top service

Top service. Quick, efficient, professional, reasonable priced, would definitely recommend.

2 August 2023
Unprompted review
Expert Electric Services Ltd logo

Reply from Expert Electric Services Ltd

Hi Tony,

We appreciate your feedback and look forward to working with you again in the future.

Kind regards
EES Team

Rated 5 out of 5 stars

Prompt and efficient service as…

Prompt and efficient service as advertised- a satisfied customer!

28 July 2023
Unprompted review
Expert Electric Services Ltd logo

Reply from Expert Electric Services Ltd

Hi Helen,

Thank you for leaving us your review we really appreciate your feedback.

Kind regards
EES Team

Rated 5 out of 5 stars

Great service

I was skeptical about using a Nationwide company as I didn’t think the service would be as up to standard but they truly are the Experts with communication throughout from the office to the local engineer. Great experience.

20 July 2023
Unprompted review
Expert Electric Services Ltd logo

Reply from Expert Electric Services Ltd

Hi Sabine,

Thank you very much for your review, we are glad to have exceeded expectations and hope to work with you again.

Kind regards
EES Team

Rated 5 out of 5 stars

Spot on

Spot on! Definitely recommend

1 August 2023
Unprompted review
Expert Electric Services Ltd logo

Reply from Expert Electric Services Ltd

Thank you Kath, we truly appreciate your review today.

Kind regards
EES Team

Rated 5 out of 5 stars

Great customer service l

1 August 2023
Unprompted review
Expert Electric Services Ltd logo

Reply from Expert Electric Services Ltd

Thank you very much for leaving a review today we are happy to have provided you with great service.

Kind regards
EES Team

Rated 5 out of 5 stars

Cant fault

Cant fault, easy process throughout, price quoted was what was paid, great company

29 July 2023
Unprompted review
Expert Electric Services Ltd logo

Reply from Expert Electric Services Ltd

Hi Louis,

Thank you so much for your review today, we hope to work with you in the future.

Kind regards
EES Team

Rated 4 out of 5 stars

Efficient

Efficient , good price

2 June 2023
Unprompted review
Expert Electric Services Ltd logo

Reply from Expert Electric Services Ltd

Thank you very much for your review.

Kind regards
EES Team

Rated 5 out of 5 stars

Professional from start to finish.

Easy booking with a very helpful lady. Good communication. Friendly and professional electrician.

10 July 2023
Unprompted review
Expert Electric Services Ltd logo

Reply from Expert Electric Services Ltd

Hi Christine,

Thank you for leaving us your kind review, we really appreciate your feedback.

Kind regards
EES Team

Rated 5 out of 5 stars

Excellent service.

Extremely efficient customer service.
Professional treatment throughout. Highly qualified helpful electrician.
There was no pressure to buy any extra service whatsoever. The final bill was exactly as agreed and formalised beforehand.
A very positive experience indeed.

13 July 2023
Unprompted review
Expert Electric Services Ltd logo

Reply from Expert Electric Services Ltd

Hi Peter,

Thank you for your 5* review, we truly appreciate it and hope to work with you again in the future.

Kind regards
EES Team

Rated 5 out of 5 stars

very efficient service

very efficient service, good communication had to change time but contacted my Tennant themselves

13 July 2023
Unprompted review
Expert Electric Services Ltd logo

Reply from Expert Electric Services Ltd

Hi Sarah,

Thank you very much for giving our service 5*, we hope to work with you again in the future.

Kind regards
EES Team

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