Expedicar Reviews 

The company is charging extra for damages that are not visible. Just read all the 1 star reviews. All the 5 star reviews here and on google are probably fake. The final rating may be good but it's a scam.

Price so expensive!

This company is a real shame and should not be allowed to run close to an international airport - they are robbers and try by many ways to pick up unhonest money from their customers (insurance, unexisting damages , … )

They do not understand that car renting and customer satisfaction is a long term journey …

To avoid in any case , we have introduced an official claim with the Airport & Romanian National Authorithy of Consumer Protection

Tourists from Belgium

This company runs on offering very low prices and then either 1) offer you extremely expensive insurance or 2) search for the tiniest scratches (often non existing) upon returning the car and charge ridiculous amounts of money for it. We were charged 300 Euro for non existing damage on some plastic part inside. Just some dirt from our shoes!

This exact same practice has been reported by so many people.

Avoid renting here! Be extremely sceptic about the 5-star reviews! Their business model is based on scamming our insurance companies or you!

BEWARE SCAMMERS!

The company is a total scam, avoid at all cost. They behave politely, but don't let their politeness fool you: everything they do is to charge you more with hidden costs on ridiculous claims.

When I came to pick up a car, the company representative (Bogdan) made me pay for the extra insurance (despite the fact that I've already had one) for the exaggerated cost (more than actual price for the renting itself), because as he said he couldn't assure my credit card is actually credit and not the debit one, even though my card is an American Express one, from the company that is known for making credit cards ONLY (by the way, he had known that fact, as he told me by himself). I asked to talk to his manager, which just repeated the same ridiculous claim. I've also tried to talk to the booking.com itself to rule the situation, but the only resolution the had for me is to refund my original extra insurance, which was of course much more cheaper (about a third of the cost of the proposed by the company one).

And, the icing on the cake: when I've returned the car, the company representative (Gabriel) which accepted the car, told me "Well I see that everything is OK, the fuel and so, could you just sign here to approve that, and I'll send you the receipt by mail in a couple of minutes". So I signed, but when I've received the receipt, it stated that the car had 4 (FOUR) active damages with photos attached. Now, it's ridiculous, because he didn't take any pictures before asking me to sign, and in fact, those photos was taken about A MONTH AGO (there's a timestamp inside the jpeg file), which means it couldn't be damages made by me.

I’ve rented 2 times from expedicar, and I was pleased to discover that they’ve maintained the same level from last year. This is an excellent rental agency that goes above and beyond for you. I will definitely come back.

Everything was perfect. The staff knew English and they were very helpful. The car was in perfectly working order. Everything was clean. The price was extremely fair for what u get. I recommend strongly.

I rented with ExpediCar from Otopeni Airport and it was smooth from start to finish. Andrei was professional and courteous. The car was new, clean, and comfortable—ideal for my trip. Great service overall!

By far the WORST rental car. They are scammers!!! Don’t use them. I have rented cars for 40 years all over the world. After pushing us very strongly to get full insurance, which we declined, they literally made up things when we returned the car. They claimed there was a scratch on the wheel and bumper (which you cannot see in your naked eye) and demanded full replacement. They also demanded that we clean the car through a car wash! Since when does the customer run a car through car wash? They also gave us a car half full. Do not use them!!!

Rude employees and hidden costs. Stay away

This is a SCAM COMPANY !
They will charge you for fake damages , you will lose your deposit . The cars are very bad condition , not very safe to drive!

STAY AWAY FROM THIS COMPANY!

Extremely disappointing experience. I rented a car from Expedicar and was later charged for a superficial paint mark that I did not cause. Although I disputed the charge immediately, the company refused to consider my position or conduct a fair review. They claimed that my signature on the return form was an admission of guilt — which it was not — and proceeded to demand payment without any objective evidence beyond their own documentation.

The so-called “damage” was so minor that it doesn’t even appear in a clear photo I took of the car from just 2 meters away at the time of return. This shows how insignificant the mark truly was — if it was even new at all. I believe this charge is unjustified and disproportionate.

A formal complaint has been filed with ANPC (Autoritatea Națională pentru Protecția Consumatorilor) due to the company’s aggressive and unfair approach to handling damage claims. I strongly advise future customers to take detailed photos and videos at pick-up and drop-off, and to be extremely cautious when dealing with Expedicar.

Very poor customer service and an inflexible, one-sided damage policy.

Extremely disappointing experience. I rented a car from Expedicar and was later charged for a superficial paint mark that I did not cause. Although I disputed the charge immediately, the company refused to consider my position or conduct a fair review. They claimed that my signature on the return form was an admission of guilt — which it was not — and proceeded to demand payment without any objective evidence beyond their own documentation.

The so-called “damage” was so minor that it doesn’t even appear in a clear photo I took of the car from just 2 meters away at the time of return. This shows how insignificant the mark truly was — if it was even new at all. I believe this charge is unjustified and disproportionate.

A formal complaint has been filed with ANPC (Autoritatea Națională pentru Protecția Consumatorilor) due to the company’s aggressive and unfair approach to handling damage claims. I strongly advise future customers to take detailed photos and videos at pick-up and drop-off, and to be extremely cautious when dealing with Expedicar.

Very poor customer service and an inflexible, one-sided damage policy.

I recommend avoiding it. The company imposes fines for even the smallest scratches that occur during the use of the car (grains of sand, insects) that the driver has no influence on. They explain this by saying that the roads in Romania are of poor quality and that we should buy more expensive insurance

SCAM. The company is charging extra for damages that are not visible. Just read all the 1 star reviews. All the 5 star reviews here and on google are probably fake. The final rating may be good but it's a scam. I recommend avoiding at all costs.

Serio unikaj, bo szkoda kasy i nerwów.

Scans, don’t rent from them!
They inspect car like in a lab and will always find a tiny scratch (or they’ll make one themselves on spot - like they did to me) and charge you for it.
Pushy and rude, do not rent from them no matter how cheap rent it may look.

Charged 400 RON for driver car mat not been cleaned on a heavy rainy day. Even the person who pick up the car he said : "is okay, on this weather can't be cleaned".Sent emails back with no reply. Do not rent from them.

They have new cars with a lot of options. I had a hybrid C300 which i really loved. Car had 1000 km, brand new. Loved it.

I've rent a car from the company Expedicar and the experience it was amazing. The car was clean, I didn't had any problems with it.

More people need to read these shocking stories on tripadvisor (just do a search)
They are untrustworthy, hide damage and then hunt for things they can charge you for to make up for their cheap deals. Don’t fall foul of this trap