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1.8

Poor

TrustScore 2 out of 5

30 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I choose Expedia for two important reasons!

Dear Expedia Team,

I want to share my positive experience using your app, even though the prices are slightly higher than on other websites. I choose Expedia for two important reasons:

✅ As a Gold member, I enjoy VIP status at hotels and often receive room upgrades, which I truly appreciate.

✅ The app provides a sense of security and is very user-friendly. I've been using Expedia for many years, and so far, I haven't encountered any issues.

🔴 The only thing I would wish for is a visible emergency phone number. Personally, I haven't needed it, but many of my friends have struggled to get in touch with Expedia.

Best regards,
Alex from Vienna

20 January 2024
Unprompted review
Rated 1 out of 5 stars

Expedia are LIARS AND THEIVES

Expedia are LIARS AND THEIVES. Check out their Trustpilot to see how they are CONTINUOUSLY SCAMMING CUSTOMERS. They tried to cancel a reservation WITHOUT MY KNOWLEDGE while I was in a hotel & are stopping me using 173 Euro that they owe me in my account. When you contact their support they simply Stonewall you. @EUombudsman

13 August 2023
Unprompted review
Show reviews in all languages. (30 reviews)

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