I put in order, there was an issue with delivery. Got in touch with customer care, after few rounds of email and phone call, the issue has been resolved amicably. Both customer service agent and the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Their service, product delivery, packaging are excellent and completely satisfactory. I appreciate their small note in all deliveries, which asks feedback if we had any dissatisfaction. I’ve been usi... See more
Company replied
I am a regular online shopper at Exotic e store. Everytime when I order my grocery, I am so pleased to see how well every item is packed with care. Glass jar/bottle is bubble wrapped, paneer is in col... See more
Company replied
Very much impressed with the delivery timeline and the packaging quality. The products were also recent and of good quality.
Company replied
Company details
Written by the company
Online Indian & Asian Grocery Store.
Contact info
24A Portman Road, RG30 1EA, Reading, United Kingdom
- 01183345197
- info@exoticestore.com
- exoticestore.com
4.6
Excellent
1K reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
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Exceptional experience
It was a great experience and everything was prefect from price , packing and delivery. Hats off to the entire team. I highly recommend this website.
28 December 2024
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Excellent
We have been ordering from ExoticEstore for about couple of years now. The products are always as described online and they are delivered on the very next day. I have recommended the store to several of my friends.
24 December 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
I am a returning customer
I am a returning customer. I have placed online orders several times over the years. The service is prompt with timely updates on the status of the order. Also the care taken in packaging is second to none. Examplary service with great prices!
Ordered pre Christmas on Sunday. Delivered on Tuesday despite the Christmas rush on Christmas eve!
24 December 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
The deliveries are always on time and…
The deliveries are always on time and its next working day as mentioned on their website.
The quality is as expected.
I am really happy with their service.
19 December 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
I got big pack instead of 2 packs and 2…
I got big pack instead of 2 packs and 2 kg tomatoes were placed on top it got crushed and spilled .leafy vegetables are not fresh and methi got spoiled in 2 days which was never happened before. I am always happy to order my groceries and vegetables but not this time .
5 December 2024
Unprompted review
Reply from ExoticEstore.com
Many thanks for taking the time to provide feedback of your service with Exotic E store. Please could you kindly email us on info@exoticEstore.com with your order number and we can look into resolving this for you. Alternatively, if easier, please call us on 0118 334 5197 (Lines are open: 10am-6pm Monday-Saturday)
Kind regards
The team at Exotic E store.
Super quick delivery
Super quick delivery. I ordered thrice from them and not even a single complaint about anything. If you are looking for a perfectly packed quality items with next day delivery, must choose them.
5 December 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Great easy website,value for money low…
Great easy website,value for money low postage costs and fast delivery
5 December 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Great selection, good prices, and timely delivery
Great selection, good prices, and timely delivery
3 December 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
The delivery was prompt
The delivery was prompt, and the customer support team was extremely helpful. They efficiently accommodated the changes I requested after I mistakenly placed the wrong order.
30 November 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Excellent service
Purchasing from ExoticEstore for past 3.5 years. Well packed, On time delivery. Great deals compared with other online providers.
27 November 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Prompt delivery and secure packing of…
Prompt delivery and secure packing of goods
2 December 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
My regular store
Been ordering with them for 6 months now. Most of my orders are excellent. Some times there were issues with packaging and vegetables. But the guys were quick to resolve the issues each and every time. Selection and quality of items is good. Next day delivery is another plus point. would definitely recommend to anyone for Indian groceries and items without a doubt
26 November 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Very good.😀
24 November 2024
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Good online Asian store
Was very happy with my purchase from ExoticEstore, they have a good range of produce at great prices and good offers. My order arrived quickly and very well packaged. ExoticEstore kept me well informed and I felt valued as a customer.
22 November 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
I have used Exoticstore many times now
I have used Exoticstore many times now, order online and then it is there next day guaranteed.
Thank you again
21 November 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Great experience will order again
Great experience will order again
Good quality products delivered next day
Thank you
18 November 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Excellent products and price very cometitive…
Excellent products and price very reasonable arrived next day
14 November 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Fantastic desi food
Arrived much quicker than expected, and tasted like home. What’s not to love?
9 November 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Delightful experience shopping with ExoticEstore
Wonderful delivery, good prices, excellent range and quality of products.
4 November 2024
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
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