EXMO.com - Cryptocurrency Platform Reviews 

Previously, cryptocurrency exchanges did increase the commission for the withdrawal of bitcoin during its fall. The platforms simply couldn't promptly process orders, which were poured down at the moment when the value of BTC dropped to minimum. At the moment, this is my favourite exchange, which works in a standard mode and does not increase commission.

Exmo is the best cryptocurrency platform I have ever seen
Thank you EXMO

Rewriting this review because I can’t reply to Exmos reply to my review. Ticket | Запрос #751435 that’s the ticket number that you asked for. You said your customer support can’t send to a third party wallet without my consent? Well that is exactly what they did. They did not give me any choice, and sent the funds to a wallet that no longer exists. Now, the company that they sent it to says they can not retrieve it so I lost all of my money. By the way here are some tips for the future, 1. State clearly you don’t deal with US citizens. I had no clue until the end that this was the case. 2. Verify people’s ages. I am under the legal age of crypto buying, and you guys sold to me. I just want to warn you before there’s an issue with someone else. 3. give your customers options. If I was given an option as simple as a paypal transaction I would still have my money.

Awesome website nice and need! Mobile app fast and very secure. Been trading for a while at EXMO. Overall satisfied with platform, awaiting for margin trading.

perfect! low fees, good interface, night mode, stop losses, 6 years on a market.

I enjoy the intuitive interface, easy for the novice. Also, a wide selection of fiat currencies makes it easy to make the first steps on this exchange

Very disappointing website, probably scam

I registered some 6 months ago or more and a friend of mine topped up some 20$, we tried the website, couldn't take my money back and then forgot about it.
Recently I received a message that I would be charged some amount because of inactivity (why would you charge for that?). Anyway, a few days ago I decided to try to take my money back and it was said that withdrawals are blocked. I thought, oh maybe this is a security issue and tried to verify my account. I sent my passport scan and took a selfie, they declined and said I need to write the year not "20", but "2020" so I had to make another selfie. Then they didn't like the quality of the selfie. I took another one. Then, finally, the verification was successful. After that, I decided to withdraw - and received "withdrawals blocked" error again. I waited for 3-5 days (because I have recovered the password recently) and tried to withdraw again - no progress.

Then, I created a ticket about that and the support asked me to
"• Reply to this message stating your username (login) and EXMO e-mail;
• Log in to EXMO from your registered IP address or the IP address you most frequently use and send us the time of login."

I replied with my EXMO email but I couldn't login with the same IP as I am using VPNs frequently.
Their answer was:
"Dear User,
To make sure that you are the real owner of the account, which means you have all information about your account and can confirm it, we ask you to provide a full-screen video of the resource, from which funds were sent to EXMO 11.10.2019 in cryptocurrency ВТС.
On the video should be clearly visible:
- logged-in user on resource, where you deposited currency to EXMO;
- payment ID;
- date/time;
- current date and time on the device (laptop, mobile phone)."

Wow. Now I need to ask a person who deposited about 6 months ago to take this kind of video? No way. And how would this prove my ownership?

The response was:
"ЕXMO’s top priority is the security and safekeeping of users’ funds and personal data.
To prevent fraud, we must be certain that the user is the account owner. This is why we ask users to provide additional information that can help us identify the account owner.

Please send us a video selfie, which should also contain the document uploaded for verification of identity, with current date and “EXMO”, written by hand on a sheet A4 paper. See attached picture."

Great. I need to take that fricking selfie again a couple of times just because? Does the verification that I made 5 days ago matter then?

All I can say, their requests to prove my identity lack logic. What if I were some kind of hacker and It wasn't my account originally, but now I will send these videos and selfies for verification and they will give me my ~20 bucks?
I spent too much time on this and I'm not going to send any personal data to this website anymore. I would suggest anyone against using this website

Bad, I passed verification and deposited 1BTC.
Than I noticed they do not support withdrawals in my currency so I ordered withdrawal of the cash, and looked for other exchange.
They blocked my withdrawal with only internal message - there should be an email.
Now they require tons of pares even that I did not do any operation. The retrieval shall be executed as revert transaction.

Reply: Of course I contacted support.

I have some experience with other exchanges and they accept tax statement as an extended KYC verification - you can see it in my other reviews.

Exmo on other hand requires chain for obtaining funds. Which for someone trading on multiple exchanges can be impossible.

EXMO - Cryptocurrency Platform very nice servis Very simple mobile application Verification for safeti support all well done I recommended EXMO for all my friends and subscribers Definitely five

In Crypto i was mostly working with bitcoin only. And i have platform to work with it. 4 years of cooperate and all was fine.
But one day a client said he has no BTC, but has ETH. My platform was supporting only BTC, so i started to search where can i receive ETH.
Found aт EXMO. Registered it, received the funds. All seems to be fine.
Saved login/passw and ETH balance and forget about it for a couple years, cause i wasnt needed it at that time.
Recently i have started trading crypto, and remebered that i have a small funds of ETH on EXMO. Decided to move it from EXMO to my current exchange, where im working now.
I have entered my account, and found 0 balance. Nothing.
I wrote to support, but got no reply.
When i received the ETH amount of them was about 100$. But it has dropped and now its about 15$. Not too much left, but anyway. That was my money.

Exmo are team of thieves. Never trade on this platform otherwise, whatever amount you transferred there will be locked up just like my. Beware of thieves, you are warned!

If you transfer crypto/fiat into EXMO they will hold your money until you perform an invasive verification process.
FYI you will not be able to transfer your crypto back to your wallet withour providing personal details such as passport picture, your picture, your visa card picture. and in addition they will charge you over 10% commission when transferring your funds.
DO NOT use EXMO! find other solutions!

I lost my money by this conpany
They said you to sent 0,2 eth to get the reward but after money sent, they sent nothing to you and they block you.
Very bad company!!!
God will punish them!

Pure fraud. It is not possible to withdraw money that has been invested in Exmo.

Never insert anything on that page. Should be banned from Google.

thats scam, cant really make money

If you have money in EUR with EXMO it's almost impossible to recover them. They only offer 2 possibilities to withdraw money:
- CryptoCapital
- EX Code
CryptoCapital does not accept new accounts and are known for some issues with crypto account holders.
EX Code is just an internal currency used by Exmo.
So to withdraw your EUR you will need to convert them first to EX Code, then find an exchange accepting your useless EX Codes to SEPA/EUR or VISA/EUR or similar, with high conversion fees.
Accept you will loose money with them for sure.

An average with plus place for trading altcoin. Can't same the liquidity, support, usability is bad, but can't say it is perfect. Good place for the start.

I believe that exmo has decided to plunder all the euros of European customers and make a nice crack and close. They are known to be an Exchange of cryptocurrency and fiat. Yet they prevent you from withdrawing money. If you deposit or stay in there to trade or you have to withdraw in the crypt. Of course, as an Exchange, you only need to go and trade on other Exchanges that do not charge any kind of tax. But if customers decide to rely on exmo, the latter should decide whether to live taxes on movements, or on taxes related to deposits and withdrawals. In fact I remember very well that, while in 2017 it was possible to deposit and withdraw with many methods of payment some of these free while others had very high taxes, now among all the payment methods still existing (in fact those related to the company of mtgox have closed their doors as Moneypolo and Okpay). now three methods of withdrawal there is only cryptocapital (which is a known scam that has already proven to have plundered dollars and any kind of currency from cryptomaniacs), the other instead is ex code, the method of withdrawal and exmo internal deposit that is also used on external payment systems. To be precise, there are many external payment systems that are able to use excode the only problem of these payment methods that then to divert funds to other wallets charge additional fees for wear. But let's return to ex queues what would be used by the known ADVcash. If you on ex mo decide to create an ex code in euro the payment system allows you to create it. But when you go to charge ADVcash, it tells you that it is not possible to charge euromac and these are automatically converted into dollars. of course from despair you can decide to accept, pay 2% tax on the deposit 0.2% tax on the withdrawal from exmo For a total of 2.2% plus the conversion rate of advcash. in this way you burned all your money painstakingly earned in trading. Except that ADV cash does not accept exCode because it says it is not suitable. What about it?

It's a real seizure of money. At this point, since you just can't make a withdrawal in euros, let's just imagine that you did: imagine that you charged our euros on the only withdrawal system allowed by the community of exmo, so on ADVcash. how will we then deposit them again? We can only send a Sepa to the place where we would like to deposit this money. The problem is that a sepati costs a figure, you can say that an armed robbery is better....
you are charged 1.99% or 2% because for the new European law everything is rounded. The 2% costs you a total of 4.2% of the money earned. Unless you have earned 30% because of a miracle, making a withdrawal on exmo costs you all your work and even more. You risk going out at a loss.
The owners of exmo have shown that they do not care at all about the convenience of withdrawal of the user. But to force as much as possible the permanence of money in the coffers of exmo.

Hello Exmo when will my account gets opened? Last time it was suspended and one of your support team promised to get it logged in but still no improvement on that. My deposits sleeping in your wallet.

Exmo do not have a support team at all. My deposits are struck with them. I raised almost 6 tickets and none of them are answered. I am tired with this exchange.