Executive Home Delivery Reviews 

756
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for its efficiency and punctuality, often noting that items arrive exactly when expected with prior notification. The staff consistently receives high marks for being polite, friendly, and professional, making the delivery process smooth and pleasant. People appreciate the excellent communication, including calls before arrival and tracking updates. Reviewers highlight the exceptional service, with delivery teams often assembling items, placing them in desired spots, and removing all packaging. The careful handling of products and property is also frequently mentioned, ensuring items arrive in perfect condition. This attentive approach contributes to a highly satisfactory overall experience.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the helpfulness,... See more

Staff

Consumers find staff to be positive, consistently praising their politeness, efficiency, and helpfulness.... See more

Service

Customers consistently note positive experiences with service, highlighting the politeness, efficiency, and... See more

Product

Reviewers highlight positive aspects of product, with many customers expressing delight with their purchases,... See more

Customer communications

Users describe positive interactions with contact, with many reviewers appreciating the proactive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service from two polite efficient men, very refreshing when you live on the West Coast and items regularly arrive damaged with one driver. If only EHD could be used for everything

Rated 5 out of 5 stars

Absolutely topper of delivery guys. So professional, and respectful. Great communication phoned to let me know they were 15 mins away. Took our new really heavy bed settee to upstairs livingroom, and... See more

Rated 5 out of 5 stars

Collection of my sofa,and chair and then delivered back. On time within time frame and a call prior to arrival as promised. Both staff were polite and friendly. Unwrapped and took away protectiv... See more

Rated 5 out of 5 stars

Delivered on the day and within the time frame that had been arranged. Courteous friendly drivers delivered my order, unwrapped sofas and took away all wrapping etc afterwards. After being let down tw... See more


Company details

  1. Delivery Service
  2. Logistics Service

Written by the company

Scotland's premier home & retail furniture delivery partner


Contact info

4.9

Excellent

TrustScore 5 out of 5

756 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(756)

310 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely topper of delivery guys

Absolutely topper of delivery guys. So professional, and respectful. Great communication phoned to let me know they were 15 mins away. Took our new really heavy bed settee to upstairs livingroom, and set it up and it weighed a ton, but not a moan. Both were lovely and a pleasure to have in our home. Can't praise them noth enough.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Great sofa delivery

Great sofa delivery and set up. 2 hr time slot and then a call to say they were 20 mins away. Great communication and two polite, efficient and friendly fits delivered and installed the sofa with no problems. Fab service, thank you!

19 January 2026
Unprompted review
Rated 5 out of 5 stars

They came within their 2 hour timeslot

They came within their 2 hour timeslot, giving me 15mins notice of their arrival. They were efficient. Wrapped the item they were collecting properly. They were friendly, in and out in no time

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Benson’s Bed Delivery

Communication excellent. Bed delivery arrived on time as planned. Both delivery men were polite and very accommodating. Bed was assembled properly. Overall experience was very efficient and comfortable. I would highly recommend this carrier.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, professional, prompt service from the boys. All put together and finished in good time.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect, arrived on time not an issue getting in. In and out in 20 minutes very impressed

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

The driver contacted me in advance of their arrival and came on time.
They were courteous and efficient, bringing in the sofas, attaching the legs and removing the packaging within a very short space of time.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Great delivery team

Great team that delivered my furniture. Would highly recommend them. Very quick assembly and very clean. Very polite pair who work well together.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Just had my dining bench delivered and…

Just had my dining bench delivered and I am delighted with it. Solid, comfortable and beautiful. The delivery team put it together and took all the packing materials away. Now ready for Christmas lunch in comfort.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Although my delivery was late the…

Although my delivery was late the drivers certainly made up for this with a little Christmas gift, I was delighted, the boys Benny and Jack couldn’t do enough they were friendly polite and so helpful, definitely deserved 5 stars.

17 December 2025
Unprompted review

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