The company are poor communicators, do not have a complaints procedure to speak of and are unreliable. I was waiting for a delivery of a wheelchair, I did not receive any confirmation of when it wou... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The bolts are really cheap and 1 broke in half when trying to tighten them, and I didn't use much force, and unfortunately they give you an exact number of bolts/nuts/washers so I'm out a bolt. The s... See more
You shorted me two washers and two lock washers. Unlike the video I am unable to simply walk my bike into the dolly (2012 Victory Crossroads). I will have to find a safe way to drive the bike into the... See more
My order was on November 27th. No word on arrival etc.... I wasn't told it would take a month to receive my order. It was a Christmas gift that still has not arrived. Hope this helps
Company replied
Company details
Information provided by various external sources
Excel Equipment is the premier retailer of fuel pumps, nozzles, filters, meters, gas station equipment, automotive and motorcycle lifts and shop equipment!
Contact info
585 Sayre Court, 46143, Greenwood, United States
- 888-414-5961
- contact@excel-equipment.com
- excel-equipment.com
1.3
Bad
66 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good Product very happy with the lift
19 December 2017
Unprompted review
Reply from Excel Equipment
Thank you for your business Brandon! We hope you enjoy your Titan motorcycle lift and if you need any further assistance, please let us know. Have a great day!
The pump arrived early and everything …
The pump arrived early and everything was as advertised.
19 December 2017
Unprompted review
Reply from Excel Equipment
Thank you for your business Mr. Wilson! We hope you enjoy your Fill-Rite pump and if you need any further assistance please let us know. Have a great day!
Great product
Great product. Shipped and arrived in days. Delivered and performed as promised.
19 December 2017
Unprompted review
Reply from Excel Equipment
Thank you for your business Philip! We hope you enjoy your Titan EZ-Mover Dolly set and if you need any further assistance please let us know. Have a great day!
Best house around...
Absolutely the best auction house with the best service possible.
19 December 2017
Unprompted review
Reply from Excel Equipment
Thank you for your business David! We hope you enjoy your Titan Motorcycle lift and if you need any further assistance please let us know. Have a great day!
I called in a order on Tuesday and it …
I called in a order on Tuesday and it arrived on Thursday, outstanding service.
19 December 2017
Unprompted review
Reply from Excel Equipment
Thank you for your business James! If you need further assistance please let us know. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.