Exact Delivery Reviews 234

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 226 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability, efficiency, and excellent communication from start to finish, often highlighting competitive pricing and prompt responses. Many people appreciate the helpful and friendly staff, who are described as professional and courteous, going above and beyond expectations to ensure a smooth delivery process. The delivery service is frequently noted for being on time, with drivers providing updates and handling items with great care, even for large or delicate products. However, some customers also noted issues with delivery personnel, mentioning instances of rudeness, demands for additional payment, and a lack of willingness to deliver items to the requested location within the home. A few other people also felt that communication was sometimes difficult due to language barriers, and there were reports of items not being handled professionally, leading to issues.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting excellent communication... See more

Staff

People report positive experiences with staff, frequently highlighting their politeness, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting its reliability, efficiency, and excellent... See more

Product

Customers consistently note positive experiences with product delivery, often highlighting that items arrive... See more

Price

Customers had positive experiences with price, consistently finding it competitive, reasonable, and fair for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb service at a sensible price. Not the cheapest but their initial response to my request showed they’d actually read the request, unlike so many others. From first quote to final Delivery I was u... See more

Rated 5 out of 5 stars

Reliable Service From start to finish, this has been an excellent company to deal with. Accurate quote for the job with no hidden extras. Although I wasn't present for the collection, I understand th... See more

Rated 5 out of 5 stars

What a great company. Kept us informed of when the delivery would be made. Arrived bang on time. Driver and his mate were super friendly and helpful. Would have no hesitation in recommending them to a... See more

Rated 5 out of 5 stars

This the 2nd time I have used this company to ship an Ebay item. Both times the price has been competitive and the communication and service has been excellent. Definitely my go-to and would highly re... See more


Company details

  1. Courier and Delivery Service

Written by the company

Delivery services with jest of coffee


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

234 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

When I bought this mattress I explained…

When I bought this mattress I explained that I was nearly 70 and could the delivery men take it up to my apartment. When they came they said that they would only take the mattress up one floor and it would cost me £10 more for two more floors. After emphasising that I had explained that i would need help up to my apartment they reluctantly took it up. As they were quite angry I didnt feel comfortable in asking them to take it upstairs. I now have to find someone to pay to help me take itit2 upstairs. Kindness seems to have gone out the window today

28 April 2026
Unprompted review
Rated 5 out of 5 stars

First class delivery service

Had a picture delivered by Exact delivery and it was first class. Notified me delivery date and had the ability to send to a different location as I was away. Had a message night before with 3 hour time slot, and a text from the driver 45 minutes before delivery.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Reliable Service

Reliable Service
From start to finish, this has been an excellent company to deal with. Accurate quote for the job with no hidden extras. Although I wasn't present for the collection, I understand that went well and today's delivery was great. Nice team with a tricky job carried out cheerfully and professionally. Will certainly use again.

23 April 2026
Unprompted review

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