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Exact Delivery Reviews 

324
•
TrustScore 5 out of 5

4.8

Courier and Delivery Service
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Review summary

Created with AI, based on recent reviews

Evaluating 314 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and smooth delivery process, noting that drivers communicate arrival times clearly, arrive punctually, and always handle furniture with great care. Consumers also appreciate the competitive prices, fast responses, and excellent communication from the very beginning all the way to the final drop-off. However, some people mentioned encountering rude drivers, unexpected extra fees for stairs, or unprofessional behavior during the drop-off process. A few consumers also noted poor communication, missed time slots, or instances where delivery workers left items outside instead of bringing them inside.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery_service, noting excellent communication and punctual... See more

Staff

Users describe positive interactions with staff, highlighting excellent communication and helpfulness... See more

Service

Consumers find service to be positive, highlighting professional drivers and reasonable prices. Reviewers... See more

Product

Customers had extremely positive experiences with their product purchases and delivery services. Reviewers... See more

Price

Customers consistently note positive experiences with price, highlighting very reasonable rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Courier kept us informed all the way from collection to delivery. Driver and drivers mate were very frendly, and careful of the couch that was been delivered and very careful of our property when br... See more

Rated 5 out of 5 stars

Excellent service, exactly on time from top notch people, easy to contact, super helpful and use a very good system to keep track of delivery every step of the way. Delivered with care and faultless c... See more

Rated 5 out of 5 stars

I was given a date for delivery Monday 27th to Tuesday 28th, they messaged Tuesday with a time slot, I was then asked if time was suitable etc, Tuesday I was sent message when they were an hour away t... See more

Rated 5 out of 5 stars

Reliable Service From start to finish, this has been an excellent company to deal with. Accurate quote for the job with no hidden extras. Although I wasn't present for the collection, I understand th... See more

Company details

  1. Courier and Delivery Service

Written by the company

Delivery services with jest of coffee

Contact info

4.8

Excellent

TrustScore 5 out of 5

324 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 17% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(324)

323 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Reliable Service

Reliable Service
From start to finish, this has been an excellent company to deal with. Accurate quote for the job with no hidden extras. Although I wasn't present for the collection, I understand that went well and today's delivery was great. Nice team with a tricky job carried out cheerfully and professionally. Will certainly use again.

23 April 2026
Unprompted review
Rated 4 out of 5 stars

Came on time

Came on time, phoned beforehand to say when arriving. But did not have expected equipment to move a piano. It was taken away eventually but with some effort.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Was good

Delivery dates were not fast but actual delivery was very good with 2 men taking mattress to upstairs room.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Recommended delivery company covering most of the UK

We have used these guys numerous times and everything always turns up in condition, and customers are kept up to date with delivery as expected.

Over the last decade++ we have used so many delivery companies and out of.them we recommend very few. This company we would recommend, as we send a lot of glass items and had no issues so far!!

2 April 2026
Unprompted review

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