Fantastic pair of stunning hiking boots. The leather is so soft and they are incredibly comfortable. The customer service is amazing, got personal updates from Tim about my boots being made and delive... See more
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Excellent Shoes Bought my 2nd pair of shoes from Eves & Gray website. This time I bought the panther brogue in a dark purple. My word, they're a work of art. Took a while to arrive but they're... See more
Company replied
I purchased a pair of the Panther Oxfords and they are an excellent shoe, they're worth every penny . Tim was always there when i contacted him with any querys, and when I wanted a refund for an unw... See more
Company replied
Unclear and ambiguous returns instructions. Almost as if trying to trick the customer. No replies to either of the e-mails on the returns form. Had to ring your London number to get retur... See more
Company replied
Company details
Information provided by various external sources
A luxury London based brand that produces men's and women's dress shoes and accessories. We ship worldwide.
Contact info
United Kingdom
- evesandgray.co.uk
4.6
Excellent
141 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Excellent service shoes came in a…
Excellent service shoes came in a lovely presentation box with shoe covers horn top quality.
30 June 2022
Reply from Eves & Gray
Appreciate it very much GRAEME. We are very pleased to have you as a customer :-)
Dapper C
Great boot, amazing craftsmanship, was looking for one with purple highlights, PERFECT!!!
22 June 2022
Reply from Eves & Gray
Thank you Christopher, proud to have you as a customer :)
Beautiful boots
22 June 2022
Reply from Eves & Gray
Thank you for taking the time to review us Mick, appreciated :)
Quality product delivered on time
22 June 2022
Reply from Eves & Gray
Thank you veery much for the review :)
Reply from Eves & Gray
Appreciated greatly Darren, thank you :)
I have purchased 4 pairs of shoes 👞…
I have purchased 4 pairs of shoes 👞 from eves and gray and they are the most comfortable shoes I have ever purchased, tried shoes from other outlets but eves and grays too me are the ones. Smart stylish extremely comfortable quality shoes backed up good service.
20 June 2022
Reply from Eves & Gray
Thank you very much kind Sir for taking the time to review us. Proud to have you as a customer :)
It is the first time I have bought some…
It is the first time I have bought some shoes from Eves&Gray but they did not have my size after ordering online. However, my size showed on the website but there wasn’t any stock available but I actually was contacted by a senior person who sincerely apologised for the error and he did say we have another colour so this is acceptable as everyone makes mistakes at times but to be upfront and tell you so is fine and I’m happy with that. The shoes I collected them from Parcelforce as I was at work and could not receive them. My fault, however the quality is fantastic and I love them, boxed and packaged to perfection and well worth the money to. I have been told as soon as they come across the colour, I originally wanted they will contact me which I have no doubt at all. I will buy again for two reasons. Firstly, excellent quality and secondly, they made the effort and went out of there way…
Many thanks Tim
18 June 2022
Reply from Eves & Gray
Thank you very much Neil for taking the time to review us and explain the sale etc - We love to hear feedback and are very pleased to have you as a customer :)
The shoes are beautiful very comfy and…
The shoes are beautiful very comfy and need no breaking in. I had a query with Customer service they it settled perfectly highly recommended.
17 June 2022
Reply from Eves & Gray
Thank you very much for taking the time to leave us a review. Appreciated greatly :)
Fantastic shoes and service
Great pair of shoes, delivered within days of me paying for them.
17 June 2022
Reply from Eves & Gray
Thank you very much for taking the time to review us :) Much appreciated!
Perfect fit and quality is outstanding.
15 June 2022
Reply from Eves & Gray
Good afternoon Paul
Thank you so much for taking the time to leave a review. Greatly appreciated from us all at Eves&Gray London
Excellent product and service
15 June 2022
Reply from Eves & Gray
Good afternoon Adrian
Thank you so much for taking the time to write us a review. We appreciate it greatly. Very best regards E&G London :)
Great shoes very well made and stylish
Great shoes very well made and stylish. Well worth the money.
15 June 2022
Reply from Eves & Gray
Good afternoon Gary
Thank you ever so much for taking the time to leave us a review. Greatly appreciated and we are very proud to have you as a customer. Many thanks E&G Team
Perfect
Perfect - the only word that could be used to describe their shoes, customer service and quality. If you like your bespoke footwear, these have to be on your go-to list, its that simple... 👍
15 June 2022
Reply from Eves & Gray
Thank you very much indeed Simon - Much appreciated from us all at Eves&Gray :)
Reply from Eves & Gray
Apologies John, This is a "Made to order" item which is being made for you as we speak.They are not held in stock and we are still within our build/delivery period. The non fast-lane items typically take 3-4 weeks to make. Please note this is stated on the website and we hope you like them once finished. Thanks E&G Team
Ordered some of the beautiful purple…
Ordered some of the beautiful purple brogues-they ‘ve just arrived and are absolutely brilliant. I’ve ordered handmade shoes before and these are easily comparable. Very pleased!
8 June 2022
Unprompted review
Reply from Eves & Gray
We appreciate greatly the review and thank you for being a customer :)
AmaZing shoes particularly the artisan…
AmaZing shoes particularly the artisan range. Great quality!!
20 April 2022
Unprompted review
Reply from Eves & Gray
Thank you James :) We are proud to have you as a customer. Much appreciated - E&G Team
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