Everyone Does It Reviews 

Bought a piece of glasswear from them and within 24 hours it had broken, from its intended use. I was heating it up and a crack appeared - which should not have happened. I have emailed support already and waited a long time to be fobbed off and told you dont take returns on used glasswear... Well mine broke for no reason. And now you are ignoring my response to the support ticket.

It’s now almost two months since this company told me in writing that I would be issued with a refund for a defective Firefly 2 vaporizer that I purchased in FEBRUARY of this year! They claim their returns department is shut, despite having no problems selling products and despite the UK government announcing that non essential shops are now reopening. They continue to ignore all my emails and can’t even give me the respect of an email informing me when I can return my faulty item. They MUST now know when their return department is reopening, I’m sorry. I just don’t believe that they are the only website whose aren’t issuing returns, it’s ridiculous and against the law! Every customer has the right to return a purchased item and receive a refund. I only had the vaporizer for 2 months before it stopped working and it cost £209!!!!!
They don’t care about my consumer rights and I have every fear that they’re going to steal my money.
PLEASE PLEASE PLEASE DON’T BUY ANYTHING FROM THIS COMPANY! If your purchase is faulty or goes wrong they won’t care and they will ignore your emails! I believe they are about to go BUST! Ive already written a review on here but I’m desperate to make sure nobody has to go through what I’ve had to go through with this company. I’ve sent them so many emails I’ve lost count and as a single mum with a severely disabled child - that is ALOT of money to me. I suffer with anxiety disorder and rely on vaping cbd flower to ease my symptoms. I’ve never felt so let down by a company before....☹️

UPDATE: Thank you for finally giving me a proper explanation! That’s all I ever wanted. Ignoring your customers is never a good idea as it fills us with anger and resentment, especially when we’re owed hundreds of pounds! It’s just a shame that it took me giving you a bad review on TRUSTPILOT to force your hand, as it’s very much in your interest to😞
Luckily, with this recent news that the UK government has given the go ahead for all non essential shops to resume as normal from 15th June (5 days from today), i expect your returns department to open next week. I look forward to hearing from you within the next 7 days.

I would leave 0 stars if possible. Avoid this company like the plague if you value your sanity! First the item was out of stock and it was up to me to get into contact with them. Then they sent me the wrong item. They then agreed to sent me the missing items but only sent me 2 out of the 5 items I had paid for. Absolutely shocking service. Nobody ever replies to your emails. I have spent 3 weeks attempting to resolve this and still nothing! Be warned!!!

Yes one of your staff got in contact and told me I had agreed to something which I have email proof I DID NOT. so not only do you treat your customers appallingly you also call them liars!!!!

This was my first time ordering from this company and i can assure you i will not be ordering from them again. I had ordered my product over 2 weeks ago now and still have not even recieved a shipping confirmation. They have charged my credit card but never sent the device i ordered and my emails inquiring about this issue have not been returned. At this point i have asked for a full refund and to just cancel the order but i am concerned i will not be refunded and never recieve my device. Not very professional.

I bought a vape from them a month or so ago but cannot get rid of plastic taste making the item unuseable, informed them about this and had a couple of messages from them looking to resolve,
Until I asked about returning it. Since then I have had 1 email saying they would pass on to returns team and then nothing except a couple of automated responses to the many e mails I have sent. They have £205 of my money and I have a vape and spares I can't use, not sure that's very balanced NamasteVapes, not good for your karma.
*UPDATE
I have now received an email from namaste stating they will not issue a return or refund as they are sure the taste will go on its own. This is despite previously sending me a message stating that I "should not be tasting plastic and it should have gone after a couple of dry burns" If this plastic taste is still here after 1 month around 40 x 7 minute burn off @ 220°C and is actually getting worse then it is never going to go. When I gave up e mailing I called them to get them to explain why they were contradicting themselves and ask them to explain they said someone would call me back within 30 mins. After 35 mins and no call I rang back to find the phone lines now diverted to Canada. DO NOT ORDER FROM THIS COMPANY THEY WILL NOT HONOUR THEIR LEGAL OBLIGATIONS IF YOU HAVE A PROBLEM. IF THIS COMPANY IS NOT ALREADY GOING BUST THEY SOON WILL BE WITH CUSTOMER SERVICE LIKE THIS!!

Bought myself a Mighty vaporizer. Order was cancelled without reason instantly after I placed the order.

Great prices, best selection.
Perfect customer service when faced with issues.

Bought a starry v3 off of the website. Panicked thinking it was a v1 so rang them and a very friendly gentleman answered and informed me that they only stock the v3 :). Very happy with the speed of delivery and the product and came with a free metal grinder. I usually steer clear of metal as i dont feel they grind as fine but this one is serious. Just wish it had a pollen catcher

First and last time using this company, absolutely shambolic customer service (Non existent is the correct term).
Order was apparently dispatched on 6th April, however the tracking number I have been given is not valid.
I have emailed the company on 3 separate occasions since last Saturday and have not had a single response.
Unfortunately there is no phone number to contact via the phone.
It seems like I will have to go to Trading Standards as this company have taken my money without providing me the goods and are refusing to reply to my emails.

Bit late, I bought a mighty (arrived on time) and later a blaze M&M pipe, which I paid for next day delivery, which then took 4 days to arrive (not great). The pipe is fantastic though and was still a fair price. The Mighty now seems to be producing a lot of vapour out of the bottom which has me a little curious, it's almost as if it has cracked, and as I haven't dropped the unit I'm unsure as to what's causing it. Nonetheless the items arrived in perfect condition and with only a minor wait. I shall be using these guys again.

Speedy delivery, and low competitive prices

Very happy with product and service

Ordered the flowermate swiftpro the delivery said they would be hear Friday and never showed wasting people s time and the vaporizer I got for 164 euro not worth 50 very poor quality battery doesn't last long and when your using it turns itself off and very hard to get a pull or drag off it poor quality Not worth €164 I would not recommend

Just ordered the new valcano hybrid from everyone does it uk I was a bit sceptical due to some reviews but then I realized I was reading the reviews for .COM. Anyways needless to say I ordered it got a nice 10% discount plus a freebie in the box, and before I forget the valcano hybrid is top notch. Good fast service thank you.

Good site with lots of variety. Fast and efficient shipping and good communication.

Ordered from these guys before always a fast hassle free service keep you up to date with your order highly recommended

I paid next day delivery super satisfied was delivered next day good website

Give 5 stars 🌟 and if ur trying give up
Tobacco this is the best I no I tried it
💯💯💯💯💯💯