Event Tickets Center Reviews 

64,399
•
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 5,202 reviews, most reviewers were somewhat happy with their experience overall. Many consumers find the digital platform simple to navigate, pointing out that purchasing tickets for popular live events is generally quick and straightforward. Shoppers frequently mention that discovering available seating areas and safely completing transactions works smoothly during their visits to the website. The minority of people were dissatisfied with higher prices and unexpected extra fees compared to purchasing directly from standard box office sites. Some reviewers also noted that the email delivery and ticket retrieval process felt confusing, stressful, and complicated right before attending shows.

What people talk about most

Order

Customers expressed deep frustration and disappointment regarding their order experiences, frequently... See more

User experience

Reviewers mention mixed feedback about user experience, with some customers praising the fast, effortless,... See more

Website

Consumers express deep frustration with the website, frequently reporting concerns regarding ticket pricing... See more

Price

Users describe widespread dissatisfaction with ticket prices, expressing frustration over being charged... See more

Service

Customers consistently note ambiguous experiences with service, as some reviewers report that orders were... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Advertise the actual price…including fees. This nonsense is called ‘bait and switch’. I don’t care how common other misleading marketers do this. Make the seat picker smartphone friendly with Zoom... See more

Rated 3 out of 5 stars

I went to purchase tickets for a show and for the second time I fell for this website;popped up first as a sponsored site. It looks misleading and I thought I was going to the legitimate website. I en... See more

Company replied

Rated 3 out of 5 stars

If you can act as a 3rd party rep for the tickets, then you can link me to them, or at least tell me exactly what company I should be looking for an email from. Found it very difficult to figure o... See more

Rated 3 out of 5 stars

Still like the ability to print tickets, especially when purchased as gifts to aging parents who do not use etickets

Company replied


Company details

  1. Event Ticket Seller

About Event Tickets Center

Written by the company

Experience is everything.

At Event Tickets Center, we believe that buying tickets should be simple, so we streamlined the online buying process by creating a user-friendly platform to browse millions of tickets to thousands of national and local events.

We use industry-standard technology to keep your information secure, and all purchases are backed by our 100% Guarantee, so you can shop with peace of mind, too.

From sports fanatics to music lovers and theater enthusiasts, Event Tickets Center connects audiences nationwide with the tickets they need to create memories that will last a lifetime.

Event Tickets Center is a proud member of the Gainesville Chamber of Commerce.

Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center - Connecting You with the Tickets You Need

Written by the company

Event Tickets Center provides a secure and convenient place to connect fans with the tickets they need. Driven by a shared love of concerts and live events, the team at Event Tickets Center works together to deliver a seamless and user-friendly online experience, helping customers find the tickets they need to create experiences and memories that last a lifetime.

Event Tickets Center 100% Guarantee

All orders are backed by our 100% guarantee

You will receive a 100% refund for your tickets if: Your order was accepted but not delivered by the seller, your order was accepted but not delivered in time for the event, your tickets were not valid for entry (1), or your event is cancelled and is not rescheduled (2). Notes: (1) Verified proof must be provided in letter form from the venue. Written or stamped "voids" do not constitute verified proof. (2) 100% refund for a cancelled event does not include shipping. Shop for tickets on EventTicketsCenter.com with the comfort of knowing that your purchase is covered by our 100% guarantee.

Contact info

3.1

Average

TrustScore 3 out of 5

64K reviews

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3.1

All reviews

(64,399)

5,186 reviews in the last 12 months

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Rated 5 out of 5 stars

Very easy and seamless to choose…

Very easy and seamless to choose tickets and then download.

18 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Jane!

We're happy to hear it! Thanks for the review and we hope you enjoy your show!

Rated 1 out of 5 stars

It is very difficult to find your…

It is very difficult to find your ticket. The website is not user-friendly, and I had to send several emails just to recover my password. It would be much more convenient to simply allow users to download the ticket directly to their wallet.

29 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Maria!

We're sorry to hear your experience was difficult. Unfortunately Event Tickets Center does not have control over the required delivery method of the tickets including downloading to your wallet, printing tickets, or requiring a mobile phone/separate app for entry. These requirements are put into place by the specific venue and/or event promoter. If you need any assistance with claiming your tickets or have questions please feel free to reach out to our support team at customersupport@eventticketscenter.com.

Rated 5 out of 5 stars

Can’t retrieve tickets from the…

Can’t retrieve tickets from the website. I clicked on the link and could not retrieve my tickets. Please send me two tickets which I paid for the Thursday game.

28 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Mark!

If you are still having issues accessing your tickets please reach out to our support team for assistance. They can be reached either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.

Rated 5 out of 5 stars

Great seller

Great seller

Thank you so much

28 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Thanks for the kind words, Dennis!

Rated 1 out of 5 stars

You can’t resell your tickets

You can’t resell your tickets. It’s not user friendly.

1 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Emily!

We're sorry to hear you found the system confusing. You can use, resell, or gift your tickets that you purchased. Please feel free to reach out to our support team for more information on reselling your tickets at customersupport@eventticketscenter.com.

Rated 3 out of 5 stars

I’m pretty disappointed with this…

I’m pretty disappointed with this ticket-buying experience. I wasn’t able to choose the specific seats I wanted, and considering how much I paid in additional fees, I expected to receive much better seats. Instead, our seats are way off to the edge and not nearly as good as I expected for the price.

I later found that tickets purchased directly through the event center were available for less, which makes the extra cost even harder to justify. I understand that ticket prices and availability can vary, but if you’re charging significantly more in fees, I would expect either better seating options or a better overall value.

The concert itself should be great, but I’m not real thrilled with the ticket-buying experience or the value I received.

28 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Kylee!

We appreciate you taking the time to leave a review. While our site displays section and row details, seat numbers are provided at ticket transfer. This is a standard practice of the secondary ticketing industry for a number of reasons including security of the seller's inventory and privacy for the original ticket owners as they may be season ticket holders or dues-paying members of the venue.

As a live resale marketplace, tickets on our site are listed by registered sellers from their own inventories. These sellers set their own prices based on their estimated market value. As a result, prices on our marketplace are usually going to be above or below face value.

Rated 4 out of 5 stars

Web sight kept hanging when I purchased…

Web sight kept hanging when I purchased tickets.

1 May 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Go!

We're sorry to hear that there were issues with the site while you were shopping. If you need any details double checked by our support team please feel free to reach out at customersupport@eventicketscenter.com.

Rated 1 out of 5 stars

Your company wasn't affiliated with the…

Your company wasn't affiliated with the venue that I was attending
I'm waiting for a refund

28 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Darius!

Looking at the notes on your order we can see the credit for the unfulfilled purchase was confirmed yesterday, 9/28. Typically, these credits take 5-7 business days to process so keep an eye on the account used at checkout for the credit to be reflected by your financial institution.

Rated 3 out of 5 stars

No seat selection

No seat selection. Only row. And your fee is too high

28 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Laura!

While our site displays section and row details, seat numbers are not provided until ticket transfer. This is for a number of reasons including privacy for the original ticket owners as these tickets may be from a season ticket holder or dues-paying member of the venue.

Rated 3 out of 5 stars

Kind of frustrating

I felt that the process was very complicated. It is not friendly to older people like me who are not comfortable having to complete everything digitally.

28 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Lee!

We're sorry to hear you found the experience confusing. If you have any questions about your purchase or need any assistance with claiming your tickets once transferred please feel free to reach out to our support team as they will be happy to help. They can be reached either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.

Rated 1 out of 5 stars

I clicked on the link to accept ticket…

I clicked on the link to accept ticket transfer and it says it doesn't recognize my email. Yes that would be the same email you just sent the link to! This is way to complicated for a customer who is just expecting to get the tickets they just paid way too much money for!

28 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Robert!

We're sorry to hear you're having difficulty accepting your tickets. If you are still having issues accessing your tickets please reach out to our support team for assistance. They can be reached either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.

Rated 3 out of 5 stars

very cofusing

28 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Linda!

We're sorry to hear you found the experience confusing. If you have any questions about your purchase or need any assistance with claiming your tickets once transferred please feel free to reach out to our support team as they will be happy to help. They can be reached either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.

Rated 1 out of 5 stars

I did not know this was a reselling…

I did not know this was a reselling website and paid double what the tickets were actually worth. Will be avoiding this site like the plague going forward.

28 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hello Anthony!

We're sorry to hear there was confusion around your purchase. We state clearly that we are a resale marketplace on our site and during checkout. We make no attempt to pose, mimic, or position ourselves as any venue box office or primary ticketing agency.

Prices on our platform are set by verified seller partners based on market demand, which means listed amounts may be higher or lower than original face value. To ensure transparency, we feature all-in pricing, which includes required fees in the site maps with a full cost breakdown available before checkout so buyers can review full costs before finalizing a purchase.

Rated 1 out of 5 stars

Your site is extremely misleading

Your site is extremely misleading. I thought I was buying from a direct vendor. Now I'm stuck with tickets I paid $500 for which I could have directly purchased for $200.

28 September 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Susan!

We're sorry to hear there was confusion around your purchase. We state clearly that we are a resale marketplace on our site and during checkout. We make no attempt to pose, mimic, or position ourselves as any venue box office or primary ticketing agency.

Prices on our platform are set by verified seller partners based on market demand, which means listed amounts may be higher or lower than original face value. To ensure transparency, we feature all-in pricing, which includes required fees in the site maps with a full cost breakdown available before checkout so buyers can review full costs before finalizing a purchase.

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