Evelyn Boutique Reviews 

141
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, most reviewers were let down by their experience overall. Many customers found that the products received were of poor quality, often made from cheap materials like plastic instead of advertised leather, and did not match the online descriptions or images, frequently having incorrect sizing. Reviewers also experienced significant delays or complete non-receipt of their orders, sometimes waiting months without communication from the merchant. A major point of frustration for customers was the return process, which often required shipping items back to China at their own considerable expense. Many reported that the company offered only partial refunds or store credit instead of full reimbursement, even for faulty or incorrect items, and some struggled to get any response or found that stated return policies were not honored.

What people talk about most

Product

Reviewers mention significant dissatisfaction with the product, frequently citing discrepancies between... See more

Quality

Customers consistently express disappointment with the quality of products, frequently describing items as... See more

Order

People report negative experiences with order, with many advising others not to order from this company due... See more

Return policy

Clients share negative opinions on the return policy, with many reviewers expressing frustration over having... See more

Refund

Reviewers highlight negative aspects of refund, with many reporting that the company does not provide full... See more

Reviews shaping this summary

Rated 1 out of 5 stars

want to return a new item??? their response: Our company does not offer free return labels. To ensure you receive a full refund for your order, it will need to be returned to our warehouse in C... See more

Rated 1 out of 5 stars

Bought shoes from here, sucked in by price before realising, then cancelled in line with their cancellation policy but they sent anyway. Clearly not remotely leather and arrived absolutely wreaking of... See more

Rated 1 out of 5 stars

NO idea the label was from Asia. The site looks SO Australian. Tracking … is ridiculous, use a fortune teller instead. Time line … book a flight OS and go to factory it would be quicker. Cust... See more

Rated 1 out of 5 stars

Ordered $300. from internet looking for different designs. Received items, decided immediately that I was taken for a ride. Quality was low. Shoes were hard, didn't even try on. Contacted them with no... See more



Contact info

1.3

Bad

TrustScore 1.5 out of 5

141 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(141)

64 reviews in the last 12 months

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Rated 1 out of 5 stars

Cheap Material, poor quality

The item I ordered was billed as "cotton blend" but turns out it is 100% polyester and it is the cheapest polyester I've ever seen. Like something you'd win at a game at the State Fair. Ugh. A lot of money down the drain for an item I will be donating to Goodwill tomorrow.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Less than one star - cheap Chinese

Less than one star. Very cheap crap made in China taking an American sounding name. The top I got was so ugly I wouldn't wear it to bed. Not at all like the photo. They don't refund!!! They said in order to save me the cost of shipping back I could give the item away and they would refund me 25% the cost of the item! BUYERS BEWARE!!

1 February 2026
Unprompted review
Rated 1 out of 5 stars

Beware

Beware. This company includes different names including Madison & Mae. Sounds like a US company but is actually a company based in China. The merchandise is ugly and cheap and does not resemble the photos. Still requesting return info, they are still dodging a response.

18 January 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THEM

DO NOT BUY FROM THEM!
Shoes are CHEAP and not as advertised on site. Customer service is terrible, they want you to ship to China at your own cost for a full refund. They offered to give me a 10% refund to keep the shoes. RIDICULOUS

28 January 2026
Unprompted review
Rated 1 out of 5 stars

I bought boots

I bought boots. It was really nice boots picture on their website. After I ordered it they didn't send me an email about my order. Kind of suspicious, then I contacted with bank wanted to cancel transfer. But they sent me shoes. OMG, the smell was disgusting, shape was so funny. Not same as picture on website. I'm really furious. Contacted them. They offered me refund 20% of my money instead of shipping to Hangzhou, China. They should stop this scam. Don't buy anything from them.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Merchandise finally arrived and is cheap junk and nothing like the description. AVOID!

21 January 2026
Unprompted review
Rated 1 out of 5 stars

want to return a new item??

want to return a new item??? their response: Our company does not offer free return labels. To ensure you receive a full refund for your order, it will need to be returned to our warehouse in China, where it was originally shipped from.
You don’t need a return form—only the return address is necessary for your return.

Here’s the return address for your convenience:
Hangzhou Sumai Technology Co., Ltd., 3rd Floor, Building 3, No. 55 Yifeng Road, Xiasha Street, Qiantang District, Hangzhou City, Zhejiang Province, China
Shen yueyin 15867157301

not easy or cheap-

18 January 2026
Unprompted review
Rated 1 out of 5 stars

Dress arrived and was faulty

Dress arrived and was faulty. Returns have to go to China. The company would not give a full refund for a dress with eight faults. I do not beeive they act within the law. BUYER BEWARE

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Hi, I just want to say thank you so much. I purchased a frock for my daughter, and it is really beautiful. The fabric is very good quality, and it was better than I expected. I am very happy with the product and would love to buy more things for my daughter in the future. Thank you again.

14 January 2026
Unprompted review
Rated 1 out of 5 stars

Company is a fraud …

I’ve been sending emails after emails and get no response. Oh wish I had checked the reviews before ordering! The shirt that finally came isn’t the one that was advertised! The material feels cheap! The shirt covers the bust area but tight around the hips. The sleeves are so long! I’ve learn my lesson and will never order from facebook. I did see the item on facebook but I went to the company website! I’m out 50.00.

10 January 2026
Unprompted review
Rated 1 out of 5 stars

This company is a fraud

This company is a fraud. They sent a product that was like a shower curtain fabric with a plaid print, and sleeves defective and not wearable because they are so tight. Then they won't let your return it as the policy states.

12 January 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company!

Their sizing is ridiculous and when I said either get me the right size or send refund they went silent. Learned my lesson that I should have read Google reviews.

11 January 2026
Unprompted review
Rated 1 out of 5 stars

This is a fraud

This is a fraud. I ordered XXL sweaters, and recEIVED medium at best. If you wish to return items, you must send to an address in China. We know how that will work out. If you keep the items and register a complaint with them, they will reimburse you 20% of the cost. So, someone is making 80% of the total cost, and I'm left with two, too small, little quality sweaters.

9 January 2026
Unprompted review
Rated 1 out of 5 stars

This is a SCAM

Clothes are not what is pictured. Cheap and material is not what was represented. Do NOT MAKE PURCHASE.

Returns are international to China.

30 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam alert

Complete bait and switch. False advertising. Bought an outfit I saw advertised on social media for my wife for Christmas. Took 2 weeks longer than advertised to receive and the product was crap. 3 sizes to small and 3 world quality. This company needs to be shut down. It’s obviously a front for something else going on. DO NOT BUY FROM THIS COMPANY!!!!

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Horrible product

Horrible product, very bad quality, don't ever ever fall for this scam. Product photos are all fake, the actual product is very very cheap in look and worse quality you can ever get on a product. Don't even think about returning the product because they ask you to ship the product back to CHINA on your own expanse. DO NOT BUY ANYTHING FROM THIS WEBSITE...

27 December 2025
Unprompted review

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