Good toilets. Really helpful customer service staff and and delivery driver. Delivery between 7.00am to 4.00pm which is too long - make it am or pm. When I rang to ask when to expect the delivery I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
You totally disregarded our instruction to arrive after 9 o'clock. The operator was over an hour early which meant my site person rushing to get there . Better timetabled communications would be appr... See more
Company replied
Several complaints over the years we’ve used them with regards to cleaning the portaloo’s. This last time was the final straw! We were promised priority cleaning the day following my compla... See more
Company replied
We have just had two disabled toilets emptied by Mikial (sorry if spelling is incorrect) at Woodlarks Campsite. What an absolute credit he is to your company! He was polite, professional, a total gent... See more
Company replied
Company details
- Portable Toilet Supplier
- Construction Company
- Plant and Machinery Hire
- Ready Mix Concrete Supplier
- Scaffolding Rental Service
- Septic System Service
Written by the company
Our mission is to be your choice for sustainable toilet and welfare hire nationwide. We want our customers to recommend us to others and to use our services time after time.
Sustainable. Toilets. Welfare.
Written by the company
- oh, we also Empty Septic Tanks!!
- We aim to have customers recommend euroloo and return because we’re easy to work with, reliable, friendly, and have a skilled, customer-focused team.
Guaranteed Next Day Delivery
or You Get it For FREE
We're that confident in our ability to guarantee to delivery your next portable toilet the very next day that we'll waive your delivery charge if we dont!!
Contact info
euro House, CM2 7TA, Chelmsford, United Kingdom
- 0800 61 22 515
- sales@euroloo.com
- euroloo.com
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
THANK YOU MARVIN EUROLOO
Not toilet related, but a very kind man named Marvin saved my 15-year-old daughter from sexual harassment and theft by a group of migrant men. Hearing what he did brought me to tears.
I will certainly recommend this company to my brother, who works for Kier, as Euroloo clearly hires great people.
7 July 2026
Unprompted review
Reply from euroloo
Hello Emily, thank you so much for taking the time to leave us such a wonderful review. We are incredibly proud of Marvin, he truly went above and beyond and we have made sure to share your lovely comments with him and the wider team. We are so glad he was there to help. We wish you and your daughter all the very best!
Weekend portaloo hire
Phoned to confirm ETA on the day so no hanging around waiting for them to arrive. Pleasant, polite chap unloaded clean and ready to use portaloo. Monday arranged collection after the weekend and they were very helpful and accommodating. Arrived, removed the portloo. Again cant fault the service really helpful, friendly staff. Will def use them again and recommend.
4 July 2026
Reply from euroloo
Hello, thank you so much for taking the time to leave us a review. We are so glad to hear about your experience with your hire. We will be sure to share this with our team and thank them all on your behalf!
Reply from euroloo
Hello, thank you for taking the time to leave us a review. We are so glad to hear about the quality easy service you received. We will be sure to share this with the whole team on your behalf.
Alin delivered toilet very helpful and…
Alin delivered toilet very helpful and polite
14 July 2026
Unprompted review
Reply from euroloo
Hello Dan, thank you so much for taking the time to leave us a review. We are so happy to hear about the helpful and polite service you received from Alin, we will be sure to share this with him on your behalf!
Exelent job from Alin Gabor very…
Exelent job from Alin Gabor very helpful guy and polite
14 July 2026
Unprompted review
Reply from euroloo
Hi Xheni, thank you so much for your feedback. We are so glad to that you had an excellent service from Alin. We will pass your feedback over to him and the rest of the team. Once again, thank you for sharing this with us!
Super quick and efficient service
Super quick and efficient service, Alin is very good specialist that installed portable toilet very quick, easy and safe. Very satisfied!
14 July 2026
Unprompted review
Reply from euroloo
Hello Mark, thank you for taking the time to leave us a review. It's great to read about the super quick and efficient service you received from our driver Alin. We will share these comments with Alin on your behalf. Once again, thank you your review!
Euroloo unable to offer service
Our septic tank has been emptied successfully without problem for over 40 years. Euroloo say they are unable to empty ours as they are unable to park on our quiet dead end road for "health and safety reasons"
13 July 2026
Unprompted review
Reply from euroloo
Hi Nicholas, thank you for taking the time to leave us a review of your experience. We are so sorry to hear of the issues you've faced regarding us not being able to park and service your tank. We have shared the details of this with our customer service team on your behalf. Once again, we apologise for any inconvenience this has caused.
great service
Sent emai, and they got back to me straight away via email and even followed up with a call. Great service from Charli
7 July 2026
Reply from euroloo
Hi Olly, thank you for taking the time to leave us a review. We are so pleased to hear about the great service you received from Charli, we will be sure to share this with her and the rest of the team on your behalf!
Reply from euroloo
Hello Ms James, thank you so much for leaving us a review. We are so glad to hear that your service has been very reliable. We really appreciate your feedback and will be sure to share it with the whole team.
Reply from euroloo
Hi Julio, thank you for taking the time to leave us a review. We are so glad to hear about the good quality and excellent service you received. We will be sure to share this with the wider team on your behalf!
Very happy with Alin's delivery
13 July 2026
Unprompted review
Reply from euroloo
Hello Constantin, thank you for your feedback. We are delighted to hear that you were very happy with your delivery. We will be sure to share this feedback with Alin and the rest of the team!
Alin was great and helpful with the…
Alin was great and helpful with the delivery and explained in details how the cleaning of unit works.
13 July 2026
Unprompted review
Reply from euroloo
Hello Biagio, thank you so much for taking the time to leave us a review. We really appreciate the feedback and know Alin & the team will to. We will be sure to share this on your behalf, thank you once again!
Hire and delivery is easy. Can’t get rid of the full stinking toilet.
Hire and delivery is easy. Removal is impossible! Arrived 3/7and today is the 10/7 and after numerous calls to customer care and head office and every person but the person who can tell me when the loo will be retrieved, it’s going to stay over the weekend. Euroloo don’t work weekends so I have a full toilet on my driveway for over a week and past my 8 day contract. Do not hire from them you can’t get a reasonable response when returning the toilet.
10 July 2026
Unprompted review
Reply from euroloo
Hello Jemma, thank you for taking the time to leave us a review. We are so sorry to hear about the negative experience you have received. We have shared the details of this review with our customer service team on your behalf. Once again, we are so sorry for any inconvenience caused to you by this.
We hired a loo for a party which was a…
We hired a loo for a party which was a week ago and the Loo arrived on time.
However we have called and emailed every day to ask when it will be removed and no one can tell us when. We now have a loo which smells and we can't open our windows because of it.
I am sorry, but this is terrible customer service, and I would not recommend this company.
The loo is still here!
6 July 2026
Unprompted review
Reply from euroloo
Hello Hesham, thank you for your feedback. We are so sorry to hear about your experience with euroloo. We have shared the details of this with our customer service team to get this looked into on your behalf. We are so sorry for any inconvenience caused to you by this.
Dont Use
Very difficult to deal with, drivers unhelpful, rarely service / empty and leave toilets on site over 2.5 weeks after off hiring without servicing and leaving unpleasant smell in the hot weather- avoid this company. Lots of hidden extras, charge 7 days from off hire, a fee for a specific collection / drop off time / date
10 July 2026
Unprompted review
Reply from euroloo
Hello Jonathan, thank you for taking the team to leave us a review. We are so sorry to hear about your negative experience with us. We have shared the details of this review with our team and once again would like to apologise for any inconvenience caused to you.
Service is good.
2 July 2026
Reply from euroloo
Thank you so much for your review Shudong, we really appreciate your feedback on our service!
Absolutely shocking service from…
Absolutely shocking service from Euroloo. They never turned up to service the toilet as agreed, and every time I contacted them I was told someone would call me back. Nobody ever did.
After chasing them repeatedly and getting nowhere, I ended up cancelling the service altogether. I then had to contact them again just to arrange for the toilet to be collected, and in the end I had to go elsewhere to get a reliable service.
The whole experience was an absolute shitshow from start to finish. Poor communication, broken promises, and terrible customer service. I wouldn’t recommend Euroloo to anyone.
9 July 2026
Unprompted review
Reply from euroloo
Hello Ashley, thank you for taking the time to leave us a review. We are so sorry to hear about the experience you have received as this is not what we expect for our customers. We have shared the details of your review with the team internally to try and get this rectified for you. Once again, we are so sorry for the inconvenience caused.
Alin Gabor extremely happy with the…
Alin Gabor extremely happy with the service , quick and efficient , lovely
9 July 2026
Unprompted review
Reply from euroloo
Hello Kay, thank you so much for taking the time to leave us a review. We are so glad to heat about the five star experience you had with Alin and the efficient service you received. We will be sure to share this with him and the rest of the team on your behalf!
It was the worst ever had the…
It was the worst service ever had the toilet for 7 weeks and only once it was cleaned out the sink that came from it with the very hot weather off hired it and it’s just been left there and the smell is getting worse never ever again
18 May 2026
Reply from euroloo
Hello Stephen, thank you for leaving us your review. We are so sorry to hear about the experience you have received. We have shared the details of your review with our customer service team. Once again, we are so sorry for any inconvenience caused to you by this.
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