Gum, teeth, & earth friendly bamboo toothbrushes are the best I've used. Delivery times are excellent. Only complaint is water flosser does not last long in hard water area and the ultraviolet featur... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered replacement heads, they arrived very fast. This was already the best sonic toothbrush I had come across, but what really struck me was how much better my teeth felt after using the fresh h... See more
Company replied
I received a Spotlight toothbrush as a gift last year. At first, I had an issue with it charging, but I contacted customer support and they immediately sent me a replacement charger with no hassle... See more
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The best customer care, such a nice company to deal with. I had a problem with the promotion code and personalization but placed my order anyway,contacted spotlight by email and got an instant reply a... See more
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Company details
- #14 of 23 best companies in Beauty Product Supplier
- #4 of 9 best companies in Beauty Supply Store
- #1 of 4 best companies in Cosmetic Dentist
- #20 of 27 best companies in Health and Beauty Shop
- #1 of 3 best companies in Teeth Whitening Service
About Spotlight Oral Care EU
Written by the company
Created by Dentists
Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.
Made With Care
Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.Contact info
Block 2, Harris House, Small IDA Business Park, Tuam Road, H91 RK5Y, Galway, Ireland
- +353-87-466-2473
- info@spotlightoralcare.com
- eu.spotlightoralcare.com
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Spotlight Oral Care EU
Thank you so much for your wonderful review Sharon! We're delighted to hear you're happy with the product and that your order arrived quickly. We really appreciate your support
Reply from Spotlight Oral Care EU
We really appreciate your kind feedback Milly!
Reply from Spotlight Oral Care EU
Thank you for your lovely review! We hope the presents are a big hit. We really appreciate your support and hope the recipients love their Spotlight products! ✨
I have been buying products from this…
I have been buying products from this company from the start of spotlight oral care. I can honestly say that my teeth & mouth have never felt so good. Orders arrive on time.
2 July 2026
Reply from Spotlight Oral Care EU
Thank you so much for your continued support since the very beginning of Spotlight Oral Care! It means the world to hear that our products have made such a positive difference for you Susan!
Perfect Transaction
13 July 2026
Reply from Spotlight Oral Care EU
We appreciate your kind feedback and custom Dave!
Love the product’s they keep my oral…
Love the product’s they keep my oral hygiene routine perfect. Site is easy to order from. I never have any issues
3 July 2026
Reply from Spotlight Oral Care EU
Thank you so much for your wonderful feedback! We’re delighted to hear that our products are helping to keep your oral hygiene routine on track and that you find our website easy to use. 😊
We really appreciate your continued support and are so glad to hear you’ve had such a positive experience ordering with us.
Reply from Spotlight Oral Care EU
Thank you for your lovely feedback! We’re delighted to hear that you were happy with the speedy delivery of your order and that you’re enjoying our offers and great value. 😊
We really appreciate you taking the time to share your experience and your support means a lot to us
I find it is suitable for sensitive…and easy to manage
I find it is suitable for sensitive teeth and the teeth are lovely and white.
3 July 2026
Reply from Spotlight Oral Care EU
Thank you so much for your lovely feedback! We’re delighted to hear that you’re finding the product gentle on sensitive teeth and that you’re enjoying a brighter, whiter smile. 😊
We really appreciate you taking the time to share your experience with us.
Bamboo toothbrush and water flosser reviewed
Gum, teeth, & earth friendly bamboo toothbrushes are the best I've used. Delivery times are excellent.
Only complaint is water flosser does not last long in hard water area and the ultraviolet feature stops working soon after purchase. The water flosser does a good job while it lasts, the concept is good but the structure needs work.
11 July 2026
Reply from Spotlight Oral Care EU
Thank you for taking the time to share your detailed feedback.
We're delighted to hear that you're enjoying our Bamboo Toothbrushes and that you've found our delivery service excellent.
We're sorry to hear about your experience with the Water Flosser, particularly with the UV feature and longevity in a hard water area. We really appreciate you sharing these details, as feedback like this helps our team understand where we can continue to improve our products.
We're glad to hear that you found the Water Flosser effective while it was working, and we’ll be sure to pass your comments on to our product team.
Thank you again for your support.
Reply from Spotlight Oral Care EU
Thank you for your lovely feedback!
We're delighted to hear that you're enjoying the flosser and travel kit. We're so glad you find it convenient for on-the-go use and great value for money.
We really appreciate you taking the time to share your experience.
For the second time in a row my order…
For the second time in a row my order was incomplete
21 July 2026
Reply from Spotlight Oral Care EU
Thank you for getting in touch, and we're very sorry to hear that your order was incomplete again.
We apologise for the inconvenience caused. I have now arranged for the missing toothpaste to be reshipped, and it will be sent out to you as soon as possible.
We appreciate your patience and have passed your feedback on to our warehouse team to help prevent this from happening again.
Reply from Spotlight Oral Care EU
Thank you for taking the time to share your feedback.
We're sorry to hear that you felt the size of the tube did not meet your expectations. We understand that value for money is important, and we appreciate you sharing your thoughts with us.
We’ll be sure to pass your feedback on to our team as we’re always looking for ways to improve our products and customer experience.
When I was placing the order a "free…
When I was placing the order a "free gift" appeared in my basket. When I paid for the item I was actually charged for this "free gift". I emailed and queried this and asked for it to be removed and for my money to be returned but my email was ignored. This is very poor customer service. I did not want the "free gift" and certainly did not want to pay for it.
Received a very good reply from Spotlight Oral Care and they were very kind to refund me for the incorrectly charged item.
Issue sorted now very satisfactorily.
8 July 2026
Reply from Spotlight Oral Care EU
Thanks for your review. I’ve just sent you an email regarding this and have now processed a refund for the free gift set that was charged incorrectly.
We apologise for the mix-up and appreciate your patience.
Really happy with the products
Really happy with the products from Spotlight Oral Care. Orders arrive quickly. Happy to support an Irish company.
26 June 2026
Reply from Spotlight Oral Care EU
Thank you so much for your wonderful review! We're delighted to hear that you're happy with our products and that your orders have arrived quickly. Your support means a great deal to us.
Reply from Spotlight Oral Care EU
Thank you so much for your wonderful review! 😊 We're delighted to hear everything was perfect and that you're enjoying the product. We really appreciate your support and look forward to welcoming you back again!
Love your product- really lifts the…
Love your product- really lifts the color of my teeth .
6 July 2026
Reply from Spotlight Oral Care EU
Thank you so much for your lovely review! 😊 We're delighted to hear you're enjoying the results and that our product has helped brighten your smile. We really appreciate your support and hope you continue to love it!
Reply from Spotlight Oral Care EU
Thank you so much for your lovely review! 😊 We're delighted to hear you're happy with your purchase, our communication, and the speedy delivery. We really appreciate your support and hope you continue to enjoy your sparkling smile!
I got an email that there was free…
I got an email that there was free delivery and the toothbrush replacement heads were €20. I checked out and they were at the higher price. I contacted customer care to see why and have yet to receive a reply
3 July 2026
Reply from Spotlight Oral Care EU
Thank you for your feedback, and I'm sorry to hear about your experience.
I've just reached out to you via your email address, as we weren't able to locate your previous message in our inbox.
Once you've had a chance to reply with a few more details about the promotion and the replacement heads you were trying to purchase, I'll be happy to look into this for you and get it resolved.
I look forward to hearing from you.
I got free delivery with my purchase…
I got free delivery with my purchase and it was delivered very fast.
1 July 2026
Reply from Spotlight Oral Care EU
Thank you for your kind review Mairead! We’re so pleased to hear that you enjoyed the free delivery and that your order arrived quickly. We really appreciate your support and hope you continue to enjoy your Spotlight Oral Care products.
Reply from Spotlight Oral Care EU
Thank you so much for your wonderful review Catriona! We are happy to hear that you're very happy with your purchases and that your order arrived quickly. Providing great products and a smooth delivery experience is always our goal.
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